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The Finance Operations Network (FON) is a key pillar within Finance Operations. Its mission is to drive process improvements, standardization, automation, and performance monitoring across both captive and BPO delivery environments, working in partnership with GPOs and WE DO to deliver high-quality finance operations.

As Finance Operations & Controllership Support – FSI SME (junior analyst), you will be part of the Finance Operations Network R2R team, reporting to the Finance systems integration (FSI) Lead, providing system and process expertise. You will focus on supporting the Oracle Cash Management (CM) sub-ledger, ensuring accurate automated system postings align with our banking and broking processes across the general ledger. Each SME owns a specific sub-process area and collaborates continuously with Controllership, GPOs, WE DO’s Corporate Operations, IT Teams (both Corporate and CRB) and Service Management teams. This is a remote position; however, the role requires working in US business hours.

Key Responsibilities

• Build relationships with key stakeholders from Accounting and Settlement, Treasury, Finance IT and R2R.

  • Provide a point of contact for the Controllership and R2R reconciliation teams to raise issues with OCM postings

  • Work with A&S and Treasury teams to investigate and identify corrections required to automated postings

  • Support Finance IT with proposals for template changes and rules based postings

  • Work closely with CM SME to ensure controls are maintained and monitored

• Lead and support continuous process and system improvement initiatives within the scope of Cash Management and the Financial Accounting Hub (FAH).

• Support the build of Microsoft Fabric and related Power BI dashboards. Develop data matching rules to automate FAH to OCM reconciliations. Investigate and resolve variances.

• Ensure the reliable and accurate day-to-day running of Cash Management, reviewing and preparing template changes, setting up new accounts, and resolving mis postings. Support for the following account types;

  • EPIC and ECLIPSE trade B2B

  • PNC Client accounts

  • AR automated accounts

  • Sundry posting accounts

• Support Oracle Cash Management rollout and updates, including requirements gathering, testing, training delivery, and hyper care.

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Role benefits

• Improve control environment around automated bank posting and reconciliation in lie with our SOX control process

• Drive down aged open items in automated bank reconciliation and Broking Cash clearing accounts

• Improve End to End knowledge of the CM process from the Import of electronic statements all the way through to end reconciliations with detailed knowledge of process steps and ownerships in between.

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Core Competencies

• Leadership & Influence: Ability to drive change and lead cross-functional teams.

• Analytical Skills: Strong analytical capabilities to identify and address process inefficiencies.

• Communication: Ability to articulate changes and influence stakeholders effectively.

• Project Management: Comfortable managing large-scale process initiatives.

• Technical Acumen: Understanding of finance systems, processes, and enabling technologies.

What you’ll bring

• Preferably an internal WTW candidate with Controllership and/or FP&A experience.

• Finance and Accounting experience (or qualified accountant)

• Experience working with broking systems and processes

• Strong understanding of finance processes and process design.

• Advanced Excel and Power Query skills (or interest to learn and advance).

• Advanced Power BI skills (or interest to learn and advance).

• Strong analytical and problem-solving skills.

• Experience with financial systems (AP, AR, GL modules); Oracle and Blackline preferred.

• Excellent communication and stakeholder management skills.

• Experience in large, global, virtual environments.

• Ability to navigate ambiguity and influence without authority.