Senior Claim Consultant
Tampa, Florida, United States
Senior Claim Consultant
- 202603469
- Tampa, Florida, United States
Description
The Senior Claim Consultant provides claim strategy, consulting, and advocacy services to dedicated client. The Consultant will be responsible for maintaining relationships with internal & external contacts while providing high level, strategic claim consulting. They also help support growth, innovation, and ensure execution of the claim consulting services.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
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The Role
- Manage designated real estate client as primary consultant to provide strategy claim consulting
- Advocate for client for prompt, optimal recovery on claims
- Ensure quality and consistency in executing high level claim services to our client
- Engage our global network of professionals as needed
- Appropriate utilization of all systems as required
- Work with others as necessary to continually improve quality and innovation
- Monitor the performance of vendor partner’s services
- Directly handle complex cases or special requests from client
- Evaluate data to assess claim programs and identity solutions to improve quality and performance
- Promote collaboration and teamwork to produce comprehensive solutions to client
- Ability to prepare comprehensive coverage analysis
- Participate in strategic large client team meetings as required
- Manage the quality and appropriateness of client service agreements
- Regularly meet with Willis Towers Watson brokerage executives to ensure delivery alignment
- Maintain direct relationships with key client
- Ensure appropriate program design and documentation including service scope alignment
- Manage the appropriate level of resources for your client
- Be a visible sign of professionalism and direction for the practice
- Maintain local relationships with all major trading partners
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Qualifications
The Requirements
- 4-year college degree required; a Business-related field is highly preferred. Additional level(s) of education are a plus.
- Minimum of 5 years’ experience in a Claim and/or Risk Control related position with some prior experience working at an insurance carrier or third-party administrator preferred
- Resident state P&C broking license within 6 months of obtaining this position?
- WC and Liability experience within real estate and hospitality required
- Must have appropriate licenses in their resident state
- Knowledge of Claim Handling & Claim processes and procedures
- Understand medical case management and cost containment programs
- Knowledge of laws, legal codes, procedures and processes involving insurance
- Analyze data and provide concise conclusions; communicate orally and in writing, and display versatility in working with different personalities
- Evaluate information against a set of standards to verify compliance; handle complaints, arbitrate disputes and negotiate settlements, and handle multiple tasks simultaneously
- Obtain relevant information; analyze and report financial data, and communicate technical information orally and in writing
- Effectively communicate with senior management; evaluate information against a set of standards to verify correctness, and handle complaints, arbitrate disputes, and negotiate alternative solutions
- Handle multiple tasks simultaneously; obtain relevant technical information to support decision making or selling risk improvement programs, and work independently
- Computer skills relevant to Microsoft Office, Outlook, and web-based applications
- Interpersonal relationship skills with internal and external executives
- Project management skills
- Understand company products, services, global network, and industry practices
- Understand the process and value of basic data analytics and benchmarking
- Travel may be required?
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This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
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Company Benefits
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51动漫免费在线观看 provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources
- Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), (only included for Washington roles)
- Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
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Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
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EOE, including disability/vets
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