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We are seeking an QA Engineer (SDET) to strengthen product quality and accelerate delivery for our desktop applications, with opportunities to gradually expand into SaaS platform testing as the product evolves. The role will focus on stabilizing and modernizing existing C# automation frameworks by reducing test flakiness, improving maintainability, and expanding test coverage.

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In addition to automation, the engineer will perform thorough manual testing of complex business workflows when required. Working within a Scrum team alongside developers and product stakeholders, the role will leverage an AI-first approach to enhance test design, investigation, and automation while applying strong judgment and validation to ensure accurate, reliable outcomes.

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The Role

• Influence and help evolve the overall test strategy and quality approach across our desktop applications, with the opportunity for the role to take on more SaaS focus over time as the platform evolves.
• Define pragmatic, risk-based test strategies for major features and change initiatives, balancing automation with targeted manual coverage.
• Stabilise, modernise, and extend existing C# automation suites, improving reliability, maintainability, and CI signal (reducing flakiness and brittleness).
• Design, implement, and maintain test frameworks, tooling, and environments to support efficient automated testing across desktop and web collaborate with Product Owners, Technical Leads, and engineers to refine user stories, acceptance criteria, and quality expectations.
• Partner with developers to create story-level test plans and build automated coverage at appropriate levels (unit, integration, API, UI/end-to-end), aligned to the test pyramid.
• Execute thorough manual and exploratory testing for complex business workflows when required, to uncover edge cases and reduce regression risk.
  Review and debug product and test code to identify defects, reliability issues, or performance bottlenecks.
• Provide clear reporting at key checkpoints, ensuring outcomes, risks, and next steps are well understood.
• Use an AI-first workflow to accelerate test design, investigation, automation, and documentation, validating outputs to maintain accuracy and trust.
  Participate fully in Agile ceremonies and continuous improvement, strengthening team practices, velocity, and delivery confidence.
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What you’ll bring?

• Proven experience in a technical QA / SDET role in Agile teams.
• Strong C#/.NET test automation skills (build, debug, refactor).
• Clear experience stabilising and modernising existing automation suites (reducing flakiness, improving
• maintainability).
• Strong desktop testing experience (automation and manual), with openness to contribute to SaaS/web
• over time.
• Willingness to adopt AI-first mindset with disciplined verification and good engineering judgement.
• Solid QA fundamentals: risk-based testing, test design, defect lifecycle, clear bug reporting.
• Comfortable doing deep manual/exploratory testing on complex business workflows when needed.
• Working knowledge of CI and keeping automated feedback reliable.

Nice-to-have

• Ranorex/TestComplete (or similar desktop UI testing tools).
• Cypress/Playwright (or similar web UI automation).
• API testing.
• Performance/load testing (e.g.JMeter).
• Azure DevOps/Jira experience.

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What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

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We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

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Equal Opportunity Employer?

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email?candidate.helpdesk@wtwco.com

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?(ICT_TECH TD_2026_06R)

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