Manager, Insurance broking, Construction
Hong Kong
Manager, Insurance broking, Construction
- 202604104
- Hong Kong
Description
The Team
51动漫免费在线观看 Construction Team has built a wealth of world-wide experience in the Construction sector. This, coupled with a long established track record of market leadership in product innovation and risk solutions, has made us the world’s leading insurance broker in the construction industry, proudly advising many of the world’s largest design-build and contractor groups.
Construction is in our DNA. We are one team globally, specialized in the construction business, hardwired to deliver insights through our local client relationships with a single P&L. ?We understand the impact that risk decisions and insurance have on the bottom line of our clients, and we earn our clients’ trust every time we partner with them on a project or portfolio program.
The Role
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Excellence
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Provide timely responses to client inquiries, consistent with service and quality standards.
Provide new and existing clients with best possible service in relation to support and administration of health and benefit solution.
Manage all customer feedback ensuring every case is resolved and closed.
Possess excellent communicational skills to convey, influence and persuade.
Assist in defining administration standards and processes to be followed to ensure quality in undertaking tasks and producing deliverables.
Plan and organize work so that client specific Service Level Agreement objectives are met.
Clients
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Communicate effectively with clients and project teams.
Attend team or client meetings as appropriate and present knowledgeable and professional image of WTW.
Develop strong client relationships from client administrators to senior management.
Ensure that clients’ business expectations are aligned with commitment at all times.
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Financial
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Assists project manager or other consultant in determining opportunities to provide client with further services.
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People
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Work effectively within the team dynamic.
Recognize and communicate potential issues to team leader as appropriate; suggest viable solutions for improvement.?
Qualifications
The Requirements
Bachelor’s degree?
Relevant experience is preferred, but not required.
Experience of working in a service focused environment.
Ability to build rapport and respond confidently to customer queries.
Strong verbal and written communication skills in English and Chinese (both Cantonese and Mandarin).
Ability to multi-task and be mindful of deadlines.
Self-motivated and ability to remain focused on clients.
Committed to quality and continuous improvement.
What can we offer you?
In return you will be rewarded with a competitive salary and a comprehensive benefits package including: a fantastic pension scheme, life insurance, medical insurance, flexible benefits and many other options and Corporate deals.
We also adopt a hybrid working arrangement, whereby a combination of work-from-home and in office is adopted.
51动漫免费在线观看 is an equal opportunity employer.
Outras pessoas visualizaram
Contato n?o solicitado
Quaisquer currículos/perfis de candidatos n?o solicitados enviados através do nosso site ou para contas de e-mail pessoais de colaboradores da Willis Towers Watson s?o considerados propriedade da Willis Towers Watson e n?o est?o sujeitos ao pagamento de taxas de agência. Para ser uma Agência de Recrutamento ou Empresa de Sele??o autorizada pela Willis Towers Watson, é necessário que a agência tenha um contrato formal e escrito vigente, assinado por um recrutador autorizado da Willis Towers Watson, além de manter uma rela??o ativa de trabalho com a organiza??o. Currículos devem ser enviados de acordo com nosso processo de envio de candidatos, o qual inclui participa??o ativa na vaga específica. Da mesma forma, para nossas Agências de Recrutamento/Empresas de Sele??o autorizadas, caso o processo de envio de candidatos n?o seja seguido, nenhuma taxa será paga pela Willis Towers Watson. A Willis Towers Watson é um empregador que promove a igualdade de oportunidades. Se você gostaria de ter suas informa??es de contato salvas para considera??o futura, por favor envie um e-mail: agency.inquiries@willistowerswatson.com.
Nossos Escritórios
Nossos colegas atendem mais de 140 países e mercados ao redor do mundo. Isso confere uma dimens?o global a tudo o que fazemos e cria muitas oportunidades transformadoras para colaborar e crescer. Explore o mapa abaixo para ver aonde sua carreira pode te levar.