Client Relationship Manager - Health and Benefits
Sydney, New South Wales, Australia. Melbourne, Victoria, Australia
Client Relationship Manager - Health and Benefits
- 202604783
- Sydney, New South Wales, Australia
- Melbourne, Victoria, Australia
- Full time
Description
Are you passionate about helping employers build healthy, financially secure, and high-performing workforces? Join WTW’s Health & Benefits team, where you will partner with employers to deliver market-leading health, life insurance, and employee benefits solutions tailored to their workforce needs.?
The Role:?
- Manage and grow a portfolio of new and existing clients, serving as a trusted advisor on Health & Benefits strategies.?
- Provide consulting and advisory services across Corporate Health Insurance, Group Life Insurance, Income Protection, Salary Continuance, and Employee Benefits programs.
- Negotiate with providers on renewals, claims, and broking support.
- Deliver market updates, legislative changes, benchmarking, and best practice insights.
- Oversee policy placement, annual renewals, and day-to-day portfolio administration.
- Conduct education sessions for employers and employees on H&B programs.
- Support new business opportunities and contribute to tenders.
- Stay up to date with market trends, legislation, and industry developments.
- Maintain compliance with RG146 and undertake ongoing professional training.
Qualifications
The Requirement
- Industry-related qualifications and a relevant business degree (preferred).
- Knowledge of Medical, General, and Life insurance markets.
- Experience managing client relationships at HR Director/CFO level.
- Understanding of employee benefits, including wellness programs.
- Strong communication skills and proficiency in Microsoft Office.
- Prior experience in the H&B market is desirable.
- Commitment to inclusion, diversity, and continuous learning.
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Why WTW?
- Competitive benefits package.
- Flexible, hybrid working arrangements tailored to your needs.
- Inclusive culture that values diversity and supports all backgrounds.
- Commitment to respond to every applicant (2023 Circle Back Initiative Employer).
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