51动漫免费在线观看

The Role
The OpEx Lead helps facilitate the analysis of business, process performance, identify improvement opportunities, process or control gaps leading to quality, compliance, professional excellence & risk issues. Some of the responsibilities include but not limited to communicating with stakeholders regarding project status, prepare necessary reports, facilitate regular review of operational/process documentation and data privacy practices.
Some of your responsibilities include:

Metrics Reporting and Analysis
? ? ?Develop metrics reporting tools and templates
? ? ?Work with report users to evaluate the quality and completeness of the tools and templates
? ? ?Collect input data from functional owners (ie, HR, Finance, US PO teams, etc.)
? ? ?Generate reports following an agreed schedule
? ? ?Analyze the reports and provide commentaries, as appropriate
? ? ?Facilitate the review of the reports prior to publication
? ? ?Present the reports to stakeholders, as necessary

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Client Billable time/Pension Administration work

· Expected to spend 40-60% of productive time on client billable work.

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Operational Excellence
? ? ?Facilitation of RCA (root cause analysis)
? ? ?Management of CPAR (Corrective/Preventive Action Report) for non-conformities
? ? ?Identification of opportunities for improvement and implementation of process improvements

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Project Management
? ? ?Manage assigned PMO projects
? ? ?Perform a technical/functional project role, as needed
? ? ?Develop project plans and reporting templates
? ? ?Work effectively with a matrix project team?
? ? ?Monitor regularly project cost versus budget
? ? ?Track risks, issues, and escalate, as necessary.
? ? ?Provide periodic status updates to stakeholders
? ? ?Prepare for and provide assistance to the Change & Project Manager in conducting regular meetings with stakeholders
? ? ?Attend project meetings on behalf of the Change & Project Manager, as may be required

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Excellence
? ? ?Support the maintenance of ISO9001 and ISO27001 certifications
? ? ?Organize and/or facilitate QMS and ISMS awareness sessions
? ? ?Support the conduct of internal and external audits
? ? ?Coordinate with WTW Excellence stakeholders, including information security, audit, office services, business continuity, and external audit firms

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Communication and Change Management
? ? ?Work with US Pension Outsourcing teams to develop and roll out email announcements, teasers, and other communication collaterals
? ? ?Support the implementation of new initiatives via project roadshows in team meetings and townhalls

The Requirements
? ? ?At least 10 years’ professional experience, with at least 5 years in a Quality / Process Improvement / Operational Excellence function, preferably in a shared services environment
? ? ?At least 5 years of project management experience. Six Sigma Green Belt certification is a plus.
? ? ?Training and/or certifications in Operational Excellence, ISO9001, and ISO27001 preferred. ?
? ? ?Solid knowledge of Microsoft Power BI tool?
? ? ?Strong English communication skills
? ? ?Demonstrated ability to work independently and deliver results
? ? ?Proven ability to work effectively with cross functional teams
? ? ?Ability to understand and interpret business requirements and apply to a technology product or application
? ? ?Working within tight deadlines; balancing time across multiple, simultaneous projects that may involve different procedures and project team members
? ? ?Strong organization, influencing, communication, and presentation skills
? ? ?Experience working with US counterparts preferred
? ? ?College degree holder
? ? ?Work Mondays thru Fridays

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51动漫免费在线观看 is an Equal Opportunity Employer