51动漫免费在线观看

Case Management Manager

Taguig, Metro Manila, Philippines

Case Management Manager

  • 202601724
  • Taguig, Metro Manila, Philippines
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Description

The Role?

Stakeholder Engagement & Governance

  • Collaborate with stakeholders to review change requests and assess business needs.
  • Initiate and facilitate process governance discussions to ensure alignment with organizational standards and best practices.
  • Provide subject matter expertise on case management processes and system functionality.

Testing & Continuous Improvement

  • Providing oversight of testing activity for system enhancements and continuous improvement initiatives.
  • Validate requirements, identify defects, and ensure that updates meet operational and quality standards.
  • Recommend improvements that optimize workflows and advance user experience.

Development Coordination

  • Facilitate daily development calls to review current workload, prioritize activities, and ensure transparency across in progress work.
  • Partner with technical teams to guide the development lifecycle and support timely delivery of enhancements.

Work Environment

  • Operate effectively in a fully remote role, demonstrating accountability, communication, and self?management.
  • Contribute to a collaborative and high?performing team culture.
  • This role will require working US hours.

Qualifications

The Requirements?

Core Competencies

  • Exceptional written and verbal communication skills, with the ability to convey complex information clearly.
  • Strong attention to detail and organizational skills, ensuring accuracy across documentation and testing activities.
  • Ability to collaborate effectively with stakeholders across technical and business functions.
  • Critical thinking and analytical problem?solving skills, aligned to process standards and best practices.
  • Self?motivated and able to manage aggressive timelines without direct supervision.

Technical Skills

  • Advanced proficiency in ServiceNow, including end to end navigation and deep technical understanding to support development efforts.
  • Experience coordinating testing cycles, validating system changes, and supporting platform enhancements.

Additional Preferred Skills

  • Understanding of finance and HR processes is considered a plus.

51动漫免费在线观看 is an Equal Opportunity Employer?

主动联系

任何未经请求主动通过我们的网站或韦莱韬悦员工的个人电子邮件帐户提交的简历/应聘者资料,均视为韦莱韬悦的财产,且无需支付代理费用。要成为韦莱韬悦的授权招聘机构/猎头公司,此类机构必须持有由韦莱韬悦授权招聘人员签署的正式书面协议,并与公司保持积极的工作关系。简历必须按照我们的应聘者提交流程进行提交,包括积极参与特定职位的搜索工作。同样,对于我们授权的招聘机构/猎头公司,如果未能遵守应聘者提交流程,韦莱韬悦将不支付任何代理费用。韦莱韬悦是提倡机会均等的雇主。如果您希望我们保存您的联系信息以便将来考虑,请发送电子邮件至:Agency.inquiries@willistowerswatson.com

我们的办事处

我们的员工为全球 140 多个国家和市场提供服务。这为我们所做的每一项工作注入了全球视野,同时也能够为您创造许多绝佳的合作机遇与成长空间。探索下面的地图,探索您的职业发展可能。