Life at 51��߹ۿ�

Celebrating PRIDE Month: the impact of LGBT+ representation at 51��߹ۿ�

Wed, 31 Jul 2024 11:00:00 +0000

During this PRIDE Month, we had the privilege of speaking with Anthony Kumar, the Australasian Inclusion and Diversity Council Lead at WTW. Anthony shared insights on the profound impact of LGBT+ representation within the company and how it drives innovation, business success and fosters a culture of inclusion.

LGBT+ representation in the corporate world goes beyond moral and ethical imperatives; it is a critical driver of business innovation and success. By fostering an environment where diverse identities are celebrated, companies can tap into a wider range of perspectives and creative ideas. Come with us as we discover how this mindset is already embedded in WTW’s DNA.

Enhancing Innovation Through Diverse Perspectives

Q: How does LGBT+ representation within WTW contribute to a more inclusive and innovative work environment?

Anthony: LGBT+ representation brings diverse perspectives and a wider range of viewpoints to the table. This naturally promotes innovation and creative solutions. For WTW, which markets itself as a global leader within the insurance and risk management space, ensuring that unique perspectives are heard is vital to the success of the business.

Leveraging LGBT+ Experiences for Business Success

Q: In what ways does WTW leverage the experiences and perspectives of LGBT+ employees to drive business success?

Anthony: There is an increased focus on talent acquisition and employee engagement. A reputation for LGBT+ inclusion attracts a wider pool of talented individuals, giving us a competitive edge in the job market compared to other organizations that remain silent on this issue. Additionally, feeling valued and respected as an LGBT+ person boosts morale and engagement, leading to higher productivity.

Role Models and Mentorship

Q: How do LGBT+ role models within WTW inspire and mentor others, both within and outside the LGBT+ community?

Anthony: From a bird’s eye view, seeing successful, in-charge, and proudly LGBT+ individuals in the workplace is incredibly validating and liberating for other LGBT+ employees. It challenges the norm that generally sees heteronormative, white, male-passing people in management roles, showing that anyone can thrive at WTW. This inspires LGBT+ employees to embrace their authentic selves at work.

These role models provide invaluable guidance for career development by sharing insights from their own careers and personal stories that illustrate how they’ve overcome challenges. They offer valuable mentorship, equipping junior employees with navigation strategies for overcoming bias and tips for building resilience, ultimately fostering a strong sense of belonging within WTW.

Seeing this within the wider WTW network assists allyship, stimulating empathy among non-LGBT+ colleagues as we move towards a more inclusive workplace.

Anthony’s insights highlight the significant impact of LGBT+ representation at WTW. At WTW, fostering an inclusive environment where diverse perspectives are valued is central to our mission of driving innovation and achieving business success. By creating a supportive and empowering workspace for all employees, we ensure that everyone can bring their authentic selves to work. This PRIDE Month, we celebrate the strides we’ve made and reaffirm our commitment to a future where everyone can thrive authentically in the workplace.

We hope this conversation with Anthony inspires you as much as it has inspired us. Happy PRIDE Month!

51��߹ۿ� Dream Big Program

Mon, 16 Sep 2024 11:00:00 +0000

What is WTW's Dream Big Program?

In partnership with Big Brothers Big Sisters and Urban Synergy, the Dream Big program targets youth facing socioeconomic disadvantages in London and Irvine, California. We continue to search for innovative ways to tap into human potential through our social science research, thought leadership and solutions to create more meaningful, fulfilling lives. And more than ever, we are committed to strengthening our communities’ social, emotional, and economic wellbeing.

Through our partnerships, we aim to uplift the youth to not only define passions but to help educate and instill the knowledge needed to compete in today’s job market and be better prepared for the future. We leverage the time and talent of WTW colleagues to empower those between the ages of 15-18. Our colleagues help to train and prepare the youth for the corporate world and help them to develop skills to build a foundation for their future careers.

Why did it start?

DreamBig@WTW evolved out of a women’s leadership program called The Next Three. Three women came together with a mission in mind to create a youth program where we can see real identifiable changes in our community.

What are the activities?

A crucial component of the Dream Big program is giving back. We’re committed to serving our communities and one example of how we do that is volunteering. In past events, our incredible mentees have provided services such as distributing donated food, assembling food boxes, and putting together necessities for distribution.

One fun thing the team achieved is setting a new record of assembling and distributing more than 250 hot meals and items to families in need.

“I took for granted that I have a hot meal every night – DreamBig mentee.”

What is the impact?

When we consider the impacts, we think about training. We think about guidance. We think about the mentor-led workshops and how the development of soft skills, such as interpersonal communication, time management, and problem solving skills are necessary pillars in the foundation in which one develops their career. We want to ensure our youth are gaining the skills and tools needed to navigate successful work experiences now and in the future.

What do you envision for the future of the DreamBig program?

We envision the program will grow to reach and impact additional cities and locations within the U.S. and to determine which cities the program works with in the near future such as New York City, Dallas, Atlanta and Detroit.

What makes you proud to be part of the DreamBig program?

The impact one individual, an initiative, or a program may have on a community through outreach, giving back, and propping up our youth. This embodies DreamBig’s core pillars and defines the approach we’re taking in investing in our youth. Helping them understand and tap into their potential is critical and can only better position us and our communities in the future.

51��߹ۿ� Mexico becomes one of the best employers for LGBT+

Mon, 16 Sep 2024 11:00:00 +0000

Gonzalo Terrones, Senior HR Associate, shares what it means for WTW Mexico to have been recognized as one of the ‘Best Places to Work LGBT+ 2023

What does it mean to you that WTW Mexico has been recognized by HRC Equidad Mexico as one of the ‘Best Places to work LGBTQ+ 2023’?

It’s reassuring that we’re building a safe place for our colleagues, where they can have a voice, be represented and be themselves.

What do you think separates WTW from other employers?

The scope of what we do is diverse, which means we get to interact with colleagues from different backgrounds, experiences and roles from all over the world. It’s also a great way to learn from other colleagues and discuss personal interests and career aspirations.

What is your favorite part of working at WTW?

The flexibility WTW offers is unbeatable. In addition to in-office working, we recently introduced hybrid and remote work flexes so that colleagues, regardless of their location or line of business, can find a balance of what works best for them and their clients.

Name a time when you’ve been inspired at work.

I feel inspired when colleagues proactively reach out to me to learn about the financial wellbeing benefits WTW offers. It’s motivating to see colleagues use our resources to accomplish their short and long-term financial goals; it’s inspiring to know I can help provide guidance to support colleagues in reaching those goals.

How I maintain the perfect work-life balance at 51��߹ۿ�

Mon, 16 Sep 2024 11:00:00 +0000

Beth Koodish, Business Support Specialist, shares her experience of flexible working at WTW and how it helps her balance full time work while raising her son.

As we grow in life and go through different stages, it is so rewarding to work for a company that grows with me; from being in the office full-time, to remote working and looking after my child, and then to hybrid working and having the perfect balance of home and office environments!

When I started at WTW, I was single and worked full-time in the office. I then got married, had a child and I was a bit concerned with how I was going to balance working in an office full-time and being a mom. A question I asked myself was, ‘Do I continue working or quit the job to raise my son?’ Thankfully, this wasn’t as decision I had to make as my team at WTW was supportive and helped me balance my work and personal life. Being a Business Support Specialist, WTW provided me with the necessary technical equipment and support which gave me the flexibility that I needed to work remotely and be at home with my son.

As my son got older, flexible working became even more important because I needed to be there for him on certain occasions, whether at school or at his myriad of sports games. Time flies, so I didn’t want to miss out on any of the special moments in his life. The most important thing in my life is family, and I believe it should come above all else. It’s critical, therefore, that my manager knows that which has been my experience at WTW.

When COVID hit, and schools were no longer in-person, there was no change to my work set up as I was already remote, so this was really beneficial for me. I was able to continue working comfortably, the same as I had been before the pandemic. Now that my WTW Work Flex is hybrid, and our offices are starting to open back up, I cherish seeing my colleagues in person and really enjoy going in. What I appreciate the most is that I am able to see what my diary is looking like, how busy I am that week then decide when works best for me to go into the office.

I feel very fortunate to work for an amazing company with such high regard for its colleagues’ work and personal lives. WTW has always provided me with the flexibility and tools I need to succeed in both and for that, I am very grateful.

Putting actions into words

Mon, 16 Sep 2024 11:00:00 +0000

Matice Morris, Senior Project Manager, shares her journey of embracing her stutter, overcoming adversity, and choosing WTW as her inclusive employer of choice

Tell us about the challenges you’ve had to overcome during your career journey.

When I was first starting my career, I had no experience and a stutter that spoke louder than my resume. I had recruiters telling me that people would think I was mentally challenged, and interviewers telling me that the people I’d communicate with would chew me up. I faced many obstacles, and it took three years to finally secure a job after college; that then presented an entirely new struggle of communicating with coworkers and clients.

Luckily, I’ve been blessed to work with some amazing people throughout my career that have supported my stutter and always stepped in when necessary to help get the job done. The challenges never really stop, but I’ve grown stronger and more confident in my abilities to face them in my journey.

What was it that made you choose WTW as your employer of choice?

On World Autism Awareness Day, I was scrolling on LinkedIn and I saw a post from WTW highlighting neurodiverse employees. A lot of companies say they are inclusive and diverse, but to me, it comes across more in the sense of hope and charity rather than it being put into practice. When I saw WTW putting action to their words, I was impressed. Then when I joined, within the first week I attended a Black Colleague Connection meeting. It was the first time in my career that I could not count the number of Black people in a company on both hands, and it was a safe space. I loved that. WTW is diverse and inclusive, which means everything to a Black woman who stutters.

What does it mean to you personally, to work for WTW?

It means I’m part of a company that cares, puts action behind their words, and has integrity. Those are the three things that would describe me as well, so I’m right at home.

How have you been welcomed and supported by your colleagues at WTW thus far?

My colleagues are extremely helpful and have ensured that I feel comfortable in the transition and supported. I haven’t been this excited to work for a company since I got my first job after trying for three years.

What advice would you give to someone who wants to apply to WTW, but might be hesitant?

If you don’t try, the answer will always be no. And you should never be the one to tell yourself no. Never count yourself out. This is an environment of excellence and learning. There is room for anyone who wants that.

Returning to work after a career break

Mon, 16 Sep 2024 11:00:00 +0000

Ana Cristessa H. Nabuab, Quality Assurance (QA) Analyst, shares her insight into joining WTW after a career break.

Tell us a little bit about you.

My name is Ana Cristessa H. Nabuab. My colleagues call me AC. I am a Quality Assurance (QA) Analyst for the Global Document Production Team, supporting Health and Benefits for North America based in Manila, Philippines. After almost seven years into my career break and being a full-time mom, I decided to get back into the working world. WTW welcomed me with open arms and made me feel as though there had been no gap at all. I joined WTW as a contingent worker in September 2021 and was converted to a full-time colleague in December of the same year.

What was it like to join WTW after a career break?

To return to work after a career break was quite overwhelming. I had a lot of excitement and anxiety: it was definitely a rollercoaster of emotions!

I was a full-time mom for almost seven years and deciding to return to the corporate world was a real leap of faith for me, especially with not knowing what to expect and my fear of rejection.

I spent a long time looking for the perfect role, but then I got a phone call from WTW that made my heart jump, and I was offered the job as a QA Analyst. I enjoyed my time being a contingent worker. However, being converted to a full-time colleague meant achieving another career milestone for me.

Since joining, WTW has supported me in many ways. As a result, I have regained my self-confidence, eliminating all the fears that I had when I stepped back in to work.

How did you feel welcomed and supported by your colleagues when you joined WTW?

My colleagues at WTW welcomed me warmly. I was given all the support that I needed as I onboarded, complete with all the things that I needed to know about the company and the job role. In addition to this, there were a series of programs provided that embedded WTW’s company values that really resonated with me, not only as a WTW colleague, but also as an individual. It made me feel assured that there were a lot of opportunities for growth and development and that this is a great company to work for.

What is your favorite part about working at WTW?

My favorite part about working at WTW is how we, as colleagues, collaborate and work as a team to accomplish tasks. It has also made me realize that some things are much easier to accomplish when working as a team. I was shy at first, full of apprehension about myself; but in our team I am encouraged to speak out, participate and step out of my comfort zone. Everyone is encouraged to share their input and insight for every project. Day after day, I am encouraged to overcome my fears and be the best I can be. When I joined WTW, I was only able to meet my team virtually, but it was really fun, and it was great to be given the opportunity to work with a very hands-on, productive approach to tasks. As times are changing, I look forward to continuing to work and develop as a team in real life.

Do you feel WTW has an inclusive and diverse working environment?

The mere fact that I was given the chance to restart my career without judgment and was welcomed with open arms despite my long employment gap (which can be an issue for some companies), really gave me a sense of belonging. It gave me confidence that here at WTW, I am respected and valued, regardless of my age, my gender, my roles outside of work, or where I come from.

At WTW our teams are very diverse, allowing us to familiarize ourselves with many different cultures and to connect with colleagues all around the globe; I do not see or feel any biases at all. Here at WTW, our presence is more defined by our potential, what we can do and what we can contribute. For me, our diversity is what makes WTW a great place to work.

In what ways have you seen WTW live up to its company values?

We may have different personalities and perspectives, but our WTW values guide us to reach our goals and deliver quality output for our clients. Through collaboration and teamwork, we inspire each other to bring out the best ideas for every project assigned to us. Our work is fuelled with respect because we are encouraged to share and listen proactively. We are also provided with opportunities for professional development for us to always strive and commit to excellence because we value our clients’ trust, more than anything.

What I appreciate the most about being a WTW colleague is that the company values the importance of work-life balance. I feel like I am able separate my personal time and work with great encouragement from my superiors. We always look out for each other. Because of this, it makes me proud to be a part of WTW.

Creating connections between speech and hearing-impaired colleagues

Mon, 16 Sep 2024 11:00:00 +0000

Pensions Administration Advisor, Karuna Jose, shares her experience of what it’s like to work at WTW while being a speech and hearing-impaired colleague. Discover how our inclusive culture and support from our colleagues helped her to seamlessly communicate with her team at the office and as we transitioned to working from home.

How long have you worked at WTW?

I recently celebrated my first year at WTW.

What are you responsible for at WTW?

My role involves assisting various Technology and Administrative Solutions clients. As the global pandemic developed, our clients started working from home, which resulted in an increased volume of client queries. However, I was able to successfully meet the service level agreements that we have with our clients. This was a rewarding experience that increased my expertise, strengthened my confidence as a professional and gave me the opportunity to participate in new client-facing projects.

How was your experience of joining WTW as a speech and hearing-impaired colleague?

Joining a new company can be overwhelming and this is especially true when you are differently-abled. Being speech and hearing-impaired, I’ve always been apprehensive about communicating with new colleagues.

On my first day at WTW, I was amazed to find out that the company’s Mumbai Inclusion & Diversity core committee and the Talent Acquisition team had partnered with Eklayva Foundation to conduct a two-day workshop for my team to get acquainted with the basics of Indian sign language. This made me feel welcomed and provided an insight into the company’s culture and commitment to make everyone feel comfortable in bringing their true selves to work.

How has this differed from past experiences?

My experience as a new colleague at WTW was completely different from what I’ve encountered in the past. In other organizations, I would sometimes struggle to communicate with other colleagues. My former team members and I would type out messages in order to have conversations with each other which was very time-consuming.

The fact that a few WTW colleagues already knew sign language made it easy to not only coordinate tasks but also strike a conversation, express myself, and build healthy relationships.

How did WTW help you to seamlessly communicate with other colleagues?

Colleagues who work closely with me attended the Eklayva Foundation workshop that the company had organized on sign language, which helped to set good foundations for communication. This was the first time that a workshop like this had taken place at WTW India, so I was very grateful to experience the results of it on my first day.

How did you adapt as we transitioned to working remotely during COVID-19?

I am used to working with colleagues and teams in person. As the pandemic continued to develop, I started feeling anxious and stressed at the thought of working from home, since this could potentially impact how I communicate with other colleagues. However, this was not the case thanks to WTW support and internal communication platforms.

I must say technology has played a crucial role in my work from home experience. Since some of my colleagues understand how to use Indian sign language, video conversations are mainly what we use to communicate during trainings, one-on-one meetings and daily interactions with the team. Also, popular messaging apps help me to stay connected with fellow team members.

Is there anyone you would like to thank or who was integral to your experience?

I am extremely thankful to my colleagues, Asha and Rajiv, for always being there for me and making my experience so fruitful. I also appreciate the technical support and workshop on sign language organized by the company that has made communication seamless and effective.

What is your favorite part about working for WTW?

I love to work across the different areas at WTW and my team has always guided me to excel in every task. The company culture and the values leave no stone unturned to make every colleague feel appreciated, I truly respect this.

I also appreciate the fact that WTW’s unwavering commitment to I&D truly gave me the tools to carry out my daily operations confidently. Each of my colleagues has exemplified the inclusive culture of the company. They clearly know how to create connections between the hearing and hearing-impaired world. These thoughtful efforts are a direct reflection of the culture and this is truly inspiring.

What advice would you give to a differently-abled person that is looking to apply for a role at WTW?

I would encourage them to join an organization like Willis Towers Watson in order to experience the all-inclusive culture that connects colleagues and creates an environment where they can reach their full potential.

Learn more about our different roles and business areas here.

Where are they now - Michael Mcconnell

Fri, 06 Sep 2024 11:00:00 +0000

Data Services Consultant

(Former Data Services Graduate)

Team: Data Services

Segment: Human Capital & Benefits

Location: Dubai, United Arab Emirates

Program: Graduate Program 2016

University: University of Virginia and McIntire School of Commerce

How did you come across our Graduate program offering?

In 2015 I was in my final year of university and decided to apply to companies where I could see myself working and building a career. I was drawn immediately to Willis Towers Watson for its breadth of career opportunities and business portfolio. That paired with the organization’s inspiring values made me feel from early-on that WTW would be a great place to work and begin building a career. I joined WTW’s Graduate program in 2016 in Riyadh, Saudi Arabia, which concluded two years later.

Tell us a bit about your key responsibilities when you were a graduate

Upon joining the company, I began working in the Data Services team. My responsibilities included growing our annual surveys by managing a list of United Arab Emirates and Saudi Arabia-based existing and potential clients, supporting clients with salary benchmarking and contributing where needed on proposals and projects.

What were some key things that you learnt during your Graduate program?

The Graduate program was an excellent learning experience for me – I hadn’t written a proposal, made an outbound call or managed a client relationship before joining WTW. By the end of the two year program, I had strong client relationships, acquired new clients and gained greater confidence as a Consultant. This combined with the great client diversity in the Middle East, the different types of sectors, industry sizes and geography has made my experience very enriching.

Do you recall your best memory? Tell us about it!

It’s hard to choose a best memory since I have many. If I had to name one, I would say it was my first CEO presentation with my Line Manager, Laurent Leclère. The two of us were working on a project for a major oil and gas company in Saudi Arabia and were invited to present our findings to the Board of Directors. As a new colleague, I was grateful for the trust I was given and the unique opportunity to participate in a senior client presentation. I hadn’t heard of many people at my experience level to be given that opportunity at other companies. This is part of what I love about working at WTW – we are truly empowered as colleagues.

What did you like the most about our culture and values?

While I could emphasize the values themselves, which are certainly inspiring in their own right and help make us a successful company, the actual implementation and living of these values day-to-day is what I like most. After having worked with colleagues from across the world, I realized that every single one of them truly lives up to our values. It’s one thing to have values as part of your brand, but it’s another thing to put them in practice, which is the most impressive in my view.

Which other position(s) have you filled since you finished your Graduate program and where? Did you ever imagine you would fill these positions when you were a graduate?

I’ve only been a Data Services Consultant, but I have been able to work on a variety of projects that have given me exposure to other work in Rewards and even some Talent projects. I expected to work in Data Services, of course, but I didn’t expect I’d have the exposure to the other lines of business as I’ve had.

How did being a graduate help you prepare for your current position at WTW?

Certainly as a Data Services Consultant my graduate years on the team were indispensable for me to better understand the position and to be more successful. That early exposure also made the job more fun as I’m more comfortable and confident in the role now.

Is there anyone you would like to thank or who was integral to your experience?

There’s many people I could thank, but the key people who have helped me are Dr. Ahmad Waarie, Roman Weidlich, Tom O’Byrne, Lea Farhat, and Eungchang Lee. I also owe a special thanks to my Line Manager, Laurent Leclère, who has taught me a lot about data services, client relationship building and how to be successful in the Data Services team. They say good line managers are key to an enjoyable and successful career and Laurent has certainly been that for me.

What advice would you give to someone who’s eager to apply to a WTW Internship program?

Simply put – I’d say definitely apply. Whether unsure of your desired career path or about which company you’d like to work for, I can only say Willis Towers Watson is a great place to begin your career. The skills you learn, the network of talented, authentic colleagues and the opportunities are all excellent. Working for a global company allowed me to experience countless learning opportunities – such as my own story of coming from the United States and working in Saudi Arabia and the United Arab Emirates.

Learn more about our early careers programs here.

A day in the life of Shadab Hemani, Analyst, Dubai

Mon, 16 Sep 2024 11:00:00 +0000

Shadab Hemani, Analyst, talks us through his Willis Towers Watson experience and what his typical day looks like at our Mumbai office.

How long have you worked at WTW?

5 years.

What are you responsible for at Willis Towers Watson?

A few of the things included within my role are: the co-ordination with brokers and client managers for strategy meetings; preparing pre-renewal documents for client meetings; managing accounts receivables and preparations for WEM audits.

Basically, I remotely perform all the tasks that an Assistant Client Service Specialist would perform in a local US office.

How does your day usually start?

I don’t need an alarm as my two angels wake me up. Family is my source of energy, so I spend some quality time with them before I head to work.

What are some of the other activities that you might do on a typical day at work?

My day starts with checking and prioritizing the daily requests received from the US office. I will usually call my colleagues in Texas to discuss tasks and strategize further actions. I’ll then co-ordinate with our other Mumbai teams to get the work completed. I sometimes also play table tennis during my breaks to rejuvenate myself!

What is your favorite part about your role?

Performing tasks remotely from Mumbai is the most exciting aspect of my role; it is more like virtually working in a local US office.

What is your favorite part about working for Willis Towers Watson?

I am an active participant of the Hobbies @ Work biking group. This gives me an opportunity to fulfil my passion of long rides on weekends.

Learn more about our different roles and business areas here.

Where are they now - Mel Scrutton

Fri, 06 Sep 2024 11:00:00 +0000

Hub Manager

(Former Retirement Graduate)

Team: Retirement

Segment: Human Capital & Benefits

Location: London, United Kingdom

Program: Internship program 2014 and Graduate program 2015

University: University of Warwick

How did you come across our Graduate program offering?

WTW sponsored the society associated with my degree: Maths, Operational Research, Statistics & Economics (MORSE) at the University of Warwick. Some consultants from their Birmingham office ran some careers’ evenings and office visits and it seemed like a really friendly and interesting place to work at.

Tell us a bit about your key responsibilities when you were a graduate

I was able to get involved with real client work straight away as both an intern and when I returned as a graduate, with tasks ranging from calculating pensions and transfer values for individual members to calculating the funding level for whole pension schemes. The work was and still is very varied. After a year and a half I took on the responsibility of organizing some of the new graduates’ training within my office while still being on the Graduate programme myself, which I really enjoyed since it was an opportunity to have a more people-facing role.

What were some key things that you learnt during your Graduate program?

Aside from learning about the technical side of pensions, I’ve also improved my communication skills and confidence, particularly in presenting to others. The variety of work that I have been involved with has been much greater than I ever expected and the main thing I have learned is that pensions are in no way dull!

Do you recall your best memory? Tell us about it!

I have a lot of good memories, particularly on the social side of work. We attend the Staple Inn Actuarial Society ball each year in London which is attended by actuaries from a range of companies, and my intake have won the annual Reigate Rounders tournament twice which is always good fun.

What did you like the most about our culture and values?

The main reason for which I decided to return as a graduate after my internship was because of the friendly, supportive and welcoming environment. I felt I was a ‘perfect fit’ with WTW’s culture and values. Here, work is intellectually challenging but also fun and dynamic. I am also proud to work for a company where excellence and client focus are highly valued, as well as maintaining respect for all colleagues.

Which other position(s) have you filled since you finished your Graduate program and where? Did you ever imagine you would fill these positions when you were a graduate?

I am now a Hub Manager within the Retirement team where I’m responsible for people and resource management for a portfolio of around 40 clients. I have always been a ‘people person’ and thought that I would like to be involved with people management or mentoring, but the opportunity to be involved in this from a relatively early stage of my career was not something I expected. I enjoy this more people-focused role alongside my technical work and I’m glad to have the opportunity to do both.

How did being a graduate help you prepare for your current position at WTW?

Being an intern helped with my initial transition from university to working life and gave me some foundation of pensions knowledge. However, this is definitely just a head-start and not a necessity to coming in as a graduate. The best way to learn is on the job and through the training program provided by WTW, which is of a very high standard. The Graduate program gave me the foundations to build on with client work. However, one of the perks of working here is that every day you continue to learn new things.

What advice would you give to someone who’s eager to apply to a WTW Internship program?

My advice would be to take as many of the opportunities offered to you as you can, even if they seem daunting at the time. I think this is the best way to learn and to realize that if you put your mind to it, you can achieve anything you want to.

Learn more about our early careers programs here.

It’s PRIDE month 2024, Diversity and Inclusion is more important than ever.

Fri, 13 Sep 2024 11:00:00 +0000

It has become a cornerstone for the success of any organization. At WTW, we know that fostering inclusivity isn’t just about meeting quotas or ticking boxes; it’s about actively seeking out diverse perspectives and embracing the richness they bring to the table. Only by doing this can we really start transforming tomorrows.

The first step for inclusion happens at the hiring stage. Embarking on the inclusion journey from the hiring process is paramount, by actively seeking out diverse talent. Our recruitment team not only aims to bring in a wealth of qualified candidates but also strengthen the WTW culture of inclusivity from the outset. Seth Schneider, Senior Associate from the Recruitment Team in North America, is a strong ally of the LGBT+ community and is passionate about inclusive hiring at WTW. He mentions the company’s collaboration with the Denver Pride Job Fair over the past two years which underscores the dedication to fostering inclusivity in the workplace.

“The essence of what I’ve observed is the emphasis on promoting WTW’s core values, specifically the idea of encouraging individuals to bring their true selves to work. This, I believe, is one of the most significant takeaways. People who I meet at these events resonate with the notion that we’re advocating and supporting the authenticity of each individual in the workplace.”

Events such as the one taking place in Denver, Colorado help individuals from the LGBT+ community understand WTW’s dedication to inclusivity as an employer and its progress towards becoming a robust one through I&D efforts.

Seth also highlights that “we extend our support across various dimensions of our colleagues’ well-being, including physical, emotional, social, and familial aspects, showcasing dedication to building an environment where every individual feels valued and supported. This is encouraged and instilled globally across all locations of WTW.”

Committing to Inclusive Excellence

By tracking our progress and seeking different perspectives globally, we aim to continuously improve and evolve. Right from hiring to culture experience, we embrace diversity, knowing that it is the key to driving innovation and achieving our collective goals.

Check out some of our colleagues’ PRIDE stories, all month long, on our Instagram @lifeatwtw, Meta at https://www.facebook.com/willistowerswatsoncareers or on LinkedIn at https://www.linkedin.com/company/wtwcorporate/, where they are sharing why belonging is so important.

WTW, a place where you belong!

51��߹ۿ�’s India Global Delivery Center receives six prestigious awards in the areas of colleague experience and inclusion & diversity.

Wed, 11 Sep 2024 11:00:00 +0000

WTW’s India Global Delivery Center (GDC) recently celebrated 30 years of service in the market. What made this achievement even more special? Being the recipient of six prestigious awards in the areas of both colleague experience and inclusion and diversity (I&D).

We are thrilled to have been honored with three awards for providing our colleagues with a unique career experience including: National Best Employer Brand, Happiest Workplace and Best Gender Equality awards from Times Ascent – World Human Resource Development Congress.

The National Best Employer Brand award recognizes our communication and employer branding strategy in a competitive talent market.
The Happiest Workplace award acknowledges our exceptional work culture, employee engagement and wellbeing initiatives that contribute to a positive and fulfilling work environment.
The Best Gender Equality award acknowledges our efforts towards gender parity, including initiatives to attract and retain women in the workforce, leadership development and allyship.

In addition, we were recognized with three awards at the DivHERsity Awards 2023, conducted by JobsForHer; a one-of-a-kind gender diversity award curated to recognize the exceptional work done by companies in India to accelerate female participation and performance in the workforce. These recognitions include:

Top 3 Companies by Industry – Banking/Financial Services/Insurance
Top 5 Most Innovative Practices – DivHERsity Hiring
Top 20 Most Innovative Practices – Women Learning and Development Programs

These achievements reflect our organization’s dedication and long-standing commitment to creating an inclusive, collaborative and people-first culture. It also acknowledges our efforts in recruiting, retaining and developing women as well as underrepresented talent while successfully supporting their professional development.

See what these awards meant for our colleagues in India and WTW as a company.

51��߹ۿ� becomes one of Singapore’s Best Employers 2023

Wed, 11 Sep 2024 11:00:00 +0000

WTW has been selected as one of Singapore’s Best Employers for 2023 out of over 200,000 recommendations

WTW has been recognized as one of Singapore’s Best Employers in 2023 based on the independent survey of more than 17,000 employees conducted by The Straits Times and Statista. WTW is ranked among the top 50 Singapore’s best employers and fifth in the Banking & Financial Services category this year with thanks to WTW colleagues themselves who voted on how likely they would recommend WTW to a friend.

WTW would like to thank all our colleagues who participated in the survey – we would not have achieved this award without our colleagues’ hard work and support for each other.

If you are looking to make your goals one step closer with an award-winning company, take a look at our wide range of opportunities on our Careers site

51��߹ۿ� is selected as one of the Philippines’ Best Employers among the list of top 300 companies in the country for a second year

Mon, 02 Sep 2024 11:00:00 +0000

WTW is selected as one of the Philippines’ Best Employers among the list of top 300 companies in the country for a second year

WTW has been recognized as one of the Philippines’ Best Employers for 2024 by the Philippine Daily Inquirer and Statista! Through an independent survey of more than 16,000 employees across over 2,000 eligible employers, WTW is proud to have been awarded this accolade ranking in the top 300 employers to work for in the Philippines for the second year running. We have our employees to thank for this prestigious award after anonymously partaking in the surveys.

We asked our colleagues why they felt WTW was deserving of this award for both 2023 and 2024.

“WTW has always put its employees at the front and center of the company’s initiatives through continuous learning and development, and by investing in tools and opportunities to allow continuous growth.” said Nel Badal, Director for Health and Benefits Philippines.

“We have leaders and colleagues who willingly contribute to our personal and professional growth and naturally display authentic concern for everyone’s wellbeing.” shared Lee Briones, Associate Director for Rewards.

“This accolade is a reflection of our ongoing commitment to nurturing a culture of growth, inclusion and innovation within our organization.” said Kit Sison, HR Services Delivery Leader.

“For WTW, this means that the company has been able to continue its focus on attending to the needs of employees and not just to the needs of its stakeholders and clients amidst volatile and uncertain times.” said Mitch Dauz, Associate Director for HR Advisory.

“It’s a recognition that WTW has been at the vanguard of providing a model work environment that is inclusive, diverse, collaborative, nurturing and progressive.” says Robert Dizon, Associate Director for Technology Program Management, expanding as to what this recognition means to the company.

WTW would like to thank all of our colleagues who have participated in this survey – we would not have achieved this accolade without our colleagues’ hard work and support for each other.

If you are looking to put your future in sharp focus with an award-winning company, take a look at our wide range of opportunities on our Careers site

My WTW: Bringing my true self to work at 51��߹ۿ�

Fri, 06 Sep 2024 11:00:00 +0000

Burn Domingo, Data Analyst, shares insight into what it’s like to be a part of the LGBTQ+ community while working at WTW.

Tell us a little bit about yourself.

My name is Burn Domingo, I am a Data Analyst in the Project Health and Benefits North America team. I started my career at WTW in June 2019 and since joining I have been overwhelmed by the amazing working environment and inclusivity at WTW.

How would you describe the environment at WTW?

In my opinion, the environment at WTW is very inclusive, and the people at WTW are what makes it a great place to work. I was lucky enough to work with some trainers from the US team who were incredibly friendly, approachable, and always willing to lend a helping hand. WTW’s values are deeply rooted within the company and this was clear from the very start of my career here.

What does it mean to you to be a part of the WTW community?

I am part of the LGBT+ community and because WTW has an incredibly inclusive and diverse working environment, there is no discrimination or judgment and we are all completely respected as individuals.

Do you feel like you can truly bring your full self to work at WTW, and if so, why?

I feel like I can always bring my true self to work, without the fear that I will be judged. There is a great work-life balance at WTW which allows me to be myself at work and I am also encouraged to enjoy my personal time. WTW ensures that their colleagues feel included and appreciated, while encouraging us to be ourselves, whoever that may be.

What is your favourite thing about working at WTW and why?

I really enjoyed being a part of one of the WTW Engagement Team projects. Here I was able to share a lot of ideas that encouraged our colleagues to become more involved and enjoy the environment at WTW. Another thing I appreciate are the training opportunities that are conducted for free across the business, which provide new opportunities to colleagues.

What advice would you give to future candidates that are considering joining WTW?

Joining WTW has made me much more confident as a person and has aided in my development of many skills. They have helped me grow and are not afraid to challenge me. If you are looking for a company that will provide endless opportunities and encouragement in the development of your career, then WTW is a great company to work for.

Learn more about our Benefits Administration Team by clicking here.

My WTW: Becoming part of the High Performers Club

Wed, 11 Sep 2024 11:00:00 +0000

WTW's India Global Delivery Center's High Performers Club recognizes those colleagues who have made an outstanding contribution to our company’s growth while upholding our core values of teamwork, excellence, respect, client focus, and integrity.

Risk Management Analyst, Gautami Kamath, shares her experience on finding out she had been chosen to become part of the High Performers Club and how this has encouraged her to continue growing as a professional at WTW.

Where are you based?

I am based in Mumbai, India.

How long have you worked at WTW?

I’ve been at Willis Towers Watson for over six years.

What are you responsible for at WTW?

I am responsible for training the Know Your Client Team in performing quality checks and enhancing the due diligence of financial crime sanctions.

How would you describe your experience working at WTW?

My journey has been a growth story ever since I started. Every day has brought a new opportunity to learn and grow as a professional.

What is your proudest achievement since joining WTW?

In 2020 I became part of the High Performers Club, which recognizes colleagues in India who have made outstanding contributions to our company’s growth. Being part of the High Performers Club comes with a lot of joy and responsibility. We’re the flag bearers of our company’s core values, which I will proudly continue to role model in order to positively influence new colleagues.

What was your initial reaction when you realized that you had made it to the High Performers Club?

It definitely took a few minutes for the news to sink in and to truly comprehend that I had finally made it to the High Performers Club. I was very grateful to see that my hard work had been recognized in such a unique way. I also felt a mixed bag of emotions, particularly happiness, pride, gratification, and of course encouragement to continue delivering excellent work.

What do you think helped you become part of the High Performers Club?

I followed the footsteps of colleagues who were already part of the High Performers Club. They helped me to identify growth opportunities and showed me how to align my work with the vision of WTW.

Is there anyone you would like to thank or who was integral to your experience?

My parents! They have supported and inspired me to stay on my toes and make the most of opportunities at first sight. I am also grateful to my mentors at WTW. They have guided and coached me so that I’m able to excel at my responsibilities.

Would you like to share any positive feedback that you have received at WTW?

I felt incredibly honored when one of my senior colleagues commended my excellent work and out-of-the-box thinking. I’ve also received feedback from fellow colleagues praising my collaborative ways of working.

What is your favorite part about working for WTW?

The healthy, collaborative, and transparent work culture motivates me to give my best and challenge myself every day. Also, the never-ending learning opportunities and recognition of our colleagues’ efforts truly inspire me to go above and beyond in everything that I do.

When you’re able to find extra time in your role, what do you do to further your professional growth?

I spend my extra time expanding my knowledge and building my skillset by researching the latest regulatory guidelines on anti-money laundering and sanctions as well as reading financial crime journals. I also like to study from the rich source of knowledge available on the Willis Towers Watson Intranet.

Based on your experience, do you have a message for colleagues aspiring to get to the High Performers Club?

Align your efforts and work with the company’s overarching vision.

Learn more about our different roles and business areas here.

Equal Pay, Gender Pay Gap, Fair Pay – what’s behind it?

Wed, 11 Sep 2024 11:00:00 +0000

Human Resources (HR) Services and Recruitment Lead for the Germany, Austria and Switzerland (DACH) region, Kerstin Plag, participated in one of Dive In Festival 2020’s panel discussions: ‘Equal Pay, Gender Pay Gap, Fair Pay – What’s Behind It?’ Discover Kerstin’s insights and takeaways.

You recently participated in a panel event as part of this year’s ‘Dive In Festival’ (the festival for Diversity and Inclusion in Insurance) – what topics did you cover?

I was invited to discuss WTW’s approach to Inclusion and Diversity (I&D) in Germany, particularly on the topic of equal and fair pay from the following teams’ perspectives:

Human Resources
Leadership
I&D Council
International governance, which provides cross-organizational guidelines to embed fair pay best practice
Works Council, which oversees that fair pay best practice is carried out throughout Willis Towers Watson in Germany

The discussion also focused on the 2017 fair pay law that was introduced in Germany and how the companies that participated in the panel had to adapt in order to comply with the guidelines of this law.

Why was it important to you personally to participate in the panel?

My role as the HR Services and Recruitment Lead for the DACH region requires me to be the liaison between the teams and stakeholders mentioned above, that’s why I’m involved in fair and equal pay conversations on a regular basis. However, this topic is not new for me. Throughout my professional career I’ve fought to close pay gaps that might exist between men and women, so I’ve been able to see the evolution that global companies have had in this area, particularly in Germany. For me, this panel represented an opportunity to share my insights on the evolution of equal and fair pay, especially regarding gender but of course also, race, sexual orientation or any other protected characteristic.

What makes you proud to work at WTW?

One of the things that makes me a proud WTW colleague is our unwavering commitment to I&D and how teams globally go above and beyond to action this commitment. For example, in Germany we implemented an infrastructure that includes processes and tools that help us focus on embedding fair pay best practice throughout the organization and across all professional levels.

How do you champion WTW’s values?

By always upholding WTW’s I&D commitment in all my HR functions and responsibilities. This has made me live our values to the fullest with a focus on:

Promoting teamwork
Being a client-focused colleague; HR and the business have the same overall goals
Strengthening our reputation as an equitable employer of choice
Respecting other colleagues’ ideas, contributions and personality
What are your hopes/aspirations regarding the panel topic for the future?

My hope is that we continue to discuss how closing the pay gap is part of creating an inclusive, fair and diverse work culture and environment and take steps to address this. Willis Towers Watson is globally committed to I&D. This also includes raising awareness about any potential pay gaps between men and women and sharing knowledge on how to address this.

Is there anything else you want to share about the panel discussion or topics that were discussed?

The panel discussion was very valuable because we were able to share our experiences and learn from each other. The fact that the panellists were from a very diverse range of disciplines (HR professionals, works council members, consultants, freelancers, authors, etc.) helped to introduce a myriad of insights, perspectives and pain points that otherwise we wouldn’t have been able to identify and discuss.

I believe that the most important takeaways from this panel discussion were:

Fair pay creates value: while some leaders might think that embedding fair pay best practice may negatively impact an organization’s financial performance, the result is the contrary. Fair pay means that your workforce is motivated and committed towards the growth of the company.
Sharing knowledge helps to close the pay gap: openly discussing the challenges on the topic of fair pay in events like Dive In create great opportunities for companies and thought leaders to share knowledge on how to close the pay gap globally and throughout the industry.
We must focus on creating more opportunities to exchange ideas, insights and approaches to make fair pay the common practice!

Learn more about our different roles and business areas here.

My WTW: Returning To Work After Parental Leave

Wed, 11 Sep 2024 11:00:00 +0000

Donna O’Riordan, Lead Recruiter, London shares her experience of returning to work after a period of parental leave.

As I walk into WTW reception in London on my first day back at work following over a year on maternity leave, my first thought is wow! The building looks great, I feel happy and excited to be back and genuinely feel proud to work here.

Having spoken with many new parents (both in my personal life and with candidates as part of my role) I know that I am very lucky to have had such an incredibly positive experience. My line manager has been very supportive of my flexible working application, which has been significant in enabling me to effectively manage my job and family life.

It can be a daunting experience those first few weeks back. What has changed? Will I remember everything? How will I balance my work with a hectic family life? As well as having the great support of my line manager, I spoke with my mentor at WTW who made themselves available to me within those first couple of weeks. I felt I gained advice and reassurance when I most needed it.

I feel valued at WTW and know, that with the support of the company, I can still have a successful career while also leading a fulfilling life as a parent.

Learn more about the WTW values and benefits here or take a look at our current roles here.

Boomerang Colleagues: Why I Returned to 51��߹ۿ�

Fri, 13 Sep 2024 11:00:00 +0000

Suzanne Guralnick, North America Corporate Recruiting Leader, shares her story of returning to WTW and why we remain her employer of choice.

Describe your journey as a WTW returner
I initially joined WTW in 2011 and worked here for 10 years. After leaving to work for another company, I decided to return to WTW a year and a half later. This decision was made after the Global Head of Recruitment reached out to me, which sparked a great conversation. The timing was right, and I missed my colleagues at WTW – the way that we make inclusion and diversity an integral part of recruiting, the continuing education that happens here to ensure our recruiters are following best practices, and the endless opportunities to enrich our jobs by participating and leading projects are some of the things I missed most. At WTW, we can raise our hands, make suggestions, and continue to grow.

Returning to WTW has been a remarkable journey, rich with personal growth, rediscovery, and the joy of reuniting with familiar faces. As I walked through the virtual doors of WTW there was a flood of positive memories and reminders of projects that I worked on; processes that I helped to implement and colleagues that I worked closely with in the past. I couldn’t help but feel nostalgia and excitement for the new chapter ahead. Reflecting on the past, I realized how much I had learned at WTW and during my time away, and how those experiences had shaped my perspective. This reflection encouraged me to approach my return with fresh eyes and renewed enthusiasm.

What do you enjoy most about working at WTW?
I really love working at WTW for several reasons, including our amazing colleagues, efficient processes, and the ability to bring our whole selves to work. Moreover, there are countless opportunities for personal and professional development. Your voice matters here – if you have a sound idea or a solution, you are given the opportunity to take your idea and run with it. The colleagues at WTW are like family to me. There’s such a caring element and when you’re in such a positive environment it brings out the best in everyone.

In your experience, what sets WTW apart from other employers and why would you recommend others to apply to WTW?
WTW is not just a place to work, it’s so much more. We care about our colleagues and communities and making a positive impact on the world. We really are invested in our colleagues. The growth and transformation I’ve witnessed within WTW mirrors my own personal evolution. Every day brings new opportunities to learn, collaborate, and make a meaningful impact.

How have your colleagues supported you since returning to WTW?
Coming back to WTW was like coming “home” again. My colleagues were very helpful in welcoming me, sharing knowledge about new systems and policy changes, and offering to lend a helping hand. My leaders were also welcoming and open regarding involving me in discussions fostering collaboration and teamwork. The overall support made me feel welcomed back to my WTW home. Returning to WTW meant stepping into a company that had evolved in my absence. New faces, updated technologies, and innovative strategies were now part of the landscape. Embracing change became a central theme, and I found myself eagerly learning about the advancements that had taken place. The willingness of my incredible colleagues to help me catch up was a testament to the supportive environment at WTW.

What is one of your proudest moments at WTW?
I have so many proud moments, but it’s the moments where I was pushed out of my comfort zone that make me the proudest. Some examples: I got to work on requests for information for our new video interviewing vendor. My colleagues around the world got to review proposals and make recommendations on which vendor to select and why. I had the opportunity to oversee the entire process, starting from working with stakeholders and purchasing, to collaborating with the vendor for product implementation. I also developed comprehensive process guides for our team, while working with others to ensure that the recruiters have access to the most up-to-date documents to navigate the video interviewing platform. These guides are still in use today.

Another proud moment was taking on the high-volume hiring initiative and finding a creative way to track contingent hires as our applicant tracking system was not set up to track the hiring volume at the time. The high-volume project allowed me to work closely with my team in North America as well as with other Human Resource colleagues outside of recruitment. That project showed me what an awesome team of recruiters we have at WTW.

What is your favorite WTW benefit and why?
Our paid volunteer day. The fact that we can take eight hours to volunteer for a cause that is near and dear to our hearts means a lot to me. I love how we have a spirit of caring at WTW.

What impact have your team members had on you?
My team members are welcoming, collaborative, smart and constantly looking for ways to be the best at what we do. This is something I noticed over 13 years ago when I first worked here. I was in awe of how our team not only discussed best practices but went the extra mile to implement them and measure their success. This was true when I started and still holds true today. WTW is home to me. It’s great to be back!

My WTW: How we manage our job-share role successfully at 51��߹ۿ�

Fri, 13 Sep 2024 11:00:00 +0000

Emma Hanson and Katie Phillips, share both their experience, and thoughts on how to work effectively in a job-share role within Talent Acquisition.

Tell us a little bit about you and your role at WTW.

Emma: I joined WTW in June this year. Prior to this role, I worked in HR at Emirates in Dubai UAE. I was an expat for over 11 years before we relocated back to England in 2019, then Covid hit! Katie and I work in Talent Acquisition where we share a role as a Recruiter, focusing on the Corporate segment of the business.

Katie: I have been with WTW for almost 7 years. My fist role with the company was as a Recruiter for our Technology and Administration Solutions line of business which I did for five years. I then had an extended maternity leave break for 13 months and after having my baby, I decided I wanted more of a balance between being a mum and still continuing with my career. I spoke with my line manager and HR partner who fully supported my desire to return to work part time and it was then that the job share arrangement came to fruition.

How does this job-share work for you?

Emma: I currently work three days a week; Monday, Tuesday, and Friday

Katie: I work the other two days of the week: Wednesdays and Thursdays. This ensures that the full week is covered for our clients and stakeholders.

What is your current WTW Work Flex? (Remote, hybrid or in-office) How does this work for you?

Emma: We are very much hybrid, which I absolutely love. I usually work from home, but sometimes go into the office if something must be done in person, if myself and Katie have scheduled cross-over days booked in, or if I just fancy a change of scenery. I love the flexibility at WTW and being able to manage my own time and workload effectively.

Katie: I usually work one day at home and the other in the office as I enjoy the combination of both. It is great to be able to go into the office and have that face-to-face interaction with colleagues and stakeholders.

What does the flexibility of job sharing allow you to do, that you wouldn’t be able to do if you worked full time?

Emma: I have a very busy family, with two young boys, working three days a week gives me the ability (mentally and physically) to still be focussed on them while they are still young, but also still have a career in an area that I love. I get the best of both worlds. Working part time also allows me to do lots of volunteering at my children’s school which I’m very passionate about.

Katie:  Working as part of a job share allows me to spend time quality time with my young son, but also continue in a career that I thoroughly enjoy. On my days off, I am able to take my son to toddler classes and spend time with other parents, which I feel is so key for both my son’s development and my own journey and development as a first-time parent. It is a fantastic mix of work and family life.

How do you ensure your tasks are done effectively?

Emma: Communication is absolutely key. Our managers and clients shouldn’t notice a difference dealing with either one of us; hopefully being on the same page at all times. We religiously do a handover to each other to ensure were both up to speed with projects as things progress.

Katie: Along with our regular handovers, we also ensure that we are both copied in on all emails so that we are both kept in the loop and there is no duplication of tasks.

How do you feel working at a company, that has enabled you to split your job role and responsibilities with another colleague?

Emma: I have strong views about flexibility in the workplace and the positive benefits that it brings. I was very happy to see such an excellent company and role aligned to this. With a job share partner, it gives great peace of mind to know that work is being taken care of on the days you’re not working.

Katie: I feel so grateful to have been given the opportunity to continue my career on a part-time basis, within a company that I really enjoy working for. It shows that WTW is an advocate for flexible working, which I feel is so important in an ever-changing and evolving employment market.

My WTW: A Look Into My Life At 51��߹ۿ�

Fri, 06 Sep 2024 11:00:00 +0000

Leonardo Araujo, Compensation Analyst, gives some insight into his career journey at WTW highlighting his hybrid work style and professional development

Tell us about your role at WTW and a little bit about your current work style?

I am a Compensation Analyst for the Executive Compensation and Advisory Board team in the São Paulo, Brazil office. I provide general assistance to the team in terms of short and long-term incentive survey designs for executives and institutional research within the area. With the pandemic improving, my work style has become hybrid, where I go into the office occasionally but spend most of my time working from home. I consider this style of work to be great because I get to spend more time with my family and less time on transportation. These benefits allow me to increase my productivity and improve my overall wellbeing.

How do you find working within a globally recognized company?

It is a great pleasure to be part of a company of this size. Having the opportunity to learn, socialize and share knowledge with great professionals in the field always motivates to give my best.

How have you developed, whether professionally or individually, during your time at WTW?

I’ve been at WTW since October 2021 and ever since I joined the company, I’ve been able to improve my knowledge and my professional skills. Every day is a different learning experience with my teammates and my professional evolution has positively affected my personal life. My development continues every time I have new experiences with my colleagues and leaders, which means I can learn more every day. WTW provides us with the tools necessary to increase our intellectual capital and here in Brazil, I was able to take a Compensation Practices course that helped in my development as well.

Tell us about a memorable experience you’ve had at WTW.

As soon as I started, I was very warmly welcomed by my colleagues. My arrival was announced during an online meeting with directors and consultants in the area, which made me feel valued and at home right away. This helped me get comfortable with the team so that I could fulfill my work obligations in the best possible way.

What is the best piece of advice you would give a future WTW candidate?

Make the effort and dedication to be part of this company. Here you will be respected, you will have autonomy in the workplace, and you will be part of a company recognized worldwide for the quality of its delivery and its colleagues.

My WTW: MY JOURNEY AS A WOMAN IN TECH

Thu, 12 Sep 2024 11:00:00 +0000

Soumya Kurup, technology leader, shares what it means to be a woman in a traditionally male-dominated industry and how she’s been empowered throughout her 20-year journey.

What is your role at WTW?

As a technology leader at WTW, I am responsible for driving innovative technology initiatives in India and bringing a seamless digital journey across the organization. My focus is to build, manage, and guide various teams focused on software engineering, application development, program delivery, testing, data, and analytics. I partner with technology leaders and product owners in India and other geographies on projects from inception to completion, to ensure success and deliver great outcomes.

Tell us about your personal journey as a woman in the technology industry.

I started my journey just like any other aspiring techie – one among many who were fascinated by its magic. As I moved ahead, I realized that many women were giving up on their careers too soon because they did not have enough support from their peers. Over the years, I have been presented with many equal opportunities. However, in the early days of my career, achieving certain goals as a woman seemed difficult due to a lack of inclusivity in the workplace. Since noticing this, I have always raised my voice and stood strong for what I believe in; to ensure a feeling of security and a sense of belonging for all. My past experiences are what make me so proud of the welcoming and inclusive culture at WTW. Unlike my previous employers, these values are embedded in everything we do. I believe that without supportive environments, organizations risk the loss of potential leaders.

How has WTW made you feel empowered throughout your career?

WTW has been like a cup of freshly brewed coffee. In the last two years, I have been empowered to make the right choices for myself and my team, leading to better service delivery. The trust my team has offered and the support I have received from my peers and leaders have helped bring out the best in me. The culture of collaboration, equal opportunities, and inclusivity has made me comfortable to request help when needed and ask questions. I consider myself fortunate to work for an organization that has such a great culture, and this has helped me broaden my thought process.

Describe the culture within the tech team at WTW.

Our team is driven by the One WTW principle – “When you get one of us, you get all of us”. We strive to break down barriers, advocate idea sharing and best practices, and motivate ourselves and each other to build capabilities for better business outcomes. WTW’s culture, reinforced by its values and principles, enables us to be as diverse yet as unified as possible. We advocate for a positive and supportive work environment that brings out the best in us and fosters an innovative and digital outlook.

Having close to twenty years of experience in the industry, what advice would you give to aspiring tech joiners?

Technology is like magic! It’s in everything that we do. So those who aspire to be in this industry will experience this magic firsthand. I urge all technology aspirants to have faith in themselves, take risks, fail fast, learn, and recover. You will always have a choice to go with the flow or try and make a positive difference. Your choices will help to build a world that will be relevant for us and future generations.

My WTW: LIFE AT WTW AFTER A CAREER BREAK

Thu, 12 Sep 2024 11:00:00 +0000

Ritu Batheja, IT Systems & Architecture Manager, shares her experience returning to work after a career break

Could you tell us about your career journey before your break? What led you to decide to take a break?

Born in Mumbai, my parents raised my two sisters and me in a modest home. I am married to a wonderful supporting husband and have a naughty two-year-old. Before taking a break, I worked as a manager and had 12 years of experience in the technology space.

I took a career break in 2020 when my daughter was born. I wanted to dedicate enough time to care for her through her initial years of life and felt that wouldn’t be possible with a full-time job.

Was the decision to take a break a difficult choice? What motivated you to return to work?

Yes, it was a difficult choice as I was a hardworking professional who aspired to build a very successful career in technology and always voluntarily picked up complicated coding modules to work on. After some time into my break, I missed that side of my life and was motivated to reconnect with the professional world again.

Can you tell us about your career relaunch at WTW? What challenges did you face since your return and how has WTW supported you through this transition?

I started my job search towards the end of my maternity break. Companies were hesitant assuming I wouldn’t be able to go that extra mile or stretch beyond regular hours with a newborn but WTW was different.

The interview was very conversational and candid. I was honest about my situation and the interviewers were fully understanding and supportive. Sometimes, all you need is a chance to prove your potential and WTW gave me just that! It took a little while to adjust to getting back to work and spending time away from my child but WTW supported me through this transition both personally and professionally.

How does WTW support and help you balance your personal and professional life?

My colleagues and manager understand that work is important, but family is too. They are extremely supportive and have a rational mindset. Whenever I have needed time off, I have always been honest, and my team has had my back.

The flexibility of being able to work from home has added so much more room to watch my daughter grow up. I get to see my daughter as she wanders off into my office space every now and then!

How would you describe the culture at WTW?

From my time spent here, the first thing that comes to mind is the colleague-centric environment. From everyday conversations to the bigger initiatives the company takes; it shows that people here care about their peers and the company cares deeply about its colleagues.

What advice would you give someone considering a career with WTW?

Change can be scary sometimes. But most changes stop being scary as soon you take that first step. So, if you think that the change will eventually make you happy, then go take that first step!

I have always believed that it’s the value you add to the organization that truly makes a difference and WTW gives you that opportunity to build and prove your potential through the work you do.

My WTW: From Retirement Graduate To Actuarial Analyst

Fri, 06 Sep 2024 11:00:00 +0000

Basil Al Hatoum, Actuarial Analyst and former Retirement Graduate in Toronto, discusses his experience at Willis Towers Watson.

Can you tell us about the day-to-day responsibilities of your job?

I am a member of multiple client teams. As the most junior person on the team, I am generally responsible for preparing data, doing benefit calculations for our clients, setting up processes in our programs that reflect the plan we are working with, preparing deliverables for clients, and much more.

What was your greatest challenge or learning in this role?

The key challenge for me, especially at the beginning, was learning about all the different pension plans that clients set up for their employees. They are all unique either in their plan benefit formulas or their assumptions, or in the benefits they offer. While the basic idea of a pension plan is simple, clients’ needs vary greatly and their plans will reflect that.

What is your proudest achievement since joining Willis Towers Watson?

Definitely my first in-person client meeting. I was given the opportunity to deliver a portion of the presentation that we had prepared. The senior consultants on my team had faith in me, and that gave me the confidence I needed to deliver calmly under pressure.

How would you describe the culture at Willis Towers Watson?

People who like to work hard and are self-motivated will do very well at Willis Towers Watson. If you put your hand up and ask for interesting new projects, you will get them! The more you put into your work, the more opportunities you’ll have to lead new projects or work on things that interest you. People here are very supportive and like to have fun as well. I’ve had the opportunity to play sports in many corporate leagues with my co-workers, not just from Retirement but from the entire Toronto office.

What do you like best about working at Willis Towers Watson?

Definitely the people. My colleagues are supportive of my work and have become great friends as well. We regularly go out for lunch, play sports outside of work, and we genuinely enjoy each other’s company. Also, the business casual dress code of ‘dress for your day’ is amazing!

What is your hope for your career in the future?

I would like to continue to grow within our company. I don’t think of progress as a role or a title, I’d like to get to a point where I’m using my experience to simplify problems for my clients. I’d like to solve real world problems.

Based on your experience, what advice would you give someone considering a graduate opportunity at Willis Towers Watson?

Obviously, the technical skills are very important, but what recruiters are looking for are great people they can connect with. Having a meaningful conversation with a recruiter where you can demonstrate your people skills is a great first step.

Career Milestones: Sharan Bath celebrates 10 years at 51��߹ۿ�

Tue, 17 Sep 2024 11:00:00 +0000

Sharan Bath, Global Inclusion & Diversity Program Manager, reflects on ten years at WTW

What was your role when you first joined WTW and what is your current role?
I joined WTW in March 2014 as a Health & Welfare Business Analyst in our Benefits Outsourcing line of business. Flash forward 10 years and I’m an Inclusion and Diversity (I&D) Program Manager in our Global I&D team within Corporate HR.

How has WTW supported you during your career progression?
Throughout the past decade, I’ve had the opportunity to gain skills, build relationships, and have new experiences across four different lines of business. I also had the opportunity to lead our Multicultural Inclusion Network in Chicago, which allowed me to get involved with our I&D efforts and contribute to creating an inclusive culture at a local level.

What sets WTW apart from your previous employers?
Regardless of the role and business I’ve worked in over the years, our colleagues and leaders are always willing to mentor, support and collaborate. It’s our people and culture that set WTW apart.

What is your work style at WTW and how has it positively affected you?
My work style when I joined WTW was in-office and I loved walking to our downtown Chicago office and enjoying the energy and atmosphere of being with my colleagues every day. My current work style is fully remote and it’s the perfect fit since I’m now in a global role, live further from the city, and have a toddler with a baby on the way. I truly value flexibility and it makes me more productive and efficient in my role, while also allowing me to balance motherhood and my home life.

A bit about Sharan…

Her role is Global Inclusion & Diversity Program Manager
She worked in four different LOBs at WTW before moving to our Corporate HR team, and she’s celebrating her 10-year WTW anniversary!
She started her I&D journey in childhood with her Girl Scout Gold Award project titled: Diversity Extravaganza, featuring a series of six cultural workshops for elementary school-aged children
She loves music, dancing, reading, and traveling to new places.
She and her husband traveled to 14 countries together while dating
She has a 2 children!

My WTW: Winning wellbeing initiatives and my career's journey through multiple roles

Tue, 17 Sep 2024 11:00:00 +0000

Roel Tan, Global Sourcing Specialist, shares his insight into WTW Manila’s health and wellbeing initiatives as well as the supportive culture. Learn more below about Roel’s story and some great reasons why WTW has been featured in the Philippine’s Top 300 Employers

Introduce yourself and your roles at WTW

My name is Roel and I started my career with WTW nearly seven years ago. I am currently a Global Sourcing Specialist and transitioned to this role in October 2022 after starting as a Recruitment Advisor in June 2016 and progressing to Senior HR Specialist in January 2018. Applying for a new role internally at WTW was not at all complicated and my managers and colleagues were very supportive of my career progression and personal growth. I underwent an application process involving a few different interviews, which gave me an opportunity to get to know the teams better and get a first-hand look at who I might be working with. I had regular catch-ups with line managers and hiring managers to talk about future aspirations, short term goals and the next steps in my career. I have always felt fully supported at WTW through upskilling and training opportunities to ensure I was ready for my each of my new roles.

Why did you choose to join WTW and what keeps you here?

Aside from great benefits and the opportunity to progress in your career, I love WTW because of the work-life balance as well as the initiatives to promote health and wellness to all colleagues here in Manila through different channels. This is done through talks and seminars, giving back to the community and just simply encouraging colleagues to live a healthy lifestyle.

What has been your proudest achievement at WTW?

The Walk For Hope Steps Challenge. This is one of the many programs supported by WTW Manila and is a combination of giving back to the community and promoting health and wellness. The main purpose of this program is to accumulate as many steps as possible, which then determines WTW’s donation. In the end, all participants were able to reach 20 million steps which is equivalent to a P100,000.00 donation. And since I ranked first in the individual category, I also won a road bike – what a way to start a year!

How do you show up for your WTW colleagues and how do they show up for you?

This is achieved by being available when colleagues need help and sharing best practices so we can all excel and be effective in our jobs. #Teamwork

How does your work drive the change that transforms tomorrows? How does WTW empower you to do this?

In our work, we are given the chance to improve our processes either individually or collaborate with other colleagues. This way we can come up with better ways to handle different requests and build on a better client experience.

What is your best WTW memory so far?

I am very active in WTW initiatives as well as the health and wellness events/contests. The Walk for Hope Steps Challenge was the most recent, but I would say the most memorable was when we won the 2017 Walking to Wellbeing challenge which was organized by the WTW Asia Pacific region. Our team ranked 1st and won Apple watches!

How would you describe the culture at WTW?

WTW is a fun place to work, while also being supportive in terms of your career progression and encouraging a healthy work-life balance. Trainings are readily available, there are accessible mentorship programs as well as regular initiatives and events where anyone can participate as to enhance personal hobbies and talents.

My WTW: My WTW Work Flex

Tue, 17 Sep 2024 11:00:00 +0000

Heather Hambrick, Director, shares how flexible working allows her to balance both her job at WTW and an external PhD program in Healthcare Administration.

Our lives are made up of so many different priorities. These are ever-changing, so flexible working empowers the ability to shift in a dynamic environment. Working remotely for WTW enables me to save two hours travel time every day, meaning I am able to do more of the things I love, such as spending quality time with my spouse, looking after my cats and cooking!

Shortly before joining WTW, in my own time, I began an accelerated PhD program in Healthcare Administration. I will graduate with my Doctorate in Healthcare Administration this August and look forward to what this can do for my work at WTW.

I really appreciate having the flexibility of working from home, so that I don’t have to lose any study time to commuting to and from work. I am able to shift from my early morning schoolwork seamlessly into my workday at WTW and continue studying in the evenings.

I cannot express how grateful I am to find such a supportive company environment that enables this success!

Angela Hillier, Account Manager, shares the significant impact that flexible working has had on her everyday life.

The flexible working arrangements at WTW have been life-changing for me.

Previously, my daily commute totalled three hours and I never had time to go to exercise classes as they didn’t fit in around my travel to and from work. Now, without this commute, I can easily fit in pilates classes three times a week and start my day positively before working remotely.

This arrangement has also enabled me to finish work early once a week and pick up my grandson from day care, which is a very precious time for me. The time saved by not commuting every day is so much better spent walking the dogs, getting my domestic chores done and improving my work-life balance. Thank you WTW!

Esra Kennedy, Team Administrator, shares her story about hybrid working at WTW and how it has allowed her to spend more time with her family.

My current WTW Work Flex style is hybrid. Some of the benefits I enjoy most about this arrangement are that I can spend more time with family, do more activities in the evenings, and save money on petrol and car maintenance. I tend to go into the office at least once a week, but this can vary depending on the business need and what I have scheduled in my diary that week. I appreciate this as going into the office breaks the week up and it is nice to catch up in person with colleagues, especially ones I don’t work closely with day to day.

If a hybrid working style wasn’t made available to me, I would not have been able to properly care for my dog. Hybrid working allows me to be at home to walk her and keep her company if I can’t arrange dog care. Additionally, I don’t have to worry about a long commute every day which I really appreciate.

Boomerang Colleagues: My journey as a WTW Returner

Tue, 17 Sep 2024 11:00:00 +0000

Eric Dawson, Senior Associate, shares what he enjoys most about WTW and why he decided to return after almost three years.

Describe your journey as a WTW returner.

In April of 2017, I was living in Chicago where I joined WTW as a Business Development Associate focused on middle-market growth. After several years in Chicago, my wife and I decided it was time for a change and we moved back to her home state of Ohio. After leaving WTW, I worked at two other companies — although these were both great experiences, I missed the culture, colleague relationships and business capabilities at WTW. This led me to rejoin the company and I am now pleased to be working in the East Central region as a Producer.

What do you enjoy most about working at WTW?

WTW has an amazing culture and since coming back, I’ve been reminded daily why I joined the company to begin with. I’m grateful to have been welcomed back to such a solid team.
Everyone’s willingness to collaborate and deliver top-of-class solutions to our clients continues to impress me. Working with talented colleagues across our different lines of business helps us deliver to our clients what they need; this makes the work we do incredibly rewarding.

What do you appreciate about your current work style?

I currently work in a hybrid model. Our office in Columbus, Ohio is brand new, and having access to a workspace has been great after only being able to work remotely at other organizations. I appreciate that I now have the option to work in-office or remotely if I choose to. This was important to me when deciding to return because maintaining a healthy work/life balance was a focus of mine.

How have you been supported by your colleagues since returning to WTW?

Everyone I have met has been kind and willing to help as I enter a new market. From newer colleagues like myself, all the way up to senior leaders, I have felt the love. The enthusiasm and encouragement I’ve received has reassured me that returning to WTW was the right decision.

My WTW: Growing up at and with 51��߹ۿ�

Tue, 17 Sep 2024 11:00:00 +0000

Senior Director, Nichelle Daulby, shares her inspiring 20-year career journey and how WTW’s inclusive culture and diverse colleagues have made the company a place that she can call ‘home away from home’.

Can you tell us about your 20-year career journey at WTW?

I joined WTW 20 years ago as an actuarial analyst graduate in London. Almost five years later, in 2006, I was relocated to our expanding office in Atlanta where I joined the Health & Benefits team. Here, I coupled the move to a new country with a change in specialty. This change of scenery, both on a professional and geographical level, led me to quickly realize the value and importance of my analytical and project management skills, as we had to work on a variety of projects with clients from across the globe. Over time, this meant that I ended up frequently stepping outside of the actuarial world and was exposed to other business functions which positively impacted my personal and professional life.

In 2015, a new position was created: associate client relationship director. This is when I decided to embrace the opportunity and venture into the client management world. Six years have passed since then and I am currently a senior director within this business area. Looking back, little did I know that WTW was the company where I would (literally) grow up in and call home almost 20 years later.

What does it mean to be a part of WTW’s Multicultural Inclusion Network (MCIN)?

The MCIN is an incredible colleague-led group that relentlessly works to highlight WTW’s diverse teams and talent. I’m originally from Trinidad and Tobago, so being part of a network that has introduced me to colleagues with similar Caribbean backgrounds has been one of the highlights of my career. I am very proud to be part of this group as it fosters comradery, connection and inclusion which in turn makes us feel comfortable in bringing our true and best selves to work.

Why do you think it is key to have diverse leaders within an organization?

Diversity has always been the status quo for me. Growing up in Trinidad & Tobago and having a diverse ethnic background myself, I’ve been able to witness how diversity in leadership brings diversity in thought and problem solving. This is particularly important for us as a company, as we’re always looking for new ways to innovate in order to provide the best solutions to our clients’ needs.

As a leader I’m always working towards supporting diverse talent and encouraging colleagues to advance their career. That’s why I am also part of the COBALT (Creating Opportunities for Black and LatinX Talent) program and a local co-leader of the Workplace Leadership Group whose mission is to create an inclusive work environment and enhance the overall colleague experience within the company.

How have the WTW culture and values help you adapt to working in different locations and business areas?

Over the past 20 years, I’ve been given the opportunity to work in two different countries and continents. This has enabled me to experience WTW’s unwavering commitment towards delivering excellent work and supporting colleagues’ growth.

When I first moved to the United States and joined the Health & Benefits function, I didn’t have a background in this area, much less in the North America region as I had only worked in Trinidad & Tobago and London before. However, I was incredibly motivated and inspired when my fellow colleagues, managers and leaders shared their knowledge and invested time in my development. This continues to encourage me to keep stepping out of my comfort zone in order to continue growing.

WTW has supported me throughout the various phases of my personal life to date: as a new hire, a newlywed and a new parent working part-time for a period and then returning to full-time. Seeing how the company and my colleagues flexed around my professional growth, ambitions and changing personal circumstances throughout the years, made me realize that this is more than just a company – it is a place where individuals are equipped to become the best, most authentic version of themselves.

What has been your greatest learning or piece of advice that you have received throughout your career journey at WTW?

There are two things that have stayed with me: the first is to ‘be authentic’ which for me is keeping things simple. I am a firm believer that if you can’t say it simply, you don’t understand it well enough. The second is to ‘embrace change’. Embrace the opportunities that present themselves even though you may think they are outside of your comfort zone.

What advice would you give to people (or colleagues), particularly those from underrepresented backgrounds, looking to progress their career?

There is a place for you here. We have numerous and incredible Inclusion Networks such as the COBALT group, the Black Colleague Connection club, the Gender Equity Network, the Women’s Leadership Development Program or ‘Out@WTW’ (which is part of our LGBT+ Inclusion Network) that will help you feel comfortable in bringing your true to self to work.

My WTW: Adjusting to the ‘new normal’ while working from home

Tue, 17 Sep 2024 11:00:00 +0000

Mitch Dauz, HR Business Partner in the Philippines shares his experience of adjusting his work-life balance as a father and husband as part of the ‘new normal’ during lockdown.

How has your life been affected by COVID-19?

Due to government protocols in the Philippines to manage COVID-19, my family and I have been quarantined at home together since March 16.

Working from home now has made me rethink how I can blend my full-time work and my full-time fatherhood. Often, I have an hour-long meeting with adults then followed by playtime with kids. It feels like a dream that I can do both and still have time left in the day to live a balanced life. I feel trusted by my managers that I can continue to deliver quality work and, more importantly, I feel loved by my kids when we greet each other ‘good morning’ every day and kiss goodnight every night.

What does ‘flexible work’ at WTW mean to you?

To me, flexible working is #adulting. I am trusted by the organization to deliver quality work, on-time while balancing other personal responsibilities. I’m thankful to the organization for having a progressive mindset and entrusting us to be productive colleagues, whether we’re physically together in the office or at home.

How has WTW made flexible working easy for you?

I appreciate the communication provided by local leaders and Global Operating Committee that working from home is the preferred approach at this time. The organization has been flexible to the reasonable needs of colleagues as well as our clients where possible.

As part of the local HR team, I have learned to appreciate the consistent message of care and warmth from our leaders during this pandemic and I’ve seen this translate to sustained excellent work from our colleagues.

What tips/tools would you recommend to others working from home at this time?

Mental resilience is important. I have typically seen my house as a place to rest and unwind. It’s been a journey of mental resilience to understand that things have changed now.

Compartmentalizing has also really helped me. Having a dedicated place to work made me more aware when it is time to work vs time to rest. Recently, I decided to wear the same clothes, scent, and watch as I would normally in the office, and change into more relaxed clothes when I’m done with work.

Seeking help is critical. At certain times during our local community quarantine, I had to ask for the help of my family members to keep our house clean, bathe the kids, and of course taking out the trash. I certainly do not mind doing these things, but it has been humbling to admit that I could not do it all by myself (at work and at home). Now, with even my 5-year old daughter and 9-year old son pitching in at home, I’m thankful that we’re all doing our fair share!

Seek help and be thankful.

What have you learned from this ‘new normal’ so far?

Looking at this new normal with a glass-half-full mindset, I can certainly see how to be a better colleague and father at the same time.

Meet the team: Poonam Yadav

Tue, 17 Sep 2024 11:00:00 +0000

Team Pensions Administration

Segment Human Capital and Benefits

Location Mumbai, India

Year hired 2018

University/Degree Mumbai University

Personal skills or interests:

I have always been inclined towards teaching and mentoring. I like to keep myself updated and learn new things in my spare time. Other than this, I love traveling to new places and experiencing new cultures.

Can you tell us about your history with WTW?

I joined WTW as an analyst in pensions valuations in May 2018. It’s been almost three years since I joined the company and I must say that my journey to becoming a subject matter expert in this area has been enriching and fulfilling.

I had a background in insurance and with adequate assistance and training, I soon acquired the knowledge and expertise required for my role. The continuous support and excellent training provided by my senior colleagues have helped me channel my strengths and skills.

Can you tell us about the day-to-day responsibilities of your job?

My role as an analyst involves the management of pension schemes for multiple clients. I ensure that new and existing members’ pensions are accurately maintained and serviced. I also juggle between calculating pensions and forecasts, and preparing quotations, in addition to processing pension contributions while maintaining service level agreements.

What are the key challenges of your role? How have you overcome them?

Initially, understanding the finer details of pensions in the U.K. market was a challenge, given that my past professional experience was primarily in the U.K. insurance domain. I vividly remember the difficulties I faced when I worked on the transition of a new client account. Since I was new to the team, I was aware that this assignment would be particularly challenging. However, my senior colleagues and team gave me opportunities to learn, expand my knowledge on the subject and gradually become an expert. This equipped me with the skills and confidence I needed to take up the project again in April 2020. I worked closely with the team to ensure that the transition was smooth, despite working remotely. The client was extremely happy with how the requirements were met, which would not have been possible without the support of my team.

The recent shift to work from home due to the global pandemic has been almost overwhelming being a mother of a young child. My team has always been helpful and especially flexible with my work hours, allowing me to accommodate my daughter’s online school routine and daily activities. This has helped me establish a healthy work-life balance.

What is your proudest achievement since joining WTW?

I have been able to achieve several milestones during my time at WTW but there is one that I will always cherish. It was when our team received the ‘Best Team Award’, for our efforts on a key account of the company. Apart from this, I have also received three awards for outstanding work that I am grateful for.

How would you describe the culture at WTW?

The culture of a company can be inspiring, and this is something I have experienced since day one at WTW. The inclusive work environment has empowered me to focus on my career goals and grow professionally.
I value the transparency within the company, along with the flexible work environment that allows me to seamlessly balance work and personal life.

What do you like best about working at WTW?

I’ve had the opportunity to work with talented, smart colleagues that are always respectful and go out of their way to support each other. The core values like teamwork, integrity and excellence are upheld by all of the colleagues and across every level of the company.

Was there anything that surprised you about your role or the company?

Yes, the thing that surprised me the most was the empathy that was shown by the senior colleagues during challenging times. Their actions confirm that the company’s values are not just on paper but are put into practice every single day. They make it a point to lead by example and inspire the team by making them feel heard, supported, and valued.

What is your hope for your career in the future?

I want to ensure that I can learn and expand my knowledge and expertise to achieve quality results. In the future, I would like to develop my skills further to help my professional growth within the company.

Based on your experience, what advice would you give someone considering employment with WTW?

Working at WTW provides opportunities that will encourage you to strive for excellence and step closer to achieving your career goals. You will get the chance to grow both personally and professionally while truly living the shared values of integrity and teamwork. The organization and its colleagues are very supportive, and they encourage you to focus on your physical and mental wellbeing, which will help you stay motivated.

Meet the team: Karan Rai

Tue, 17 Sep 2024 11:00:00 +0000

Senior Associate, Retirement

Team Retirement

Segment Human Capital and Benefits

Location Reigate, United Kingdom

Year hired 2013

University/Degree Bristol University, BSc Mathematics

Personal skills or interests:

Knitting, crafting, sewing, cooking and anything else to do with channeling my inner crafter. I live in London and love going out to restaurants and bars.

Can you tell us about your history with WTW?

I was hired after university as part of a graduate intake. I have worked with a large variety of clients and taken on various different roles during my time at WTW. Currently the majority of my work involves acting as a consultant, advising trustees of a wide range of defined benefit pension schemes. I also do a small amount of corporate work and I have also taken on a managerial role in the team.

Can you tell us about the day-to-day responsibilities of your job?

In my role as a people manager, I need to keep in touch with my direct reports daily, allocate work to the appropriate colleagues within my team and help with wider long-term resourcing of projects. Being a manager provides unique challenges different from my consulting role, and no two days are the same.

For my consulting role, I need to make sure I work collaboratively with my client teams in order to complete work efficiently and in line with the required timescales. This can vary between simply providing a quick response to a client with some ad-hoc advice, to delivering a large project that takes place over a number of months.

What are the key challenges of your role? How have you overcome them?

Having lots of things on the go at once can be difficult, but this role has taught me the importance of being organised and prioritising or delegating my work when needed.

What’s been one of your most exciting projects to date?

I worked as a Project Manager on a major project for one of our largest Reigate clients. This involved over 30 people and months of work. My role was to co-ordinate the different sub-teams and keep everything on track. Sending out the final reports to the client after months of effort by the entire team was probably one of the most satisfying and exciting moments of my career. Knowing that the team has produced something that will impact so many people can be daunting, but the level of care taken with deliverables in WTW can give you confidence and pride in the end product.

What is your proudest achievement since joining WTW?

The project described in the previous question was probably my proudest achievement and earned me a Circle Award from our CEO. However, I personally feel that the best sense of pride comes from how we work as a team and help each other. For me, the sense of “team victory” is always when I feel proudest of being a part of WTW.

What training and development opportunities have you enjoyed as a result of your role at WTW?

I completed the graduate training programme during my first two years at the company which was invaluable. This programme provides the vital base of knowledge which underlies the work that we do. More informally, a huge amount of training and development comes from working on the job day-to-day and, in particular, from working closely with senior colleagues and learning from their experience. Being in such a large company enables me to work with a wide variety of people and therefore learn new things from each of them. I am still learning new things each day.

How would you describe the culture at WTW?

Like the rest of the world, 2020 has been an odd year for us. I think that the collaborative culture at WTW was highlighted during that period. People are so supportive, take time to check on their colleagues and always have time for each other.
Unlike many other companies, to shine here you just need to complete work to a high quality and people will notice and appreciate it. The culture lends itself to this way of working.

What do you like best about working at WTW?

WTW provides so many opportunities and a wide variety of clients and projects to work on. But for me personally, the people are the best part about working here without a doubt. I’ve learnt so much from the people around me and will continue to do so. I can’t remember a day where someone didn’t teach me something, or a day where I didn’t laugh working here. I’ve made lifelong friends at WTW and for that I am very grateful – my graduate year intake still all go away together every year!

Was there anything that surprised you about your role or the company?

For such a large company, there is still a small team feel where everyone knows everyone. We have so many people who are experts in their field, and you will inevitably end up working with many of them at some stage in your career.

What is your hope for your career in the future?

I am looking forward to exploring the various opportunities that are available to me at WTW and hope that in the future I will have a breadth of knowledge and experience in a wide range of work. I hope that in years to come I am still learning and doing new things.

Based on your experience, what advice would you give someone considering employment with WTW?

Do it!

Meet the team: Kingsley Wang

Tue, 17 Sep 2024 11:00:00 +0000

Project Manager

Team Global Health and Group Benefits Implementation team

Segment Human Capital and Benefits

Location Shenzhen, China

Year hired 2017

University/Degree The Chinese University of Hong Kong, Master of Science

Personal interests

Badminton, running, Chinese chess and the NBA.

Can you tell us about the day-to-day responsibilities of your job?

I am currently working as an implementation project manager applying WTW’s benefit technology solutions to customers in the Asia Pacific region. I am working in a very broad area and closely manage the end-to-end project life cycle including interpreting initial client requirements, solution proposal and design, technical implementation and post-launch operation support and so on.

What training and development opportunities have you received in your role?

WTW places great emphasis on employee training, so there are a lot of online training resources and offline training seminars available. In addition, we learn a lot from our colleagues.
The most important thing I have learned is professional excellence. My colleagues value the quality and results of their work very much, which prompted me to continuously improve the quality of my own work.
One of the most influential training sessions I participated in was the WTW China’s Milestone Learning, which provided me with the opportunity to meet and exchange ideas with senior executives face-to-face and helped me understand more about career development opportunities.

What is your proudest achievement since joining WTW?

Before I joined WTW, the application of our benefit technology platform in the China market was very limited. After two years of hard work, we have successfully launched a number of important clients on the platform, and our team has grown.

At the same time, WTW also attaches great importance to encouraging employee innovation. For example, I was fortunate to participate in the Global Horizon Innovation project where I placed in the final top 10. The Global Horizon Innovation project is an all-colleague innovation program designed to generate and test ideas aligned to our company priorities and growth opportunities. All colleagues are encouraged to submit their ideas aligned with one of the chosen themes, and those selected are given the opportunity to prototype and concept test their idea to make a case for further development. Through this project, I experienced the entire process from idea creation to proof of concept, and also had the opportunity to interact with colleagues and leaders from around the world.

How would you describe the culture at WTW?

The company has a great work/life balance, a very collaborative culture and invests in the professional development and personal growth of its employees.

What do you like best about working at WTW?

I like being a part of a working environment where peers and leaders are treated as equals. I also appreciate the ability to have flexible working hours.

Was there anything that surprised you about your role or the company?

I have had many opportunities to work with professional colleagues around the world. In this diverse environment, I’m able to learn from people with different skill sets and from different cultures. The company values teamwork, and our colleagues are very friendly and willing to cooperate. We can communicate and discuss on an equal basis — between peers and leaders.

What is your hope for your career in the future?

I strive to expand the market influence and number of clients on the WTW benefit platform in China. I’m also passionate about innovative technologies and business models in the industry, and I’m always looking for opportunities to work on localized innovation projects.

Based on your experience, what advice would you give someone considering employment with WTW?

WTW is a great place for professional development including excellent training, a collaborative environment, strong advancement potential and a diverse culture. If you are passionate about the consulting industry, this is a very good place for you.

Meet the team: Charlie (Charlotte) Garrod

Tue, 17 Sep 2024 11:00:00 +0000

Wordings Analyst

Team Property & Casualty Wordings practice

Segment Corporate Risk and Broking

Location Ipswich, United Kingdom

Year hired 2011

University/Degree The Open University, Business Management, Social Sciences and IT

Personal skills or interests

I play golf at county level for Suffolk and hold a single-figure handicap. I have 2 young children who make life interesting!

Can you describe your career progression within WTW?

After a variety of previous roles with insurers and brokers, I joined WTW as a client services team leader in Major Accounts (now Manufacturing and Industrial, Services and Utilities) within GB Retail. I then moved into an account executive role, managing my own clients within the Natural Resources Utilities team. When my personal circumstances changed (I had a baby), WTW was really supportive in enabling me to move into my current job where I can bring my industry knowledge and relationships to bear but also work with more flexibility. Recently, I have been promoted to lead the GB Retail Wordings Team and deputise managing the wider P&C Wordings team, both of which are exciting career opportunities within WTW.

Can you tell us about the day-to-day responsibilities of your job?

Our team works on wordings to establish the best insurance cover for clients. I provide technical knowledge and wordings analysis, including property, casualty, motor, personal accident and travel coverage.

What are the key challenges of your role? How have you overcome them?

One of the key challenges is the non-standardized nature of the policy wordings, as each insurer has its own bespoke style. This presents an opportunity to learn something new every day, as well as use the knowledge I’ve gained throughout my career.
What training and development opportunities have you received in your role?

There is a wealth of training and development opportunities available, whether personal (interpersonal communications and confidence building) or technical/IT-based support. I have completed many courses both face-to-face and electronically – including onsite “Lunch and Learn” sessions – and enjoyed the experience.

What’s been one of your most exciting projects to date?

I had an opportunity to work on the Model Office in 2012, in which the processes and roles of the client teams were mapped to help improve operational efficiency.
Also, I was honoured to be nominated and voted in as an Employee Representative (ER) through two consulting projects, and be the chair of the ERs in face-to-face meetings with senior management.

What is your proudest achievement since joining WTW?

I take pride in helping my team develop and watching their careers progress.

How would you describe the culture at WTW?

The culture is changing – for the better. Management is taking a fresh view on everything and making appropriate changes, which is encouraging.

What do you like best about working at WTW?

The people who work here are very knowledgeable and, because of its size and internal network, there’s always someone who is able to help – or can recommend someone who can!
I’m very lucky that as my life outside of work changed, WTW helped me find a position that fits with my home life.

Was there anything that surprised you about your role or the company?

I was pleasantly surprised to learn of the width and breadth of knowledge, and the longevity of service of colleagues.

What is your hope for your career in the future?

I’m very glad I have the opportunity to work at WTW and hope that my career here lasts a long time. I hope to be a go-to person for technical knowledge and be in a position to one day lead the team if the opportunity arises.

Based on your experience, what advice would you give someone considering employment with WTW?

Join WTW! It’s an interesting company with many different roles to consider and opportunities to learn and develop.

Meet the team: Laura Punzón

Tue, 17 Sep 2024 11:00:00 +0000

Team Leader

Team Companies, Transport and International

Segment Claims department

Location Madrid, Spain

Year hired 2015

University/Degree University Rey Juan Carlos, Business Sciences and Business Administration

Personal interests

Walking in the country, passing time with friends and traveling.

Can you describe your career progression within WTW?

I came into the company in 2015 as a claim handler on the Companies, Transport and International team. Two years later I became a team leader.

Can you tell us about the day-to-day responsibilities of your job?

I currently lead a team of seven people handling Company, Cargo, Commercial and International claims. My day-to-day duties consist of running the team, attending to their questions, overseeing the deadlines established for the revision of claims, supporting the team as needed, and addressing client feedback.

What are the key challenges of your role? How have you overcome them?

My biggest challenge has been to assume a managerial role and take on responsibility for the entire department. I continued working on my day-to-day tasks, but with a higher level of responsibility, and I also work to make my team feel supported.

What training and development opportunities have you received in your role?

I received support from my superiors. When one has a strong commitment to the company, development opportunities are possible.

What is your proudest achievement since joining WTW?

I’ve worked in the Business Support Claims department, which handles high-frequency claims with maximum productivity, since its inception. Working together, this team has improved claim handling and created a more efficient process for our clients.

How would you describe the culture at WTW?

The culture is dedicated to serving clients with proven solutions that can be targeted to their needs.

Was there anything that surprised you about your role or the company?

The warm attitude and transparency shown to all colleagues was a nice surprise, as this wasn’t what I had experienced in other multinational companies.

What is your hope for your career in the future?

I would like to continue growing personally and professionally with this great company, and help meet our business and strategy objectives while looking to increase value for our shareholders and clients.

Based on your experience, what advice would you give someone considering employment with WTW?

With hard work and patience, you can meet all the challenges that come your way.

Meet the team: Jasmin Bedi

Tue, 17 Sep 2024 11:00:00 +0000

Associate Director
(former Intern)

Team Retirement

Segment Human Capital and Benefits

Location Reigate, United Kingdom

Experience level Intern

University/Degree St. Stephen’s College, University of Delhi, India, BSc (honors) Mathematics

Why did you pursue an internship with WTW?

Having studied for some actuarial exams at university, I was keen to understand the practical aspect of the theoretical knowledge I was gaining. WTW gave me the opportunity to work for some of the biggest pension schemes in the country, which was a perfect opportunity to learn the essence of the industry.

Can you tell us about your career progression with WTW, starting as an intern?

I started my career as an intern with WTW India a few years ago and now I work as an associate with WTW UK. Having worked as an associate on defined benefit schemes in India, I wanted to get exposure to the pension industry in another country. As one of the largest actuarial companies with a presence in multiple countries, WTW made getting an opportunity to work in another country easier. I applied for a position in the UK, was contacted by HR and after a few in-depth interviews, was made an offer to transfer.
WTW’s Global Mobility team made the transition a smooth one, and I felt supported at every step. It was definitely a big change driven primarily for the purpose of career advancement. Now that I have been in the UK for almost 10 months, I feel the move has helped me grow both professionally and personally.

What were your responsibilities as an intern?

As an intern I was responsible for shadowing consultants in the preparation of valuation reports for clients for accounting purposes. It gave me a good understanding of how pension liabilities impact the ledger for multinational corporations. I also got an opportunity to sharpen my Excel skills by creating a spreadsheet for automating a process.

What training and development opportunities have you enjoyed as a result of the internship?

WTW has an extensive training programme, along with great study support. To succeed an actuary, we need to maintain a balance between work, study and social life. Having a generous study policy made things easier. Also there were frequent social events with the team where I got to interact with senior consultants and actuaries; learning from their experiences was definitely an added benefit.

What were the highlights of your WTW career experience?

At a very early stage in my career, I had an opportunity to work closely with a senior consultant supporting a client that was implementing a government-driven defined contribution pension scheme. It involved managing a project with multiple stakeholders and tight timelines. We started by selecting a third-party administrator, and then had discussions with senior management at the client company to ensure they had the platform required to introduce the new pension scheme to employees.

From having the opportunity to attend client meetings and work with communication experts to prepare content for employee awareness, this experience provided incredible exposure to project management and to the client.

How would you describe the culture at WTW?

The culture is diverse, with something for everyone. One of the best things about my job is the ability to interact with members of the team at all different levels. I love that I get to learn new things from highly experienced actuaries. I also enjoy the sincere appreciation I receive from not only my manager, but from the people I work with directly.

Meet the team: Anshul Garg

Tue, 17 Sep 2024 11:00:00 +0000

Risk analyst
(former Investment, Risk and Reinsurance Graduate)

Team Insurance Consulting and Technology Life Insurance

Segment Investment, Risk and Reinsurance

Location Gurugram, India

Experience level Apprentice

University/Degree University of Delhi, Bachelor in Commerce (honors)

Personal interests

Reading and playing badminton.

Why did you pursue a graduate position with WTW?

As one of the leading and most sought after companies for actuaries, WTW enjoys goodwill in the market. The highly positive reviews of people who work, or have worked, here was the most compelling factor for me in deciding to start my actuarial career here.

Please tell us about your placements within the company so far

I have primarily been involved in life insurance consulting projects, with a bit of exposure in non-life insurance consulting as well. For life insurance consulting, I’ve worked extensively on valuation and regulatory reporting as well as various other aspects of life actuarial work. For non-life insurance consulting, I’ve worked on competitor benchmarking for an overseas insurer.

And your current role?

In my current role as an analyst, my primary responsibility is producing quality work within a defined timeline for various projects. In one year’s time, the scope of my responsibilities has expanded, and now I also get to review the work of my peers.

What was your greatest challenge or learning opportunity in this role?

The main challenge that I face is adhering to deadlines, especially in light of unanticipated events. However, this has taught me how to work under pressure and ensure accurate, high-quality output.

What training and development opportunities have you enjoyed as a result of the graduate program?

The graduate program has been a great stepping stone for my career. As part of my graduate onboarding, I was provided with extensive training sessions and workshops, which helped me build industry knowledge, gain practical insights and learn various software used in the industry.

How would you describe the culture at WTW?

The culture at WTW is unmatched. Everyone works as a team here and is always willing to lend a helping hand. People are hardworking and passionate about what they do, which is conducive to a great work environment. There is also a focus on training and development; everyone has numerous opportunities to learn more and progress in their careers.

What do you like best about working at WTW?

The best thing about working here has got to be the people. The people who work here tend to possess great knowledge and also great humility at the same time. If you need someone’s help, they often take the time to assist you even if they’re loaded with their own work. Everyone loves what they do and is really ambitious, which serves as a source of motivation — especially when you’re just starting out in your career.

What is your hope for your career in the future?

I aspire to become an actuary. I would like to learn and grow, and become a seasoned professional, excelling in my field of interest, which is insurance.

Based on your experience, what advice would you give someone considering employment with WTW?

Research the company well and make sure it’s the right fit for your ambition and career path. If it is, then give it your best shot by preparing well in advance and progressing a bit every day, instead of leaving it all to the last minute.

Meet the team: Alberto Mondelli

Tue, 17 Sep 2024 11:00:00 +0000

Region Leader — Latin America

Team Global Services and Solutions

Segment Human Capital and Benefits

Location Mexico City, Mexico

Year hired 2017

University/Degree La Universidad del Zulia, Venezuela, B.S. Industrial Engineering; Instituto de Estudios Superiores de Administración (IESA), Certificate in Advanced Management

Personal interests

I love listening to music and going to the gym on a daily basis. I have above average dancing skills for Salsa and Merengue music.

Can you tell us about the day-to-day responsibilities of your job?

I am currently responsible for a team of 27 consultants spread across Argentina, Brazil, Mexico and Uruguay that work with multinational companies headquartered in Latin America in their cross-border operations. Our team also assists global client teams in coordinating inbound multi-country projects in Latin America including global benefit management, benefit benchmarking reviews, retirement governance, pension plans accounting consolidation, and mergers and acquisitions. My daily tasks include a combination of client project work, project sales, people management, business planning, dealing with administrative issues, and post-business results and marketing activities such as posting in social media and speaking at client events.

What are the key challenges of your role? How have you overcome them?

A key challenge of my role is the need to coordinate my work with people in different geographic locations and business segments to deliver a consistent service to our clients. One notable project includes collaboration with the Corporate Risk and Broking Latin America team and the Client Management group to develop and execute an offering and sales strategy for Latin multinationals. It’s very gratifying to work cross platforms on this project, which is aimed at positioning WTW as the premier partner for the risk and human capital needs of these companies as they grow and cross borders.

How would you describe the culture at WTW?

The culture at WTW is client-centered, collaborative, inclusive and people-oriented. Additionally, it is performance-driven, positive, fun and ethical. The company is very respectful of its people and clients.

What do you like best about working at WTW?

The best aspect of my job is the talented people I get to work with every day. It’s a very collaborative culture — it’s easy to find help from colleagues when required at a global, regional or local level.

Was there anything that surprised you about your role or the company?

I was surprised by the wealth of research the company undertakes every year on so many different issues that are important to our clients. It’s a clear differentiator and creates knowledge that can be used to understand trends and best practices, and applied to our client work.

What is your hope for your career in the future?

I would like to keep working in roles that allow me to interact with clients — developing relationships and helping them solve their different issues in our areas of expertise. I’d also be interested in leading larger teams within the business and expanding the scope of what I do to other geographies outside Latin America.

Based on your experience, what advice would you give someone considering employment with WTW?

Do it! Having worked at some of the leading global consulting companies, I have found WTW to have the most supportive and collaborative culture. Some of the most talented professionals in the industry are working here.

Meet the team: Suzanne Vaughan

Tue, 17 Sep 2024 11:00:00 +0000

Head of Retirement

Team Retirement

Segment Human Capital and Benefits

Location Edinburgh, Scotland

Year hired 2009

University/ Degree Heriot-Watt University, BSc Actuarial Mathematics and Statistics

Personal skills or interests

Reconnecting with my creative side through music classes, messy play and macaroni pictures — with my one-year-old daughter.

Can you tell us about your history with WTW?

I was hired as a consultant, advising trustees of defined benefit pension schemes and supporting the scheme actuary lead consultant. From there, I became a scheme actuary leading client accounts. I’ve also completed secondment work, in which I worked in-house for a large banking client supporting their internal pension function through a significant period of change in regulations affecting their pension scheme. I then moved my career focus to de-risking pension schemes, i.e., removing pension scheme risk through the purchase of bulk annuities in the insurance market. Today as head of Edinburgh, Retirement, I am responsible for the strategic direction of our team, revenue and growth, and overall team performance.

Can you tell us about the day-to-day responsibilities of your job?

As head of the Edinburgh office, my day-to-day job is varied and unpredictable — which I love. One week I am on the road going around Scotland fronting external events in the local market, promoting our brand and the work and solutions we provide. The next week I can be behind closed doors with key members of my senior team considering business strategy for the year.

What are the key challenges of your role? How have you overcome them?

Time is always in short supply — as it is with most jobs these days. And having my first child, a one-year-old daughter, can put additional pressure on the time I have available to give to my role. But the company has been exceptionally supportive during this time of change for me, and I have been able to reshape various work priorities to ensure I can still achieve the best outcome for the local team.

What training and development opportunities have you enjoyed as a result of your role at WTW?

I was fortunate to be selected for our Emerging Leaders training programme a few years ago. This was a two-year programme that brought together more than 30 colleagues from across Europe. I met some incredibly talented individuals and, importantly, some great friends along the way. I’ve learned to be open to opportunities, such as this one, as you never know where they will take you.
If you remain open to new things, you develop along the way. You need to be brave and sometimes take a less obvious move (maybe sideways) rather than always aiming straight up. Working for an organisation like WTW allows you this flexibility, given the breadth of services we offer. The skills you start with develop along the journey, and the roles you end up taking may differ greatly from your original career path or plans.

What’s been one of your most exciting projects to date?

As part of the Emerging Leaders experience, we were split into smaller project teams and my group was tasked with considering the benefit package of 2025. We were given access to senior leaders and research facilities across our company. This also involved travel across Europe (Madrid, Munich, London), culminating in a proposal to our company’s leadership committee offering ways to help shape where we take our business in the future. It was fantastic to be given the opportunity to add our voice to the future direction of our company and enjoy the freedom to pursue such an ambitious initiative.

What is your proudest achievement since joining WTW?

I’m proud to have been given the flexibility to make a difference in how we drive our team forward locally by becoming head of the Edinburgh office and being entrusted to run a team of 40 colleagues. The role allows me to hire top talent, and then I’m tasked with putting them in the right scenarios to ensure both they — and as a result, we as a team — reach our full potential.

How would you describe the culture at WTW?

The culture is exceptionally collaborative and supportive. I continue to be amazed at the lengths colleagues will go to in supporting each other, putting clients first and getting results.

What do you like best about working at WTW?

Being part of such a large organisation means you have access to the very best ideas to take to your client base. But somehow, we have not lost the friendly feel of a small company, and there is a real sense of team here.

Was there anything that surprised you about your role or the company?

The degree to which the environment is collaborative. Given the size of the company, it continues to surprise me how supported and connected you are to so many people across different fields.

What is your hope for your career in the future?

My hope now is to continue doing a job I genuinely love. I know that working at WTW will continue to challenge and stretch me, and allow me the flexibility to take my career wherever my future skills and interests go. I love working with our clients and our team so whatever it is, it will involve both of these.

Based on your experience, what advice would you give someone considering employment with WTW?

Do it! I’m so glad I did. I was very happy with my previous employer and it took quite a bit for me to convince myself to move — but I’ve never looked back. The breadth of opportunity is unbelievable and, most importantly to me, the culture is fantastic.

Meet the team: Emma White

Wed, 18 Sep 2024 11:00:00 +0000

Junior Account Executive
(former level 4 Insurance Apprentice)

Team Global Marine, International Trade and Logistics

Segment Corporate Risk and Broking

Location London, United Kingdom

Experience level Apprentice

Personal interests

Sharing time with friends.

Why did you pursue an apprentice position with WTW?

I found out about the apprenticeship through a government website. Even though I had already started at university, the experience wasn’t for me; so I left and set out to look for an alternative. I found the apprenticeship to be the career experience I was looking for, one that could advance my skills and qualifications.

What training and development opportunities have you enjoyed while at WTW?

I have learned about insurance through shadowing colleagues, various training courses and my certification exams. Additionally, having never worked in an office before, I learned day-to-day office skills such as how to use company systems and office communications. My responsibilities as an apprentice change frequently as I gain more experience and knowledge. I have progressed to where I am now involved in renewals, processing and servicing clients.

Can you share a highlight of your apprenticeship experience?

The highlights so far have been building relationships with my colleagues/underwriters and gaining knowledge that helped me pass my exams. I also enjoy seeing new apprentices coming into the programme and being able to answer their questions and help them feel comfortable.

What is your hope for your career in the future?

In the future, I would like to gain more responsibility in my role and one day be able to move into a management position.

Based on your experience, what advice would you give someone considering an apprenticeship at WTW?

Having some previous work experience would be an advantage. I would also say to anyone exploring this route: Don’t rule out university too quickly and don’t rule out the apprenticeship too easily. Explore all your options and try to avoid tunnel vision.

Meet the team: Dom Ferrari

Wed, 18 Sep 2024 11:00:00 +0000

Actuarial Apprentice

Team Retirement

Segment Human Capital Benefits

Location Reigate, United Kingdom

Experience level Apprentice

Why did you pursue an apprentice position with WTW?

I knew I wanted a job in the actuarial world, and this programme offered me a path to achieve this without going to university. From my first contact with the job listing, the company came across as professional. The fact that we advise a large number of the Finacial Times Stock Exchange (FTSE) 100 companies really impressed me, and this has been echoed in my experiences so far, as I have been involved with a large number of recognisable clients.
My apprenticeship is based in Reigate, which enables me to continue to live at home and still get work experience and education comparable to the university option.

What was your experience of the application process?

I found the process to be quite smooth with very few surprises. The assessment centre had a relaxed atmosphere, and I was given very constructive feedback following my interview.

And of the apprenticeship itself?

My first year as an apprentice has been all about developing a knowledge base for the work I do day-to-day. I’ve been given responsibility to complete regular tasks and take ownership for the quality of my work. As my apprenticeship progresses, I’ve been given the opportunity to help train new apprentices in some fundamentals of actuarial work, including the use of Excel, as well as provide peer support to three recent graduates. I’ve been able to help them learn how our team works and answer any questions they may have.

What training and development opportunities have you enjoyed while at WTW?

I’ve received great training provided by WTW that has helped me pass two professional exams that are essential to gaining an actuarial qualification.
I’ve also learned that teamwork is the most important part of working within an office — in order to deliver quality work for our clients and also enjoy ourselves in the process.

What can you say you learnt from your fellow apprentices and colleagues and vice versa?

I have learnt that beyond being good at the technical math work, the most important part of my work is the relationships I have built up with my colleagues. By having a tight group of friends, both apprentices and other colleagues, I have been able to enjoy my apprenticeship fully, as well as being encouraged by others to strive in my role.

Can you share a highlight of your apprenticeship experience with WTW?

I’ve appreciated the opportunity to help train new apprentices and go to local careers fairs to promote the WTW apprenticeship programme. I’ve enjoyed meeting college students to discuss their career goals and the possibility of the apprenticeship as an alternative to university.

How did you feel when you came 2nd in the level 4 category of the BPP Apprentice of the Year Awards 2020?

I felt very proud and extremely grateful to those who nominated me. It was actually quite a surprise because I did not know I had been nominated. I think it shows how committed WTW are to ensure their apprentices achieve greatness.

Were you able to experience WTW’s values and culture? If so, tell us about a moment where you were able to live by our values or when you saw a colleague do so?

Two of the values that have impacted me most are Teamwork and Client focus. WTW have fostered an environment where both values constantly feed into each other. I have been part of many teams including a team of apprentices and graduates to complete a high profile project which involved many complicated calculations. Had our team not put in the extra work together we could not have met our deadline, it was a very satisfying and rewarding feeling to collectively complete a difficult task. In terms of client focus, I have been part of a team who have successfully completed projects that generate £100,000s in revenues, and in some cases been able to project manage a team to reach some of these goals.

WTW has an unwavering commitment to inclusion and diversity (I&D). Where you able to participate in our different I&D colleague-led initiatives? If so, which one?

I have been given the opportunity on multiple occasions to help set-up and host a team quiz for over 50 colleagues during lockdown. To enter these quizzes colleagues had to donate to our charity partner, the Alzheimer’s Society, and a local charity, Stripey Stork. Overall, we raised around £5,000! I am very proud to have done this as naturally colleagues were having a tough time due to COVID-19 and by hosting these events I was hopefully able to make a big impact to team moral.

You were part of the Actuarial programme for our Retirement team, is there a specific challenge to this area that you wish to share? How did the apprenticeship programme and your colleagues help you overcome this challenge?

I think that the biggest challenge was that for the first year, the work we were doing was the same difficulty of work as graduates coming out of university. The structure of the apprenticeship programme and our manager were clear in that we were not expected to be at the same level as the graduates, but gave us room to grow and perform at a level above what was expected. This freedom to excel was a perfect environment for myself and I feel that the apprenticeship fostered my growth very well.

What is the next step in your career? How did the apprenticeship programme help you make this decision?

During my apprenticeship, I have been able to go to multiple client meetings and also be the lead on a wide variety of projects. I have been able to use my skills in maths within my career to achieve great results for our clients and for the organisation. By achieving this during my apprenticeship, WTW have recognised this and allowed me to start studying for the actuary exams, with the view to becoming a qualified actuary.

Would you recommend someone to enrol in one of our apprenticeship programmes? Why?

I would say that my apprenticeship has allowed me to make a significant impact within my department within a very short space of time. Following the completion of my apprenticeship, I have been promoted to an actuarial consultant. I am now one year ahead in my career than I would have been if I had entered as a graduate from university, with the bonus of 2 years extra experience. This shows that the apprenticeship, if the person has the right level of commitment, can open the same doors as going to university, and WTW are keen to remove whatever barriers may face apprentices in their career

Based on your experience, what advice would you give someone considering an apprenticeship at WTW?

I would suggest to anyone applying to an apprenticeship at WTW to be proactive; research the company, it will impress the evaluators and make you stand out.

Meet the team: Karan Patel

Wed, 18 Sep 2024 11:00:00 +0000

EXECUTIVE & ADMINISTRATIVE ASSISTANT

Team Sales & Client Management & Virtual Assistants

Segment Corporate

Location Mumbai, India

Years hired 2016, 2018, 2019 – present

Personal interests

Learning new skills, exploring new places and cooking are my passions.

Can you describe your career progression within WTW?

I am very proud of my career journey at WTW. I started off in 2016 with limited knowledge of administrative tools but thanks to my efforts and support from other colleagues, I am now in charge of assisting multiple senior leaders. I’m also very pleased with all the skills that I’ve learned within a short period of time. For example, after receiving training from another team, I quickly learned how to manage various administrative-focused software and internal tools to the point that I’m now responsible for upskilling other colleagues!

Working closely with senior leaders has empowered me to showcase my administrative skills – I’m considered the backbone of our operations for the Sales & Client Management Team. This, combined with the support of my manager, has enabled me to work on different types of projects and pick up additional responsibilities, such as managing post-training reports and feedback for our Sales & Client Management Team.

What is your proudest achievement since joining WTW?

My proudest achievement so far is receiving the ‘Customer Delight Award’ and seeing my manager’s, Jenita Monteiro, feedback about my work which praised my teamwork skills, proactivity and positive spirit.

What do you like best about working at WTW?

There are lot of positive things about working at WTW, but if I had to choose one it would be the recognition we receive for our hard work and efforts. Colleagues and leaders continuously show their appreciation for the work I do. This feels great and motivates me to continue developing my skillset and take on more exciting projects.

How would you describe the culture at WTW?

The company’s culture is supportive and flexible. We have great flexible work policies and benefits that have been highly appreciated during the COVID-19 pandemic and lockdowns around the world. In addition, WTW is constantly putting its people’s wellbeing at the forefront: we have numerous company-led initiatives that focus on our colleagues’ physical and mental health, such as virtual yoga sessions and the ‘Employee Assistance Program for Mental & Emotional Wellbeing’. This program helped me enormously after I developed anxiety about being re-infected with Covid-19 and potentially losing a loved one.

Based on your experience, what advice would you give someone considering applying for a role at WTW?

In my opinion, WTW is the best to company to grow with. Whether that’s learning new skills or tools, understanding how to operate in a complex global company or progressing onto the next role or challenge. I’ve found nothing but supportive leaders and that my hard work is always appreciated.

Meet the team: Benjamin Tessier

Wed, 18 Sep 2024 11:00:00 +0000

Head of Bid Management

TeamBusiness: RFP Management – Great Britain Retail

Segment: Corporate Risk and Broking

Location: London, United Kingdom

Year hired: 2015

University: École Nationale d’Assurances ENAss, Conservatoire National des Arts et Metiers, France, Bachelor’s Degree, Insurance

MSc Management and Leadership, Cranfield School of Management

Personal skills or interests

I speak two languages and make a very good guacamole (according to my wife).

Can you tell us about the day-to-day responsibilities of your job?

I lead a team of Bid Managers who support GB Retail and other Business Units across Willis in responding to Requests for Proposals with the objective of securing new clients and retaining existing ones. In this capacity, I guide and support my team members, who act as project leads and coordinators for our Technical and Account Management teams, with responsibility for ensuring that both our technical and commercial submissions meet client expectations while aligning with our financial goals. My role also encompasses the coordination of qualification assessments, the oversight of reporting, the allocation of resources across all projects requiring our support, and the overall strategic direction of the RFP function.

What are the key challenges of your role? How have you overcome them?

Once we receive a request for proposal (RFP), we have to make sure that delivery of our services proceeds according to what was promised during the initial bidding process. Our key challenges involve getting the right people involved in the proposal, overseeing the RFP under a fast-paced environment so it’s submitted on time and according to the client’s needs.

What’s been one of your most exciting projects to date?

I had the opportunity to manage a major proposal involving multinational support from our offices in Paris, the U.S., and our Natural Resources specialty team in London. This project exemplified WTW’s approach to working as one team to offer the best possible value to a client.

What training and development opportunities have you enjoyed as a result of your role at WTW?

I originally worked as a bid manager in Paris. Being involved in cross-country projects has allowed me to visit other offices and eventually transfer to a different business unit that required relocation to the UK in 2018. I then managed to progress within this team until I took over the management of the team in 2022.

What is your proudest achievement since joining WTW?

I had invested a lot of time and dedication into my role in Paris, so being recommended internally by upper management to transfer to the London office showed me that the company supports my personal goals. Having been promoted to head the team in GB was also a testament that my work paid off and that I am being valued by the business.

How would you describe the culture at WTW?

The culture is very much client-focused, with colleagues eager to differentiate our company from our competitors. I also feel that inclusion and diversity is a true part of the company’s culture, evident on a day-to-day basis.

What do you like best about working at WTW?

I like the level of goodwill shown by all colleagues within the organisation as well as the recognition received for bringing added value to the team and contributing toward the growth of the business.

Was there anything that surprised you about your role or the company?

I was surprised by how close-knit colleagues are considering how large the organisation is, particularly in their ability to work together to achieve mutual goals of growth and success — and the fantastic view from the 15th floor of the WTW Lime Street building in London!

What is your hope for your career in the future?

I hope that the company will continue to place its trust in me and in my ability to lead teams, and provide me with the opportunity to apply my skills across other areas of the business where hard work, client focus and dedication are most valued.

Based on your experience, what advice would you give someone considering employment with WTW?

I would encourage anyone considering a role at WTW, particularly those at the start of their careers, to approach the organisation with an open mind. Even if they are still exploring where they wish to develop, WTW offers a wide range of pathways for individuals who demonstrate commitment, humility and a strong work ethic.

Meet the team: Emily Reading

Wed, 18 Sep 2024 11:00:00 +0000

Client Service and Analytics Manager

Team MarineMar

Segment Corporate Risk and Broking

Location Ipswich, UK (with one day per week in London office)

Year hired 2018

Personal interests

I’m passionate about anything creative. I play a number of musical instruments, enjoy photography and ran a side business as a self-taught chocolatier for a short time.

Can you tell us about your career progression and how it led you to WTW?

I formerly worked for a small field marketing company that was outsourced to conduct retail sales for large technology companies. I worked on various accounts for about six years where I managed client relationships and worked to increase sales for the company, and eventually worked my way up to a client service manager role. Through LinkedIn, I was exploring other roles but had not considered one in insurance until I was contacted by a company recruiter. I learned through a phone interview that my skills were transferable, and I was hired as a client service manager. My current role requires making a lot happen in a short amount of time, but the skills I learned in my previous role – staying organized, creating lists, learning systems and processes – prepared me well.

Can you tell us about the day-to-day responsibilities of your job?

In my role, I provide market insights to insurers who are my clients, as opposed to the policyholders. As client service and analytics manager, the key responsibilities of my role are to ensure that clients receive their reports and are kept updated through meetings, per their contract agreements. This involves building relationships with both colleagues and client teams to ensure processes are in place and followed effectively throughout the quarter.

What are the key challenges of your role? How have you overcome them?

So much of my role depends on building strong working relationships with a large number of colleagues. Being completely new to the company, I’ve spent the last few months meeting and working with as many of these key individuals as I can to ensure that we build a mutually beneficial working relationship.

What training and development opportunities have you received in your role?

I will be completing a training course with the Chartered Insurance Institute, which will allow me to earn certifications helpful to advancement within the company. This training provides an entry-level understanding of the insurance market as a whole in London. From here, I can progress to higher levels of certification, which will open me up to other roles within the company.

How would you describe the culture at WTW?

The culture here is inclusive, supportive and there is a good work ethic.

What do you like best about working at WTW?

The diversity of people and the variety of challenges presented to me are two of my favorite aspects of working at WTW.
Also, there is a much better work/life balance in my current role, since I am not spending the majority of my time on the road, which was required in my previous position in field sales marketing. I’ve learned that I can accomplish a great deal within a reasonable amount of time.

Was there anything that surprised you about your role or the company?

I’ve spent most of my career working for much smaller companies so the breadth of benefits and support available here was more than I’d expected.
Also, my move to WTW meant a change in industry for me. I wasn’t aware of how transferable my skills could be from my previous role and how open the company would be to considering them.

What is your hope for your career in the future?

My definition of success is to be constantly challenging myself, learning in whatever role I have and enjoying my day-to-day work. I remain open-minded as to what opportunities may present themselves or that I will look to create.

Based on your experience, what advice would you give someone considering employment with WTW?

Keep your LinkedIn profile up to date – it’s a powerful resource and representation of yourself, even if your experiences don’t necessarily match a position. I’m very grateful that WTW has remained an open-minded and inclusive company when considering applicants. Don’t think that you shouldn’t apply for a job if you don’t already work in that industry – many people that work in field marketing sales like I did may not realise that their skills are transferrable to other kinds of work. Keep yourself open to the possibilities!

Meet the team: Nuno Arruda

Wed, 18 Sep 2024 11:00:00 +0000

Head of Clients
(dual hatted with Broking and Carrier Management)

Team Client Management

Segment Cross Segment

Location Lisbon, Portugal

Year hired 2003

University/Degree Universidade Lusiada de Lisboa, Degree in Business Management

Personal interests

I have a three-year old daughter, who will be joined by a brother in January! I’ve played rugby for 14 years and love water-related sports. I love good food, and one of my favorite things to do at home is cook.

Can you describe your career progression within WTW?

I joined as an account executive managing large accounts, mainly in the Energy and Industrial sectors. I then moved to New Business Development for a few years and then moved again to be in charge of our Facultative Reinsurance unit in Lisbon from 2011 to 2015. In 2015, I became the sales leader for Portugal and, following the merger of Willis and Towers Watson, was appointed head of clients.

Can you tell us about the day-to-day responsibilities of your job?

I work together with colleagues in all lines of business to identify opportunities and continuously deliver best-in-class service and solutions to our clients. I also oversee our Marketing team locally, and I’m charged with making sure that our relationships with carriers remain close and strong.

What are the key challenges of your role? How have you overcome them?

Sometimes it can be challenging to get everyone on the same page when people come from different business cultures. It takes optimism, resilience, and the ability and conviction to constructively look for common goals and show that our differences can make us stronger.

What training and development opportunities have you received in your role?

WTW has enabled me to progress and evolve in my career, working on different projects within different teams and steadily growing professionally and personally.

What is your proudest achievement since joining WTW?

Immediately following the merger of Willis and Towers Watson, I was proud to work with our leadership on the design and implementation of a plan to find synergies between people and businesses to create a new way of working together. It was very rewarding to engage with our new colleagues, learn about what they do and discover the amazing new world that our combined company is as a whole.

I’m also very proud to be a coach in the company’s incredible internal professional development program, Client Acumen, which is a 12-month learning and development program that facilitates a deeper understanding of the key business issues facing the companies we serve. And I’m proud to have colleagues that I can also call friends.

How would you describe the culture at WTW?

WTW is a very inclusive company, where one can expect to be challenged to strive and excel. A company where our values are not “corporate marketing” but something to uphold and live by. And, especially, a company where commitment is recognized.

What do you like best about working at WTW?

The best part about working at WTW is the fact that I learn something new every day from inspiring leaders, colleagues and clients. This team spirit is the foundation of our success.

Was there anything that surprised you about your role or the company?

When I first joined the company from a local independent broker, I was surprised by the sheer size and, yet, how collaborative the work was. The ambition and teamwork of our colleagues and management is something that still amazes me today!

What is your hope for your career in the future?

My greatest ambition is to see WTW become the market leader in Portugal, in terms of being a provider of choice. I’m already in the best possible position to try and make this happen. The company has always given me the right opportunities at the right time.

Based on your experience, what advice would you give someone considering employment with WTW?

Be open-minded, be generous, be ambitious, and be innovative. There is a world of opportunities in our company — be ready to go for them.

Meet WTW’s 2020 HR Rising Star, Anna Stonelake

Wed, 18 Sep 2024 11:00:00 +0000

Every year WTW recognizes a colleague in the Human Resources (HR) function who has demonstrated exceptional growth potential in HR leadership and is a role model of our values. This recognition is given through the Gail E. McKee Memorial HR Rising Star Award, which was created to honor our colleague Gail E. McKee.

In 2020, the HR Rising Star Award recipient is Talent Advisor for Talent & Rewards, Anna Stonelake. Anna shares her experience on finding out that she had won and her insights on working at WTW.

What was your initial reaction to hearing you were nominated for and won the award?

It was a very surreal moment and one I will never forget! Our Chief Administrative Officer and Head of HR, Anne Bodnar, invited me to an online meeting to share the great news. I wasn’t aware I had been nominated (as this is the process for the HR Rising Star Award) so it took a few minutes to sink in. I felt very overwhelmed, humbled and honored that I had been recognized by my fellow colleagues. Since winning the award I’ve learned from different teams across WTW what a positive and inspiring impact Gail had on the colleagues she worked with, I am so glad her memory and legacy continues to be honored through this yearly award.

What are your interests or hobbies outside of work? Have you developed any new hobbies or interests since the onset of COVID-19?

I have two young children (four and six years-old) so they keep me very busy, but when I am not running around trying to keep them out of mischief, I enjoy renovating our house. It was built in 1903 and it hadn’t been touched for 30-40 years when we bought it six years ago. It has been a labor of love (and stress) ever since, but we are nearly there, just the garden to finish now!

Since the onset of COVID-19, I have a newfound appreciation for the outdoors. My family and I are lucky to live in a village with lots of countryside on our doorstep. My local gym has been shut on and off for most of 2020, and to counter this I now enjoy running three times a week and walking in the local woods at the weekend with the family. It’s surprising how sticks, mud, bikes and puddles can keep children entertained for hours, and fresh air really does help to clear your mind.

How has WTW supported you in unlocking potential in your career and development?

Since I joined WTW just over two years ago, I have been given opportunities to get involved in lots of different projects and initiatives across HR. I feel lucky to have such supportive colleagues to bounce ideas off, discuss challenges with and ask for advice. I have always been encouraged to try and improve the way we add value to the businesses we support and believe having this freedom and encouragement to think creatively has really helped me grow as a professional.

Gail E. McKee impacted the lives of many colleagues. Is there someone who has had an impact on your career, and can you describe how they have influenced your career growth?

It is very difficult to choose one colleague, within our HR function there are lots of strong female leaders based all around the world that inspire me. I have noticed over time that all have very similar leadership values: a strong work ethic, compassion, pragmatism, fairness and a positive energy which is very compelling.

If I had to choose one colleague, it would be our Global Talent Business Leader for Talent & Rewards and member of the WTW Global Inclusion & Diversity council, Suzanne McAndrew. Suzanne is a very inspiring leader and colleague. Her leadership style is open, positive, creative and direct, and through our interactions and partnership she inspires me to be a better version of myself professionally. I am always thankful for her feedback and insight.

I am also a strong believer that your support system outside of work impacts how you perform professionally. To that degree I think my husband has been amazing at supporting me to focus on my career and in helping me balance my personal and family commitments, especially in the past six months.

What do you think it takes to succeed in Human Resources at WTW?

WTW offers fantastic HR career opportunities if you have a positive attitude, strong work ethic, curiosity to learn, confidence and energy to question/challenge the status quo constructively. You also need to be a strong team player; in my experience you will not be successful if you try to do everything yourself, particularly when there are so many HR colleagues with a wealth of experience that you can reach out to for help and advice. The support network within WTW’s HR teams is fantastic, but you need to put the effort in to build your own network and always be willing to help one another out.

Learn more about our different roles and business areas here.

Celebrating Excellence with Actuarial Post Awards Nominations 2024

Mon, 02 Dec 2024 12:00:00 +0000

We are thrilled to announce that WTW has been nominated for Best Employer of the Year at the Actuarial Post Awards 2024, solidifying our reputation as one of the best employers in the UK and many other countries.

Not only is WTW in the running for this coveted title, but two of our exceptional colleagues, Gareth Connolly and Gemma Ellis, have also received individual nominations. Gareth is up for Actuary of the Year, while Gemma is nominated for Pensions Actuary of the Year in the Actuarial Post Awards. Additionally, our cutting-edge RiskAgility Financial Modeller software has been recognized for its transformative impact on financial modeling and governance, securing a nomination in the Software of the Year category.
This year marks another milestone in our journey, underscoring WTW’s strides in creating a thriving actuarial community, including actuarial analysts and those exploring actuarial jobs, while delivering impactful solutions for our clients.

Cast your vote for WTW on the link here.

Check our nominees for the Actuarial Post Awards

Gareth Connolly: A Lifetime of Dedication

Gareth Connolly’s nomination for Actuary of the Year reflects his incredible career spanning over 30 years. Starting as an actuarial graduate at Commercial Union, Gareth joined WTW in 2002 and has since been instrumental in advising trustees and sponsors on pension arrangements.
Here’s what Gareth had to say about his nomination:

"I’m surprised but delighted to have been nominated, so thank you to whoever did it! I’ve always believed in giving back to my fellow actuaries, whether through creating growth opportunities, supporting colleagues, or engaging with the Actuarial Profession. It’s been a rewarding journey, and this recognition is truly humbling."

Gareth’s contributions go beyond client work. He’s a former member and Chair of the Pensions Board and has chaired initiatives such as the Working Party for dynamic discount rates. His expertise and collaborative spirit have earned him this well-deserved nomination.
We are so proud to have Gareth and so many other talents like him, that make WTW not only one of the best employers in UK, but a company that is leader in actuarial vacancies and development opportunities.

Vote for Gareth on the link here.

Gemma Ellis: Passionate About Pensions

Gemma Ellis, nominated for Pensions Actuary of the Year, joined WTW in 2015 and qualified as an actuary in 2019. Starting as an actuarial analyst, Gemma is known for her ability to navigate complex pension challenges, as she provides trustee and corporate advice for schemes of all sizes.

"I’m thrilled to be nominated for this award—thank you! I love the variety of my work, from tackling new regulatory requirements to crafting long-term strategies for my clients. It’s an exciting time to be in pensions, with so much innovation shaping the future."

Gemma’s nomination is a shining example of the opportunities available at WTW, where professionals at all stages of their careers—from students seeking actuarial graduate jobs to actuarial analysts and seasoned actuaries—can thrive. Her dedication to client success and her dynamic approach to problem-solving make her a deserving candidate.

Outside of work, Gemma balances her actuarial expertise with her love for netball, hiking, and baking. Her vibrant personality and dedication to her clients make her a standout nominee in this category.

Vote for Gemma on the link here.

RiskAgility Financial Modeller: Redefining Excellence in Actuarial Software

WTW’s RiskAgility Financial Modeller is a trailblazer in financial modeling and reporting for life and health insurers. Designed to leverage AI-assisted technologies, this software delivers unparalleled accuracy and efficiency.
This nomination for Software of the Year is a testament to the product’s ability to combine innovative algorithms, governance, and automated testing to meet the needs of insurers worldwide.
It also reflects WTW’s dedication to creating innovative solutions that support professionals across all levels, from actuarial analysts to industry veterans, helping them address modern challenges.

By continually evolving our offerings, WTW empowers clients to stay ahead in a competitive market.

Vote for the RiskAgility Financial Modeller on the link here.

Cast Your Vote for WTW and Our Nominees at the 2024 Actuarial Post Awards!

We are proud to share these nominations, but the journey doesn’t end here—we need your support! The Actuarial Post Awards 2024 are determined by votes, and your participation is crucial.

Best Employer of the Year: Recognize WTW’s leadership as one of the best employers in the UK and in the world for actuaries. Vote for WTW to celebrate our work in advancing actuarial careers and creating a culture of excellence.
Actuary of the Year: Show your support for Gareth Connolly and his outstanding contributions.
Pensions Actuary of the Year: Recognize Gemma Ellis for her expertise and passion for pensions.
Software of the Year: Acknowledge RiskAgility Financial Modeller for its transformative impact on actuarial software. Vote Here.

Visit the Actuarial Post Awards page and cast your vote today at the Actuarial Post Awards.

Let’s bring these honors home to WTW!

Discover Life at WTW's Retirement Great Britain (GB) Team

Thu, 06 Mar 2025 12:00:00 +0000

At WTW, the Retirement GB Team plays a crucial role in helping clients navigate the complexities of retirement provision. Our team offers the entire array of actuarial consulting services and solutions, covering both trustee and corporate advice, and our enviable client base means we are at the cutting edge of actuarial advice in GB. But beyond technical expertise, what truly sets us apart is the vibrant culture that fosters growth, collaboration, and a fulfilling work environment.

WTW truly values diversity and ensures that all colleagues feel included and can bring their whole selves to work. A well-established structure of career development support helps colleagues to take control of their own career and find the roles which suit their skills and passions. Client and community roles are advertised on a weekly noticeboard with your future career development only being limited by your ambition.

WTW is fully committed to the DB Retirement market, being at the cutting edge of the latest developments such as Collective Defined Contribution schemes, and also investing in the smaller end of the market with our OneDB combined services offering.

Our market-leading training programmes cover not just the technical aspects of the role and all the support that you might need to qualify as an actuary, but also covers the consulting skills required to lead client relationships. Our award-winning Pathfinder programme which ensures that all colleagues get consulting opportunities, is just one example of this focus on wider development.

Hear directly from our colleagues as they share their experiences, development journeys, and what makes life at WTW uniquely rewarding.

A culture that fosters growth

Joining the Retirement GB Team means stepping into an environment that not only supports professional growth but encourages stepping outside your comfort zone.

“Confidence mostly comes to mind,” says Kiran Mandalia, reflecting on his two years with the team. “I’ve had enormous opportunities to get outside of my comfort zone, learn new skills, and even qualify after taking a break from exams. Recently being promoted to Director is proof of how WTW’s environment allows you to thrive.”

George Rees highlights how his development journey has extended beyond technical skills: “I’ve developed hugely in every area – particularly communication and speaking in front of people. The opportunities to present to senior colleagues, interact with clients, and even go on secondments have helped me learn to cater to different audiences and ensure advice is understood.”

For others, growth has come through diverse and innovative projects. “I’ve been able to get stuck into challenging projects, collaborating with colleagues across the UK and globally” shares Chris Wyche. “These opportunities have been instrumental in my development.”

Flexibility that fits your life

Our hybrid working model ensures that our retirement consultants and other colleagues can balance their professional and personal lives effectively.

“As a mum of two young children, being able to work from home helps me balance work and family responsibilities,” says Alison Fisher. “I still love going into the office to interact with colleagues, often walking away with excellent nuggets of wisdom!”

Sophie Weston adds: “The flexibility has allowed me to work from the London office despite being part of the Birmingham office. This has enabled me to fit work around my life while building connections across different locations.”

For George Rees, flexibility has been a game-changer: “I’ve been able to move closer to family to help raise our child, something I wouldn’t have managed without this model.”

“I’d personally opted for a hybrid working style,” shares Suneet Sidhu. “I value face-to-face interactions and enjoy seeing office attendance improve, but the hybrid model still allows me to work from home when it suits me.”

Memories that last a lifetime

The Retirement GB Team is not just about work; it’s also about creating moments of joy and camaraderie.

For others, team outings and events are a highlight. “The annual Edinburgh Fringe Festival night out is always memorable,” says Charlotte Jack. “Pizza, drinks, and lots of laughs – the night is a fantastic way to unwind.”

Chris Wyche reflects on personal milestones: “It was incredibly rewarding to be promoted to Director. Knowing that my hard work is appreciated means a lot, and the social events with my Manchester colleagues have been great too.”

For Suneet Sidhu, cultural exchange was a standout experience: “Being sent to India to train new consultants was amazing. I embraced a different culture and loved their passion for cricket, which rivals our love for football here!”

Opportunities to make an impact

Our team members have found not just chances to enhance and build on their technical skills, but opportunities to grow as professionals and as leaders.

“Speaking at the Pensions Perspectives event was incredible,” says Alison Fisher. “It was nerve-wracking, but discussing risk-sharing schemes with over 100 industry professionals gave me such a buzz.”

Sophie Weston shares how she explored her passions beyond traditional actuarial skills: “Getting involved in climate-related projects has allowed me to develop skills outside my day-to-day responsibilities.”

Discover Fulfilling Jobs in Retirement with WTW

The Retirement GB Team at WTW is more than just a job—it’s a vibrant community where collaboration, personal growth, and meaningful work come together. Whether you're looking for a fulfilling client-facing or internal role, technical or consulting focus, or something that balances it all, WTW offers a supportive environment designed for success.

Our team thrives on delivering impactful projects, embracing flexible working styles, and creating a workplace where individuality and aspirations are celebrated. We understand that jobs in retirement should not only align with your skills but also bring purpose and joy to your professional life.

If you’re ready to explore the exciting Retirement space where your expertise and unique perspective are valued, WTW is hiring! Join a team that values your contributions and helps you make a difference while enjoying flexibility and balance.

Explore retirement opportunities at WTW here.

What did WTW volunteering look like in Valencia After DANA

Mon, 16 Dec 2024 12:00:00 +0000

Commitment and solidarity were on full display in Valencia, Spain, as nearly 60 volunteers from WTW's Madrid and Valencia offices joined forces in a volunteer effort to assist victims of DANA, the devastating meteorological phenomenon that struck the region in November 2024.

Their mission: to support cleaning and rebuilding efforts in the most affected areas, particularly in the municipality of Catarroja.

How Was WTW's Volunteering in Valencia After DANA?

On November 29, 2024, a team of around 60 volunteers from WTW’s Valencia and Madrid offices traveled to Catarroja, one of the areas most severely impacted by DANA, a Spanish meteorological phenomenon that caused widespread devastation in Valencia, Spain.

This collective effort was a significant step in cleaning and rebuilding the community after the disaster. From the very start of the emergency, WTW committed to rapidly addressing the needs of clients by managing claims and collaborating closely with insurers and the Spanish Consorcio de Compensación de Seguros.

However, we knew that going beyond our professional role and being physically present in the affected areas was crucial to directly support the people who needed it most.

Thanks to the impeccable coordination of our colleagues Elías Forment, and Manuel Palencia, alongside collaboration with the Catarroja municipality and the Military Emergency Unit (UME), essential tasks were organized to help restore normalcy.

These efforts included cleaning streets, homes, commercial spaces, and garages using specialized equipment such as two state-of-the-art Karcher machines, purchased specifically for this purpose and later donated to the municipality.

Beyond the physical efforts, this volunteering initiative was part of a broader solidarity campaign. WTW employees raised funds to support the Red Cross campaign for the victims, and through the Matching Gifts program, WTW will double the donation’s impact.

Being on the ground not only allowed us to help but also to connect deeply with the reality faced by affected communities. Hearing residents' stories and witnessing the damage caused by DANA in Valencia firsthand was a lesson in empathy and humanity that reinforced the importance of collective action.

This effort not only left cleaner streets and restored spaces but also a powerful message: working together, hope can be rebuilt in the face of adversity.

What Is the DANA Phenomenon?

DANA (Depresión Aislada en Niveles Altos) is a meteorological phenomenon characteristic of Spain that occurs when a cold air mass in the upper atmosphere meets warm, humid air near the surface.

This contrast triggers torrential rains that can last for days, causing flooding, river overflows, and severe infrastructure damage.

In Valencia 2024, DANA's heavy rains left flooded streets, damaged homes, hundreds of people affected, and numerous fatalities.

What Do Participants Say About the Volunteer Work After DANA in Valencia?

The experience was transformative not only for those who received help but also for the volunteers themselves. Here are some testimonials from our colleagues:

Carla Otero – A Life-Changing Experience

“This action in Valencia taught me about human kindness. I feel so proud of how quickly my colleagues volunteered, showing the compassionate spirit of our company.

Seeing the consequences of DANA in person is incomparable to watching it on TV. These actions bring us closer to reality, and if it’s within our power, we must help.

I felt so proud to see people genuinely wanting to make a difference.”

Ana Arbelo - A Moment Full of Learning

“It was so challenging! I learned so much in such a short time... I learned to value what I have and find something positive in situations as devastating as what happened in Valencia.

I learned humility, gained resilience, and realized how important it is to help. Sometimes we think our contribution is small, but for those in need, it means the world.

I felt in my own skin how fragile and vulnerable life is. I learned that good people outnumber the bad, and when we unite, we can do amazing things.”

Another volunteer stated: “These actions are essential to appreciating what truly matters: life and people.

Initiatives like WTW’s in Catarroja provide incredible experiences, from teamwork and distinguishing between urgency and importance to valuing clients, colleagues, and partners more.

We take for granted that the conveniences of modern life—electricity, water, internet—will always be available, but when everything disappears, you value what you have so much more, and you stop stressing over insignificant events.”

Learn more about Our Stories on this blog.

Why Do We Value Volunteer Work at WTW?

At WTW, the employee volunteer program is more than just an initiative; it’s a reflection of our corporate values. We firmly believe in the power of teamwork to make a difference in our communities.

The effort in Valencia included not only physical work, like cleaning streets, homes, and businesses, but also significant donations. These actions reaffirm our commitment to people and our sense of social responsibility. Volunteer programs like the one in Valencia, Spain, don’t just rebuild cities—they also rebuild the spirit of those involved.

At WTW, we are incredibly proud of our colleagues and will continue working to build a stronger and more resilient future for our clients and communities.

See more about how WTW strengthens communities via philanthropy.

Thank you very much to all involved:

Ana Donoso, Laura López, Paqui Carruana, Blanca Torrego, Miguel Pérez, Jesús Torralba, Marta Martin, Alejandro Fernández, Kieran Finkbeiner, Ainhoa Fernández-Gancedo, Carolina Carmona, Nicolás Sanz, Iñigo Huarte-Mendicoa, Brenda Szymanowski, Maria Méntrida, Vanina DiCapua, Lucía Furrer, Javier Gardes, Ana Arbelo, María Simeone, Patricia Noeda, María Navarro, María Lasa, Carolina Ventrice, Carmen García, Almudena Benito, Maribel de Pablo, Rafael DeLecea, Carla Otero, Álvaro Taix, Marco Nicassio, Xavier Martínez, Cristina Callejon, Maria Casado, Juliana Burguburu, Elena Gimeno, Pedro León, Ignacio Puyalto, Irene Valero, María Buira, Luis Carrasco, Miguel Scholten, Juan Jose Escriche, Luís Galán, Valentina Sierra, Teri Bejarano, María Barra, Elías Forment, Manuel Palencia, Dioni Checa, Inma Claramunt, David Sancho, Vega Alegre, Tino Pérez, Mireia Villalba, Lucía Montero, Laura García, Silvia González y Elena Marí.

51��߹ۿ� recognized as one of The Philippines' Best Employers for the third year running

Tue, 28 Jan 2025 12:00:00 +0000

We are proud to announce that we have been named one of the best employers in the Philippines in 2025 — marking our third consecutive year receiving this honor.

The Philippines' Best Employers by the Philippine Daily Inquirer and Statista is a prestigious recognition and a clear reflection of WTW’s steadfast commitment to creating a supportive and inclusive workplace where our employees can truly flourish.

Over the past three years, we have consistently prioritized fostering a positive work environment. Our focus on employee well-being, professional development and inclusion and diversity (I&D) has been central to our success. We firmly believe that our employees are our greatest asset, and we’re dedicated to providing them with the resources and opportunities they need to excel.

About The Philippines' Best Employers

The Philippines' Best Employers recognition is a prestigious accolade determined by the Philippine Daily Inquirer and Statista R, a global leader in company and brand assessment.

The survey was sampled from more than 16,000 employees from various industries and sector companies employing more than 250 employees. And just as we did in 2023 and in 2024, this year WTW stands out as one of the top 300 employers in the Philippines.

What does it mean for us to be one of the best employers in the Philippines?

At WTW, being named one of the best employers in the Philippines in 2025 isn’t just about recognition — it’s a reflection of the work culture we’ve built together. This achievement highlights our commitment to creating an environment where our people feel valued, supported, and empowered to thrive.

Here’s what some of our colleagues have to say about what this recognition means to them:

Our Philippine business has grown significantly, from approximately 1,500 employees to now more than 5,000, and we’re excited to continue this momentum. We’re incredibly proud of the diverse and talented people who work with us. Their unwavering hard work, dedication and passion have been crucial in earning this recognition.

As we celebrate this achievement, we want to express our deepest gratitude to our amazing team and all our employees who took part in this survey. We wouldn’t have gotten this award without their hard work and support. Thank you for being a part of our journey. Together, we’ll continue to strive for excellence and make a positive impact in our industry.

Join WTW: one of the best employers in the Philippines

Starting a career at WTW is becoming part of a team where your ideas matter, your contributions are valued, and you have room to grow.

Explore exciting jobs at WTW today and see why we’re considered one of the best.

Empowering work life balance at WTW: our employees’ perspectives

Wed, 05 Feb 2025 12:00:00 +0000

Achieving a healthy work life balance is a priority for many professionals, and at WTW, it’s a core aspect of the company’s culture.

A supportive environment that values flexibility and open communication empowers employees to thrive personally and professionally. Ingrid and Catheleyne share how WTW has helped them balance their lives while fostering growth.

WTW supports Ingrid as a new mother

Ingrid Ang, Divisional Director, Asia Marine Cargo, Corporate Risk & Broking and a new mother, highlights how flexible work options have been instrumental in managing her responsibilities. “Flexible work arrangements allow me to balance work commitments and family duties. The culture of trust ensures I can adjust my schedule to my needs and openly share my requirements without fear of judgment,” she explains.

Setting “blackout periods” in the evenings helps her focus on family, while understanding colleagues and clients reduce stress and support her priorities.

WTW also supports professional growth alongside personal commitments. “After maternity leave, I became a people manager without compromising on flexibility. A supportive team and leadership enabled me to disconnect when needed and focus on my family,” she shares.

Catheleyne enjoys WTW flexible work arrangements

Catheleyne Van Erp, Head of Growth Western Europe, reflects on how WTW’s emphasis on balance has impacted her life. “Work life balance isn’t just a goal; it’s embedded in WTW’s DNA. A team-focused culture, open communication and shared workload help me prioritize my objectives while staying connected,” she says.

Flexible work arrangements, including remote work and smart technology tools, allow her to accommodate family commitments, like taking her children to school. She also limits email checks after work hours and values the respect for personal time during holidays, which enhances her performance.

“WTW’s leadership fosters this balance by prioritizing personal situations over business demands in times of need. This along with regular check-ins on our wellbeing and a culture of empathy create trust and security, ensuring I can excel without compromising my personal life,” she adds.

Both Ingrid and Catheleyne agree that WTW’s culture enables them to balance work and life while growing professionally. With empathy, flexibility, and support at its core, WTW is empowering women to achieve the best of both worlds.

For more perspectives from our colleagues, check out stories of women that feel empowered and supported at WTW.

Join a company where your work life balance matters

Do you want to join a company that values your time and effort, prioritizing a healthy balance between your personal and professional life?

WTW believes that flexibility promotes an inclusive and diverse workforce for all colleagues, and therefore prioritizes flexible working arrangements through different work styles.

At WTW you can work from home, hybrid and in-office. This way we motivate all colleagues to create the best outcomes for clients and for them.

If you want to be part of a company that respects your balance, check our open roles at WTW and apply today!

Growing and building a career: Sarah Mazur’s inspiring journey at 51��߹ۿ�

Tue, 18 Feb 2025 12:00:00 +0000

What does it take to build a thriving career that spans over 15 years at the same company? For Sarah Mazur, Senior Pharmacy Consultant, it’s a mix of curiosity, determination, and an incredible team to lean on.

We sat down with Sarah to hear her story—from her start at WTW as a college senior to becoming a leader in the pharmacy team, breaking barriers, and growing alongside her colleagues.

From Penn State to WTW: A full-circle moment

Sarah’s WTW journey began in 2009 when she interviewed on campus at Penn State. “I signed my letter of intent in October of my senior year, so my final semester was a lot less stressful knowing I had a full-time job waiting for me,” she recalls.

She joined the Health & Benefits (H&B) team, initially working on dental, vision, and health renewals. Her background as a certified pharmacy technician led to a unique path in the Pharmacy team within WTW.

Find out more about Health & Benefits solutions at WTW.

Carving a new path in pharmacy

“When I started, we didn’t even have a pharmacy project manager role—it wasn’t a thing,” Sarah explains. As her team learned about her pharmacy background, she was connected with WTW’s pharmacy practice leader at the time. With the mentorship, Sarah became the pharmacy project manager for the entire East region in the United States.

“It was a small team back then. I handled all the pharmacy project manager work for the East, while there were only two other project managers for the Midwest and West regions. Today, it’s hard to imagine just three people covering that much ground because our team has grown so much!”

“It’s not just about ambition; it’s about having people around you who are willing to teach and help you grow”

A culture of collaboration and support

Sarah credits much of her success to the incredible team she’s been part of over the years.

Leaders like Katie Asch, now the US Consulting Pharmacy Practice Leader, and Heidi Anetsberger-Daniels, Midwest pharmacy region lead, were instrumental in shaping Sarah’s career. “I learned by asking questions. Watching them excel made me think, ‘If they can do it, why can’t I?’”

That spirit of collaboration is still alive today, as Sarah helps onboard new team members and ensures they have the tools to succeed. “Our focus has always been on helping each other grow—and that’s what makes this team so special.”

Breaking perceptions: Redefining what’s possible

One of Sarah’s proudest achievements has been breaking the misconception that only pharmacists can succeed in pharmacy consulting roles. “I was one of the first pharmacy consultants who wasn’t a pharmacist,” she explains.

Over the years, she’s taken on leadership roles, including being the pharmacy practice liaison for the Global Delivery Center (GDC) and serving as an executive sponsor for the Specialty Innovation Hub within the pharmacy practice. “That perception that you have to be a pharmacist to grow in this field? We’ve shattered it,” she says.

The Pharmacy Team today: A thriving community

What started as a small, specialized group has grown into a robust and thriving practice. “When I started, there were just a handful of us. Now, we have more than 100 colleagues dedicated to prescription benefits,” Sarah shares.

This growth is a testament to the team’s impact and the opportunities WTW provides for its people. “We’ve built something incredible together, and it’s exciting to see how far we’ve come.”

WTW Culture: opportunity and growth

After 15 years, what keeps Sarah so committed to WTW? “It’s the opportunity for growth and the people,” she says. “WTW gives you the chance to challenge perceptions, grow your career in unexpected ways, and be part of a team that truly supports you.”

Sarah’s journey is more than a career story—it’s proof of what’s possible when you combine determination, curiosity, and the power of teamwork. For anyone looking to break barriers, Sarah’s advice is simple: “Ask questions, lean on your team, and never stop learning. At WTW, the opportunities are limitless.”

Check jobs open at WTW and join us

Sarah’s journey at WTW is a testament to what’s possible when opportunity meets ambition. From a college senior to a senior leader in pharmacy consulting, her 15-year career showcases the growth, support, and innovation that define WTW.

If you’re looking for a workplace where you can carve your own path, challenge perceptions, and grow alongside a team that values your skills and potential, WTW is the place to do it. Whether you’re starting your career or looking for your next step, explore jobs at WTW today and see how you can shape your future with us.

Supported and Empowered: Women at WTW share their stories

Wed, 26 Feb 2025 12:00:00 +0000

At WTW, we’re proud to create an environment where women feel empowered, supported and valued. We asked two incredible colleagues, Sharae Johnson, Senior Associate Employee Experience and Christina Shemo, Associate Director, Health & Benefits, to share their thoughts on what makes WTW a great place for women to thrive. Here’s what they had to say:

How do you feel supported and empowered as a woman at WTW?

Sharae: “Throughout my time here, I’ve had amazing mentorship and sponsorship from senior female leaders. I’ve also been actively involved in inclusion networks like the Gender Equity Network and the Black Colleague Connection, which are supportive of emerging female leaders.”

Christina: “Mentorship has been invaluable for me. I was paired with a senior female mentor and connected with peers to share experiences. We also have a local group for moms of young children, which has been a great source of support as a working mother.”

How do you view work-life balance at WTW?

Sharae: “WTW gives me the flexibility I need to manage work and personal responsibilities. To me, work-life balance is about being able to succeed in both areas, and WTW makes that possible.”

“Flexibility is key. Working from home eliminates the stress of commuting, so I can focus on my work while being present for my family. Our team’s flexible approach means I can prioritize tasks, stay healthy, and spend quality time with my daughter.” Christina Shemo

What aspects of WTW’s culture make it a great place for women to work?

Christina: “Connections are everything here. I regularly interact with female leaders and see women thriving at all levels. Watching these successes motivates me to continue growing in my own career.”

“WTW’s Work Styles program and its strong emphasis on inclusion create a fantastic environment for women. The WTW Recognition program also allows us to celebrate and appreciate each other’s contributions.” Sharae Johnson

How does WTW support women in achieving their professional goals while maintaining their personal priorities?

Sharae: “The Gender Equity Network provides a safe space for women to connect, network, and support each other. WTW also offers leadership programs that empower all colleagues to advance in their careers.”

Christina: “WTW’s flexibility lets me succeed on my own terms. For example, I can start work early in the morning, spend time with my daughter as she gets ready for school, and then return to work. It’s this balance that allows me to excel both personally and professionally.”

Your Turn: What’s your idea of the perfect workplace? At WTW, we’re building a culture where not only women feel empowered to succeed, but everyone does. These stories from Sharae and Christina are just a glimpse of how we support women and all colleagues every day.

Ready to join us? Explore jobs open at WTW and find your opportunity to transform tomorrows.

Celebrating Black History Month: a conversation with Mike Wallace

Thu, 27 Feb 2025 12:00:00 +0000

Black History Month is a time to reflect, celebrate, and uplift the contributions of Black workers across industries. At WTW, we aim to foster belonging and provide an inclusive space where all colleagues can thrive.

To highlight the experiences of our employees, we sat down with Mike Wallace, Associate Director in Voluntary Benefits Middle Market Placement at WTW North America. Mike joined WTW in October of 2024, bringing 25 years of experience in the insurance industry. His mission is to help clients make informed decisions that positively impact employees' lives.

To discuss his professional journey, what Black Excellence means to him, and the importance of empowering colleagues through teamwork and a strong community, we asked a few questions to Mike.

Check them out and find out why you should join an inclusive workforce like the one we foster at WTW.

What does Black Excellence mean to you, and how do you embody it in your personal and professional life?

To me, Black Excellence means resilience and perseverance - the ability to push through obstacles and achieve success, no matter the challenges. It serves as a reminder that Black professionals can accomplish anything, despite barriers that may exist.

In both my personal and professional life, I set goals and find ways to achieve them. If there’s something I’ve never done before, my initial reaction might be, “I don’t know if I can do this, I’ve never done it before.” But then I research, watch a couple of videos to learn, and give it a try.

Do not be afraid to try it, you will find it may not be as hard as you thought it was.

What do you enjoy doing outside of work?

I enjoy trying new things, spending time with my family, and relaxing. One of my more recent hobbies is trap shooting, which I introduced to my wife and our youngest daughter—they love it!

I also recently took up roller skating, thanks to my wife. I love trying new things, even if it’s just to cross them off my bucket list.

Also, my family and I like to travel and explore new experiences.

Who has inspired you in your career, and how have they influenced your growth?

It’s not just one person - it’s been a combination of people. My wife has always been in my corner, she supports me in everything that I want to do.

Professionally, I’ve been fortunate to have managers and mentors who saw what I have in me and helped push me.

Whatever my career goals were and aspirations, they help guide me, giving me feedback. I always listened, took their advice, and by doing so, it helped me get to where I am today.

What advice would you give to young Black professionals looking to grow in their careers?

There’s a phrase that has been really in the back of my mind as I've traveled this journey of insurance for 25 years: if it was easy, everyone would have it and do it.

I started out as a call center representative, and I escalated different professional challenges and levels. It hasn't been an easy journey, consulting is different, and you will find within the first few years if it is really for you or not. You really have to love people and be passionate about what you do to stay in the industry.

But hard work pays off - never give up on your dreams. You can do whatever you put your mind to. There will be bumps in the road along the way, it will not be easy but stay focused and you will get there.

Another piece of advice? Ask questions. Early in my career, I hesitated to ask for help, thinking I could figure things out on my own. But I quickly realized that asking questions is how you learn and grow, so don’t be afraid to seek guidance, because mentorship and curiosity will take you far.

Do you think your journey inspires other colleagues you've known?

Yes, absolutely! I have spoken with Black colleagues as well as other colleagues in the industry to help them navigate their struggles.

In this journey I've seen a lot of folks come and go. And that's where I try to educate them. I try to mentor them, help them in any way that I know, making sure that they get in here and they know what they're getting into.

How do you feel supported at WTW, both in your role, work-life balance and as part of the company culture?

Even though I’ve only been at WTW for a few months, I feel incredibly supported.

During my interview process, my manager emphasized the importance of work-life balance, saying, “If you need to take your child to the doctor, do it. We're adults here.” That flexibility means a lot, especially in a remote work environment.

Culture has been great, very warm, everyone with open arms has welcomed me in. For African Americans, there are communities that we can join (which are also open to all colleagues), like the Black Colleague Connection, that provide great opportunities to connect, share experiences, and contribute to a culture of diversity and inclusion.

Michael’s journey is a testament to resilience, mentorship, and the power of community. As we celebrate Black History Month, stories like his highlight the importance of fostering inclusion, supporting career growth, and empowering individuals to succeed.

Join WTW and be part of an inclusive workforce

At WTW, we celebrate differences and are committed to building a workplace where everyone can thrive.

If you’re looking for a career that values inclusion, professional growth, and meaningful connections, check jobs open at WTW today and take your next professional step!

Friendship: the defining word for Pedro Almeida’s 25-year journey at WTW

Fri, 21 Mar 2025 12:00:00 +0000

Pedro Almeida, Associate Director of International team, officially joined WTW on January 1, 2000, following a nine-month internship. Pedro has built a career that has taken him across the globe—from Portugal to the United States, Uruguay, Belgium, and back home. Through it all, he has embraced every challenge with humor, resilience, and an unwavering commitment to his colleagues.

Pedro first discovered WTW while studying Applied Mathematics to Actuarial Sciences at Nova University of Lisbon. “Back then, WTW in Portugal was a small company, with about 20 people. It was a close-knit team, and that sense of community made the experience truly special” he recalls. That early camaraderie laid the foundation for his long-term commitment to the company.

Learn more about our Early Career Programs at WTW.

WTW's support in different countries

His career has taken him across multiple countries, providing him with a wealth of experiences. “I spent 9.5 years in the United States, working with the International Team. After that, I moved to Uruguay for 3.5 years with the Retirement Team, and then spent one year in Belgium. Each country brought its own challenges and learning experiences.”

Among those challenges, Pedro highlights dealing with homesickness as one of the toughest. “The biggest challenge was being far from home. However, I always viewed my time abroad as a temporary journey and a learning opportunity. Adapting to different cultures and work environments was also challenging, but it significantly contributed to my personal and professional growth. I learned to be flexible and open-minded, which helped me overcome these obstacles.”

Throughout his international experiences, Pedro always found support at WTW. “The biggest difference at WTW is the people. I’ve always worked with highly competent and humane colleagues. The friendships and support from my teams made all the difference. Even when I was far from home, I felt supported and connected, which helped me adapt and thrive.”

Of course, a career spanning 25 years comes with its fair share of funny moments. “One of the funniest moments was when, just a week after arriving in New York for my first international experience as a junior, I accidentally sent an instant message to the leader of the International team, thinking I was messaging a peer colleague—without knowing he was the leader and having never met or spoken with him—asking where to find a cheap haircut. Later, when we met in Chicago for the annual international team meeting, he joked about it, saying he liked my haircut. It was a light-hearted moment that I'll never forget, just fresh in the USA.”

See stories from other Portuguese colleagues - check Nuno Arruda’s story at our blog.

Why friendship defines Pedro's journey

If he had to define his journey at WTW in one word, Pedro doesn’t hesitate: Friendship. “The connections I’ve made over the years are the most valuable things I take from my journey. These friendships have been the foundation of my experience at WTW, making every challenge worthwhile.”

For those looking to start a career at WTW, Pedro’s advice is simple yet powerful:

“Find something you truly enjoy doing. The secret is to find passion in your work. At WTW, there are many areas to explore. You need to be open to new experiences and actively seek what motivates you.”

Reflecting on his journey, Pedro emphasizes the importance of maintaining WTW’s strong culture.

“WTW has always been an excellent school. The work environment is full of incredible people with vast experience. The biggest challenge now is ensuring that this strong culture remains and that there is more connection between teams so that more talent can grow within the company.”

Join WTW Today

Pedro’s 25-year journey at WTW is a testament to the power of friendship, ambition, and resilience. From an Early Career professional to Associate Director of AGS International, his story shows what’s possible when opportunity meets passion.

If you’re looking for a workplace where you can grow, innovate, and build meaningful connections, WTW is the place to do it. Check out our latest jobs open at WTW and join us today.

Celebrating 21 years of dedication: Chuck Parnow’s remarkable journey at 51��߹ۿ�

Mon, 03 Mar 2025 12:00:00 +0000

Chuck Parnow recently retired after an impressive 40+ years in Benefits and Consulting—21 of which were spent with WTW—his story is one of dedication, growth, and lasting impact. His reflections on his journey provide a powerful reminder of the value of passion, mentorship, and the relationships that shape our careers.

A career built on challenges and connections

Chuck’s journey with WTW began with a clear vision: to bridge operations and client consulting as a retirement actuary. His role expanded into a vast array of projects across several Lines of Business (LOBs) and functions.

Over the course of his 21 years, he traveled to offices in over three dozen cities and eight different countries—a far cry from his humble beginnings in New Jersey, where he never lived more than 25 miles from his childhood home.

Yet, Chuck's growth was not only due to the opportunities at WTW but also the nurturing environment and the support of mentors and people managers throughout his career. These relationships, he says, were essential to his ability to tackle new challenges and grow beyond his initial role.

See more information about the Consulting Business Area at WTW.

The true joy of work: people and personal growth

Chuck is quick to point out that the real satisfaction from his work didn’t come from solving complex puzzles or taking on high-profile projects, although those were certainly fulfilling. Instead, it was always about the people. "I will truly miss being able to work with you all and interacting on a day-to-day basis," he says. The personal connections he formed throughout his career at WTW have left a lasting impression and remain the most rewarding aspect of his time with the company.

For Chuck, the atmosphere at WTW was a great environment for personal growth. He watched as new colleagues embraced opportunities, took on new challenges, and strived to continuously learn. His advice to those still with the company? “The best jobs are the ones where you are always moving, striving, and testing yourself.” He encourages everyone to ensure that those they mentor are equally challenged, so they too can grow and thrive.

Embracing the next chapter

As Chuck steps into his retirement, he leaves behind a legacy of hard work and positive influence. While he’s excited for the next chapter—filled with plans for hiking, vintage car shows, poker tournaments, and more. He looks forward to seeing how WTW continues to evolve in the virtual future, confident that the energy, challenges, and fresh thinking that have always defined the company will continue to drive success.

A legacy of hard work and care

Chuck’s final message is one that resonates deeply:“Be well, work hard (it keeps you young), and take care of yourselves and each other!”
As we bid Chuck farewell, we celebrate his incredible contributions to WTW. His story serves as a reminder that success is not just about achieving personal milestones but about the relationships, growth, and care we give and receive along the way. Thank you, Chuck, for your dedication and all the ways you’ve made WTW a better place.

Start your own journey at WTW

Chuck’s story is a testament to the opportunities for growth, meaningful connections, and lasting impact that a career at WTW can offer. If you're looking for a workplace where you can challenge yourself, develop professionally, and build a fulfilling career, explore our open jobs at WTW today and take the first step toward your own remarkable journey.

5 top hiring trends candidates need to know

Wed, 05 Mar 2025 12:00:00 +0000

The job market continues to evolve, placing candidates at the center of this transformation. Employers are having to continue to adapt to these new expectations and are thinking about how to better leverage technology as well as workplace dynamics in order to attract and retain top talent. Understanding key hiring trends for 2025 is critical to enable candidates to navigate this increasingly competitive environment successfully.

Employees are prioritizing support for health and well-being, opportunities for reskilling, and clear career progression. These shifts reflect a growing emphasis on workplaces that foster personal and professional growth while meeting evolving employee needs. But what are employers looking for that candidates that is important to remember when applying?

Check what hiring trends are shaping the future of work in 2025 and how you can stand out as a candidate.

1. Adaptability and soft skills are in high demand

Recruiters and hiring managers are prioritizing a candidate’s potential to grow over their past achievements. While skills like data analysis or project management can be acquired through training or on the job, qualities like resilience, creativity, and emotional intelligence are much harder to develop—and much more sought after.

How to position yourself to demonstrate these skills:

Showcase your adaptability by sharing examples of how you’ve successfully navigated change or solved unexpected challenges.
Highlight emotional intelligence by explaining how you’ve built relationships, managed conflict, or engaged with diverse teams.

2. AI in Recruitment: optimizing your applications

Artificial intelligence (AI) will continue to transform the hiring process in 2025, from resume screening to predicting candidate success.

According to WTW’s Global Recruiting Lead, Clare Lewis, AI and machine learning are trends that will keep shaping hiring processes:

“There will continue to be a keen desire to explore and leverage AI technologies to enable data-driven decisions regarding candidates.”

What this means for candidates:

Build a strong online presence on platforms like LinkedIn to align with AI-driven search algorithms.
Research the company’s values and how they align with your own.

3. The growing importance of candidate experience

Demonstrating proactivity during the hiring process can set you apart as a strong candidate. Research from the Journal of Vocational Behavior* suggests that proactive individuals not only thrive at work but also experience greater career growth and satisfaction. Showing initiative during the hiring process signals your motivation, adaptability and desire to grow and these are qualities that employers value in the best candidates.

Quick tips for candidates:

Be proactive: a friendly follow-up call or email after submitting your application or attending an interview can help set you apart.
During calls, focus on showing enthusiasm for the role and curiosity about the company.
Ask your recruiter what the typical timelines are for feedback and updates, this will help you manage your own expectations and know when to send a friendly follow up

4. Flexibility in the workplace

For candidates, this means evaluating a company's approach to flexibility. Consider whether its work-life balance, learning and development opportunities, and benefits that align with your career goals.

“Flexibility is key to allow employees to tailor their work environments to meet individual preferences and needs.” – Clare Lewis, Global Recruiting Lead

How to stand out on this hiring trend:

Highlight how you’ve taken ownership of your personal and professional growth in the past.
During interviews, ask about an employer’s approach to flexibility and career development to ensure it aligns with your expectations.

Clare Lewis also emphasizes that transparency and alignment with strong company values will be essential for attracting and retaining talent in 2025:

“Transparency in the hiring process and alignment with strong company values will be key factors for attracting top talent in 2025.”

By focusing on flexibility and personalization, you can better position yourself for success in the evolving workplace.

5. The importance of practical experience

According to the Future of Jobs Report 2025 by the World Economic Forum (WEF), 81% of employers plan to prioritize work experience as a key assessment mechanism from 2025 through 2030. This highlights the growing emphasis on practical, on-the-job learning.

For candidates, this recruitment trend for 2025 underscores the importance of demonstrating practical skills and leveraging work experience.

Highlight your ability to apply knowledge effectively in real-world settings and be prepared for skills tests designed to evaluate your capabilities.
This hiring approach opens doors to a broader range of opportunities, particularly in roles accessible through internships and apprenticeships programs.

Understanding these hiring trends is just the beginning. If you’re seeking a job, to stand out in 2025 you should:

Optimize applications: use job-relevant keywords and tailor resumes for Applicant Tracking Systems (ATS) compatibility.
Invest in growth: pursue courses, certifications, and opportunities to build in-demand skills.
Embrace flexibility: show your readiness to adapt to work requirements and changing business needs.
Be Proactive: follow up professionally after interviews and maintain strong communication with recruiters.

It’s time to pursue a career that moves you at WTW

2025 presents an incredible opportunity for candidates to thrive in a rapidly evolving job market. By staying ahead of hiring trends like continuous learning, and inclusive workplaces, you can position yourself for success in roles that align with your values and career goals.

At WTW, we’re not just adapting to the future of work—we’re shaping it. With a focus on flexibility, innovation, inclusion, WTW careers are designed to help you grow, belong, and make an impact.

Now is the time to take the next step. Explore open jobs at WTW and discover how you can build a career that moves you.

* Proactive personality and career adaptability: The role of thriving at work

Breaking Boundaries: A Leadership Conversation with Kezia Charles and Michelle Acciavatti

Wed, 12 Mar 2025 12:00:00 +0000

In celebration of WTW’s recognition as a Forbes Best Employer for Women in the United States, we sat down with two inspiring women leaders.

Kezia Charles, FSA, EA - Senior Director, Retirement - and Michelle Acciavatti, FSA, EA - Managing Director, Midwest Region Leader - discuss their leadership journeys, breaking boundaries, and empowering other colleagues at WTW.

With 50+ years of combined experience, they share their insights on navigating career challenges, building impactful networks, and the importance of authentic leadership. See what they have to say!

Can you share a bit about your career journey at WTW?

Michelle Acciavatti: I’ve been with WTW for over 30 years, starting in the Retirement Practice before transitioning to client management, market leadership, and eventually regional leadership. Currently, I serve as the Midwest Region Leader and co-leader of the North America I&D Council.

Throughout my journey, I’ve valued WTW’s flexibility and support, allowing me to give my extra focus to my career, family, and personal interests at different times.

WTW gave me the ability to flex my focus across different areas of my life. At any point, I could dedicate additional energy to my career, my family, or my personal interests without feeling penalized.

This flexibility and understanding allowed me to grow both professionally and personally.

Kezia Charles: I’ve been at WTW for over 20 years, in the Retirement Actuarial space with a focus on financial inclusion.

I’ve also co-led the Multicultural Inclusion Network for North America, which has been a pivotal experience in my leadership journey. What has helped me the most is the power of networking and mentorship at WTW.

I realized early on that building a strong network is essential for career growth. It wasn’t just about asking someone to mentor me but working with people who naturally offered guidance and support.

Those organic connections played a huge role in my development as a leader.

How have you navigated challenges in your career, and what role did WTW play in supporting you?

Michelle Acciavatti: One of the biggest challenges I faced was balancing my career with personal responsibilities, particularly when I became a mother. When I transitioned to client management, I found out I was pregnant two months later. I wanted to come back to work part-time, and WTW was incredibly supportive.

WTW accommodated my needs without hesitation. I never felt penalized for wanting flexibility. When my daughter needed heart surgery, I was met with support and encouragement. This culture of understanding and kindness is one of the reasons I’ve been here for 30 years.

Kezia Charles: For me, the challenge was navigating career advancement in a traditional actuarial path. There were many opportunities but not always clarity on how to get to the next level. Mentorship and building a network played a crucial role in overcoming this challenge.

I had people in my network who were willing to read my business cases, give feedback, and guide me through promotions. They helped me understand the strategic moves I needed to make. I also learned the importance of being proactive and asking for what I wanted instead of waiting for opportunities to come to me.

What boundaries have you broken in your leadership journey, and how did you do it?

Kezia Charles: One of the boundaries I had to break was the expectation to always keep working simply because I didn’t have children. There’s often an unspoken assumption that women without kids should always be available, and that’s something I challenged.

I realized that everyone deserves to take time off, regardless of their personal situation. I spoke to my manager and took a month off to focus on me and fulfilling something I always wanted to do – I joined a steelpan orchestra for Carnival. This experience taught me the importance of setting boundaries and advocating for self-care.

Michelle Acciavatti: For me, it was about having the courage to ask for what I wanted. When a leadership role opened that I wanted, the timing was not right for me personally. I was able to express my career ambitions while also being honest about my personal responsibilities.

Leadership understood and allowed me to take on parts of the role so I could continue to grow and still take care of issues with my daughter. When the opportunity came again, I was in a better place with my family, I had developed additional skills, and I was ready. This approach taught me that it’s okay to grow into a role on your own terms.

How do you empower other women at WTW?

Michelle Acciavatti: I focus on helping women make the transition from being doers to being leaders.

Many women feel they need to do it all themselves to prove their worth, but leadership is about guiding and supporting others.

I encourage women to build a ‘personal board of directors’ - a network of trusted advisors who provide honest feedback and support.

I also help them take credit for their work and see they are ready for their next opportunities.

It’s about teaching them to lead without feeling like they have to do everything on their own.

Kezia Charles: I emphasize the importance of authentic leadership.

Many women hesitate to pursue leadership roles because they don’t want to lead the way their predecessors did.

I remind them that they can lead in their own way.

I’ve seen women hold back because they think they need to fit a certain mold to be successful.

I encourage them to embrace their unique leadership style and to lead authentically.

Our company values diversity in leadership, and that means bringing your true self to the role.

What advice would you give to women looking to grow in their careers?

Michelle Acciavatti: You don’t need to have your entire career mapped out. Just add one new skill, one new experience, or one new achievement to your resume each year. Don’t overthink the end game—focus on consistent growth.

Kezia Charles: Build your network and be open to receiving help. I’ve learned that people are willing to support you, but you have to be in a place to receive it. Also, don’t wait for opportunities to come to you—ask for what you want and be proactive about your career journey.

💡See more stories of women empowered through work-life balance at WTW.

Join WTW – An Inclusive Employer That Values Women Leaders

At WTW, we believe in empowering women and all colleagues to lead authentically and grow professionally.

Our commitment to inclusion creates a supportive environment where every woman and every colleague can break boundaries and achieve their full potential.

If you’re looking for a workplace where you can grow, lead, and inspire, explore jobs open at WTW today.

Neurodiversity in the workplace: Unlocking Potential and Fostering Innovation

Wed, 12 Mar 2025 12:00:00 +0000

In today’s evolving workforce, embracing neurodiversity in the workplace is more than just an inclusion initiative—it’s a strategic advantage.

Organizations that recognize the unique talents, perspectives, and problem-solving abilities of neurodivergent colleagues create environments that foster innovation, creativity, and diversity of thought.

But what is neurodiversity in the workplace, and why does it matter? Today, we are exploring what neurodiversity is, how neurodiverse colleagues see the world, and why creating inclusive workplaces benefits both employees and employers.

We’ll also share real-life experiences from neurodivergent professionals at WTW that recognize the importance of an inclusive and supportive culture.

What is neurodiversity?

Neurodiversity refers to the natural variation in brain function, which results in differences in how people think, learn, communicate, and interact with the world.

The term was coined in the late 1990s by Australian sociologist Judy Singer* to challenge the idea that neurodivergent individuals—such as those with Autism Spectrum Disorder (ASD), Attention Deficit Hyperactivity Disorder (ADHD), Dyslexia, Dyspraxia, Dyscalculia, and Tourette Syndrome—should be viewed through a deficit-based lens.

Often referred to as an “invisible disability”, neurodiversity shifts the focus from limitations to strengths, emphasizing that neurodivergent individuals offer valuable contributions to society and the workplace.
Rather than seeing cognitive differences as obstacles, companies can leverage neurodiverse talent as a competitive advantage, driving innovation and diverse approaches to problem-solving.

Neurodiversity in the Workplace: fostering innovation and creativity

Embracing neurodiversity in the workplace is more than just an inclusion initiative - it is a strategic advantage that fosters innovation, creativity, and a diverse approach to problem-solving.

Neurodivergent individuals bring unique skills, such as pattern recognition, memory retention, and alternative thinking approaches, which can help organizations grow and evolve.

Companies that recognize and support neurodivergent employees through awareness, and inclusive hiring practices reach an untapped well of talent, creating a work environment that benefits everyone.

According to WTW’s Global Benefits Attitudes Survey, 71% of neurodivergent employees suffer with mental health issues, while only 25% of neurodiverse employees feel financially secure.

Without flexible work environments and tailored communication strategies, neurodivergent individuals may struggle to reach their full potential.

Fortunately, progressive companies are leading the way in recognizing the exceptional abilities of neurodivergent employees - leveraging their talents in fields such as data analysis, technology, and design thinking.

According to WTW’s Emerging Trends in Health Care Survey, neurodiversity will become a critical part of employers’ people strategies: one in five companies has identified neurodiversity as a key focus for talent acquisition and retention over the next two years.

This reflects a growing awareness of how neurodivergent individuals contribute to the future of work and the importance of fostering an inclusive culture.

How WTW empowers neurodivergent employees

At WTW, Workability is our global inclusion network, dedicated to fostering a workplace that supports disability, well-being, and health-related matters. Our colleagues work together to challenge perceptions, remove barriers, and create opportunities for neurodivergent professionals.

According to Suzie Austen, co-chair of the G.B. Workability inclusion network at WTW, the company provides workplace adjustments that actively support neurodivergent colleagues:

"Some colleagues may be offered an Enablement Assessment. Applicants can request interview adjustments during the recruitment process, and these accommodations can be implemented within our apprenticeships and graduate schemes—such as extra time for exams.”

Suzie also highlights that embracing neurodiversity in the workplace is essential for enhancing diversity of thought:

“As a neurodivergent professional myself, I’ve seen firsthand how non-linear thinking allows for creative approaches that might not emerge through conventional methods. This kind of cognitive diversity is a valuable asset to any organization. Additionally, fostering an inclusive environment opens the door to a wider pool of talent—something especially important at WTW, where people are at the heart of what we do.”

By adopting clear communication strategies, and fostering a culture of understanding and flexibility, companies can create an environment where neurodivergent employees feel valued and empowered.

Real stories: neurodivergent employees at WTW

Adriana Lisboa, Facilities Analyst and a colleague, working at WTW in Brazil for 23 years, reflects on how her neurodivergence positively influences her work at WTW.

"I think many characteristics of ASD (Autism Spectrum Disorder), such as a keen attention to detail, a strong sense of responsibility, deep focus, and an unwavering commitment to values, all contribute to the quality of my work."

Adriana credits her manager’s understanding and respect for her boundaries:

"He knows I struggle with change, that I have difficulty concentrating, and that social interactions and excessive stimuli can be overwhelming for me. He has always done his best to minimize discomfort and create an environment where I can thrive, while also recognizing and making the most of my strengths."

For Suzie Austen, who manages several disabilities, one of the most valuable adaptations at WTW has been remote work:

"Having the flexibility to work remotely allows me to maintain a better work-life balance and manage my energy levels effectively. Another key source of support has been joining the Workability inclusion network, where I connected with colleagues facing similar challenges. This experience has been so impactful that I am now the co-chair of the G.B. Workability network.”

She also highlights the importance of representation in the workplace:

“Sharing your neurodivergence will help you get the best from yourself in the workplace. Sometimes, you need to see others succeeding in similar circumstances to believe you can do it yourself."

Join WTW – an inclusive employer that values difference every day

We believe that diversity of thought drives innovation and success. We are committed to fostering an inclusive workplace where individuals from all backgrounds feel valued, supported, and empowered to thrive.

If you’re looking for a career where your unique talents and perspectives are recognized, explore opportunities with us.
Check jobs open at WTW and be part of a team that champions YOU every day.

*What is NeuroDiversity? – neurodiversityhub.org

Health, Career and Support: Mark Probee's Story at WTW

Mon, 02 Feb 2026 12:00:00 +0000

At WTW, we believe in the power of a supportive and inclusive workplace. Mark Probee’s story is a testament to this belief. Few stories illustrate this better than that of Mark Probee, a former British military professional with 23 years of service who built a second career in our Great Britain Construction segment.

His journey is marked by resilience, determination and the unwavering support of his colleagues. And it reflects exactly what we mean when we say that people matter.

From the military to corporate life

Mark’s career path wasn’t a direct transition from the military to WTW. After leaving the service in 2007, he explored several roles before joining the company more than four and a half years ago.

What immediately impressed him was WTW’s commitment to hiring professionals from diverse backgrounds, especially individuals with military experience, whose discipline, leadership and problem‑solving skills are invaluable in the corporate environment.

“WTW sees real value in military people, which is fantastic. I wasn’t an officer; I was a senior rank in the military. There is so much untapped talent from all levels of the military that could thrive in companies like WTW.”

The power of support in difficult times

In November 2022, Mark underwent major hip replacement surgery on both hips. Through WTW’s private medical cover, he accessed treatment quickly and recovered with full support from his leaders and teammates.

“The support I received from my bosses and colleagues in the construction team was phenomenal. Knowing that I had the backing of my company gave me peace of mind.”

Just a year after his surgery, he challenged himself by competing in the Hyrox fitness event at the Excel Arena in London. Despite the physical demands, he pushed through and even raised sponsorship money toward a military charity.

Facing cancer with strength and community

In May 2024, Mark confronted a new challenge: a prostate cancer diagnosis. Once again, workplace flexibility, health benefits and the encouragement of his team became essential pillars throughout his treatment.

During early 2025, Mark shared that he had begun radiotherapy and hormone therapy. Since then, he has experienced significant progress. A PET scan in September revealed that the radiotherapy successfully cleared nearly all cancerous activity, leaving only a small area in one lymph node still under treatment.

Mark continues with his hormone therapy, including daily medication and scheduled injections, which he expects to complete within the next several months. Although the treatment brings side effects, he remains focused on recovery and optimistic about gradually returning to a more balanced routine.

Throughout this journey, his colleagues have continued to play an essential role.

“My team and leadership have been great and have fully supported me throughout this process, telling me to ‘do what you need to do.’ That support makes all the difference.”

Beyond the physical aspects of treatment, the experience also brought emotional and mental challenges, but knowing he could rely on his team allowed him to focus on his health while staying engaged in his work.

Commitment, contribution and career perspective

Even with the ups and downs of treatment, Mark’s dedication to his role at WTW has never changed. He acknowledges that the medication occasionally affects his memory and focus, but he continues to deliver his best every day.

At this point in his career, he remains committed to contributing meaningfully and using his extensive experience to bring value to the team. He approaches work with gratitude, purpose and a strong sense of responsibility to colleagues and clients.

Reflecting on his journey, Mark says that WTW’s culture of flexibility and care has been instrumental in helping him face one of the most challenging periods of his life.

World Cancer Day: health comes first

Mark leaves a message grounded in his own experience:

Stay active and take care of your health: physical and mental strength can make a significant difference during unexpected challenges.
Use your preventive health checks: early detection saves lives.
Do it not just for yourself, but also for those who rely on you.

“This disease is indiscriminate. Being in good shape helped me fight it, but the most important thing you can do is get your routine checks. Give yourself the best chance.”

A workplace where people matter

Mark’s story reflects WTW’s belief that people are at the heart of everything we do. His resilience, backed by a supportive workplace, demonstrates how understanding, flexibility and care can make a measurable difference in someone’s life.

“For me, it’s about dealing with life’s challenges with a positive mindset. And knowing that I have a company that supports me makes it all the easier. WTW isn’t just a workplace; it’s a place where people matter.”

Do you want to join a company that values you? Apply to the jobs open at WTW today.

The fastest growing jobs in tech at WTW – What you should know

Wed, 02 Apr 2025 11:00:00 +0000

The tech job market is evolving rapidly, driven by AI advancements, data-driven decision-making, and cybersecurity innovations.

As industries continue to adapt to new technologies, jobs in tech are among the fastest-growing jobs globally, offering incredible opportunities for professionals ready to embrace change and innovation.

At WTW, we are at the forefront of this technological evolution, offering exciting career opportunities in some of the fastest-growing jobs in tech.

In this article, we explore seven of the most sought-after jobs in technology at WTW, what they entail, the skills they require and how you can be part of this dynamic sector by joining WTW.

According to Marilyn D’Souza, Senior Analyst Talent Acquisition in WTW India, the fastest growing jobs by 2025 in tech will be related to artificial intelligence and machine learning, data analytics and cybersecurity.

She mentions that, "as technology advances, several fields are experiencing rapid growth in 2025. The increasing global adoption of artificial intelligence and machine learning is driving a surge in demand for skilled AI professionals.

Similarly, with organizations relying on data-driven decision-making, experts in data analytics who can process and interpret complex datasets are highly sought after. Additionally, as cybersecurity threats continue to rise, businesses are prioritizing security by hiring ethical hackers, penetration testers, and cybersecurity professionals to protect their digital assets."

Amelia Dowty, Recruitment Lead at WTW, adds that professionals with expertise in Software as a Service (SaaS) and experience in migrating from desktop to cloud-based infrastructure are in high demand.

“Their expertise enables us to provide scalable, cost-effective solutions and more agile products to our clients."

In fact, the Future of jobs report 2025, by the World Economic Forum, highlights that roles driven by technology and innovation are at the forefront of job market growth.

Big data specialists, task engineers, AI and machine learning specialists, and software and applications developers top the list of in-demand careers.

Other key positions, such as security management specialists, data analysts, and information security analysts, emphasize the importance of data, security, and digital transformation.

These trends signal the need for professionals to upskill and adapt to industries where technological expertise and problem-solving are critical. You can also check other hiring trends for candidates on our blog.

Below, we explore seven of these fast-growing careers in tech, what they entail, and how WTW is embracing this transformation by offering opportunities in these fields.

1. Artificial Intelligence Professionals

What they do:

AI professionals design, implement, and manage artificial intelligence systems. Their work includes machine learning, natural language processing, and predictive analytics to solve complex business challenges.

Why it’s important:

As one of the fastest-growing roles globally, AI analysts and software engineers are critical to unlocking new business opportunities and driving innovation at WTW. We’re leveraging AI to transform industries and improve decision-making processes.

2. Cybersecurity Specialists

What they do:

Security management specialists design and implement strategies to protect organizations against digital threats. They ensure compliance with security regulations and create protocols for data and asset protection.

Why it’s important:

Why it’s important:

As companies continue transitioning to cloud-first strategies, Cloud Engineers are essential for ensuring cost-effective, flexible, and secure infrastructure. They help improve system reliability, business continuity, and support innovation at scale.

Apply to the fastest growing jobs in tech at WTW

The job market is evolving, and the demand for professinals with technology-related skills and experience is higher than ever. If you're looking for jobs in tech, WTW offers exciting career opportunities in AI, cybersecurity, data analytics, and more.

Take the next step in your career. Explore open roles at WTW and be part of the future of tech. Check out our latest Technology jobs at WTW and apply today.

Why join WTW’s Health & Benefits Client Service Northeast Team? Kyle Arbadji responds

Tue, 29 Apr 2025 11:00:00 +0000

If you’re looking for a team that combines deep industry expertise with a collaborative, supportive culture, look no further than WTW’s Health & Benefits Client Service Team (H&B CST) Northeast.

More than just a place to work, this team is where professionals grow their careers, embrace innovation, and solve complex healthcare challenges together.

Kyle Arbadji, a Director on the H&B CST Northeast team based in New York City, is a great example of what’s possible on this team. Over his eight years with WTW, he has advanced from an entry-level analyst to a leadership role, thanks to a supportive culture that fosters career growth and celebrates success.

“I first started as an analyst at WTW, which is our entry-level role. Over the years, I’ve moved through different levels within our consulting practice and every role has taught me something new. All kinds of new challenges and opportunities have allowed me to take on more responsibility and develop as a leader.”

Today, Kyle works with large U.S.-based employers—many with ten of thousands of employees—helping them navigate complex healthcare strategies that align with evolving market needs. His work focuses on plan management, benefits strategy, and delivering innovative, client-centered solutions.

But what truly sets the team apart is its culture of collaboration and energy. When asked to describe his team in one word, Kyle didn’t hesitate:

“Fun. We have a lot of fun working as a team, supporting each other and challenging each other to do our best work in an encouraging and light-hearted environment.”

If you’re seeking a workplace that combines career growth, meaningful work, and a team that lifts each other up, the H&B CST Northeast team at WTW might just be where you belong.

Driving success through team collaboration and innovation

For Kyle, teamwork is essential to success. The H&B CST Northeast team is diverse, talented, and driven, combining deep industry knowledge with creative thinking to meet clients' evolving needs.

“We are really lucky to have very talented people on our team. Our success comes from the depth of our team: everyone brings unique perspectives that help us adapt to rapid changes in the healthcare environment and bring the best ideas to our clients.”

With healthcare constantly evolving, staying on top of market shifts is critical.

“Healthcare today looks very different than it did eight years ago when I started. And I’m sure it’ll be completely different in another eight years. That's why having the best and brightest talent on our team is so important to keeping up with the immense challenges that employers face in healthcare.”

What makes the H&B CST Northeast team unique?

The team’s collaborative environment, focus on relationships, and adaptability to market changes set them apart.

“We are a people business. Relationships are at the heart of what we do, whether with clients, vendor partners, or each other. Combining technical expertise with strong relationships allows us to deliver exceptional work.”

Working in a hybrid model, Kyle values time in the office to build connections:

“I love going to work. Many of my colleagues are my close friends. Being in the office gives us a chance to learn from each other, stay connected and lift each other up.”

What does it take to succeed on this team?

For candidates considering a role on the team, Kyle emphasizes curiosity, communication, and relationship-building as essential skills.

“It’s not just about what you know, but how quickly you can absorb new information and explain complex topics within the maze of U.S. healthcare. Being organized and knowing how to prioritize multiple workstreams is important, but most critical of all is building strong relationships.”

His advice to new joiners:

Be open to learning and absorbing new information.
Ask questions and seek guidance from experienced colleagues.
Observe senior team members to learn how they succeed.

Looking ahead: innovation and growth in Health & Benefits Consulting

Kyle sees an exciting future for the H&B CST Northeast team, focused on specialization and adapting to client needs.

“The future for us is being flexible to pivot quickly as the healthcare landscape inevitably changes. Whether it's looking for new ways to expand and improve family building and fertility benefits, broadening caregiving support for working families, increasing access to high quality mental health benefits, or staying ahead on compliance and legislative developments, our team is ready to lead.”

With colleagues specializing in financial and analytics, clinical management, health equity, and compliance, the team is positioned to deliver comprehensive, innovative solutions.

Why you should join the H&B CST Northeast Team

If you’re looking for a career in health and benefits consulting where you’ll be challenged, supported, and inspired, the H&B CST Northeast team at WTW is the place to be.

We are leading the way in helping organizations navigate complex healthcare landscapes and build better benefits strategies for their employees.

Explore our jobs open at WTW and join a team where you can thrive.

10 essential job interview questions to master

Mon, 21 Apr 2025 11:00:00 +0000

Preparing for a job interview requires more than just rehearsing your resume—it’s about showcasing your problem-solving skills, adaptability, and emotional intelligence while effectively answering top job interview questions.

In today’s competitive job market, candidates must be ready to demonstrate how they can leverage AI tools, make data-driven decisions, and thrive in different workplaces.

“Questions that help identify the candidate’s preferred work setting and understand how company’s workspace can support their productivity and satisfaction, apart from questions around how candidates integrate their personal aspirations with their professional responsibilities can help provide insights into their alignment with company’s mission.” - Indu Raney, Recruitment Lead - WTW India

“In 2025, impactful interview questions will revolve around AI, data-driven decision making, and emotional intelligence. For example, asking candidates how they have used AI tools to improve work efficiency, or how they handle pressure and stress at work, helps us understand not only their technical abilities but also their strategic thinking and emotional resilience. These insights are invaluable for building a workforce that is ready for the future.” – Marilyn D’Souza, Senior Analyst Talent Acquisition - WTW India

Apply today to work at WTW

Mastering these job interview questions and answers can help you feel confident and prepared for your next career opportunity.

By demonstrating adaptability, problem-solving skills, and a strong understanding of workplace dynamics, you’ll position yourself as a top candidate.

Looking for your next career move at WTW? Apply today!

Why WTW stands out: stories of work-life balance and a supportive culture

Wed, 16 Apr 2025 11:00:00 +0000

At WTW, fostering an environment where employees can grow both professionally and personally is at the heart of our culture. Two of our colleagues, Katherine Dimakis from Australia and Inge from Denmark, share their journeys, insights, and experiences on how WTW has supported them in achieving work-life balance, career growth, and personal fulfillment.

Katherine’s story: finding balance through flexibility

"WTW’s flexibility has been instrumental in helping me balance my work and personal commitments," says Katherine Dimakis, who has been with the company for 17 years. As part of the Health and Benefits team in Australia, she manages the client service, claims, and operations team.

With a young daughter at home, Katherine appreciates the ability to adjust her work hours and work remotely when needed. "It allows me to be more present for my family while still focusing on my career. I also have time to maintain a healthy lifestyle with running and yoga, which helps me stay energized and productive."

WTW has played a key role in Katherine’s professional growth as well. "I’ve had access to training programs, mentorship, and business coaching, which have helped me develop in my role while still prioritizing my family," she shares. "Having flexibility in my schedule means I don’t have to choose between career success and being there for my daughter."

Katherine credits WTW’s inclusive culture for creating an environment where all colleagues can truly thrive. "The company actively promotes inclusion through various initiatives. The flexible work arrangements, mentorship opportunities, and leadership support make a real difference in helping colleagues balance their careers and personal lives."

Inge’s story: returning to WTW for its unmatched culture

For Inge, WTW is more than just a workplace — it’s a community she was eager to return to. "After leaving for another opportunity, I realized how much I missed WTW’s culture. My current director reached out to me, and after talking about all the things that made WTW special, I knew I wanted to come back."

As an Associate Director in Health, Wealth & Careers, Denmark, Inge leads client relationships and has worked at WTW for a total of 13 years. She lives in Horsens, Denmark, with her husband, two children, and their dog.

“At WTW, success is measured in a more holistic way — it’s about client retention and service, and how we live out WTW’s values daily," Inge explains. "I missed the structured processes and the culture of excellence that WTW is known for."

Beyond the professional aspects, Inge also missed the strong relationships she built at WTW. "I have incredible colleagues here, and the collaboration and support make a huge difference in my daily work."

"One of the best things about WTW is that opportunities are the same for both men and women," says Inge. "I’ve had great leaders — both male and female, who have supported my development and encouraged me to take on new challenges."

She also highlights the importance of work-life balance at WTW. "Even when my children were younger, I had the flexibility to balance work and family life. My manager has always been supportive of that."

"Coming back to WTW felt like coming home," Inge says. "The values, the culture, the people — it all reaffirmed why this is the right place for me.”

Ready to find your balance? Apply today and join WTW

At WTW, we believe that a thriving career should go hand in hand with personal well-being. If you're looking for a company where flexibility, career growth, and a supportive culture come together, WTW is the right place for you.

Explore our open roles today and take the next step in building a career—and a life—you’ll be proud of.

Inside our Global Finance Analytics Team: a story of growth, collaboration and purpose

Wed, 16 Apr 2025 11:00:00 +0000

Since its launch in 2023 as part of WTW’s Future of Finance initiative, the Global Finance Analytics – Centre of Expertise (GFA CoE) has rapidly evolved into a high-impact, multi-location team delivering strategic value across the business. What started as a 14-member team in Mumbai supporting regional Financial Planning & Analysis activities has now grown into a 50+ strong unit, with extended reach across multiple geographies and a growing presence in Lisbon, reflecting our multi-location strategy and commitment to global collaboration.

This growth is driven not only by scale and service expansion but by a clear mission: to drive efficiency, enable better colleague experiences, and deliver forward-looking analytics that power strategic decision-making.

But what truly makes the GFA CoE special? The people!

“Working in the GFA team at WTW has been a deeply fulfilling experience. What stands out most is the strong, collaborative culture we've built, where passionate individuals contribute meaningfully. It's inspiring to see how each team member adds value, driving success for both clients and the business. The culture here goes beyond results—it’s about creating an environment where everyone can thrive and make a real difference.”

– Shreya Sharma, Manager

The GFA team blends technical excellence with a truly human approach. It’s a place where collaboration is second nature, and where learning and growth are part of daily life.

“I love working where analysis drives real business impact, and the global context keeps things dynamic and enriching, making every day a learning opportunity. In GFA, we are heard, supported, and encouraged to make a real impact.”

– Lisa Cialdini, Associate

In a setting that spans regions and time zones, one thing remains constant: the sense of connection. Whether you're in Mumbai or Lisbon, you're part of a global team with a shared purpose.

“What I value most about working at WTW is the positive and collaborative environment, where authentic relationships between people matter just as much as roles or seniority. I’m proud to be part of the GFA team, an ambitious project that brings together colleagues from across the globe with a shared goal of present and future growth.”
– Nicolò Rizzo, Analyst

And as the team continues to evolve, so do the individuals within it — supported by mentors and leaders, fueled by curiosity, and driven by purpose.

“I appreciate the inclusive and creative culture that defines our team. Our leaders are exemplars of knowledge and provide unwavering support.”
– Apeksha Ukirde, Senior Advisor

With a bold vision, growing expertise, and a truly people-first culture, the GFA CoE is helping shape the future of finance at WTW.

Join our Global Finance Analytics team

At WTW, our Global Finance Analytics team is at the heart of decision-making — transforming data into actionable insights and helping shape the future of our business. If you’re passionate about numbers, strategy, and making an impact on a global scale, there’s a place for you here.

Explore our open roles and take the next step in your career with WTW. Be part of a team where your work truly moves the business — and your career — forward.

Inside the Health & Benefits Client Service Houston Team: A chat with the colleagues

Wed, 07 May 2025 11:00:00 +0000

At WTW, collaboration, innovation, and adaptability define how we work. To explore these themes, we sat down with three members of the Health & Benefits Client Service Team (H&B CST) in Houston—Ron Branch, Jason Mahler, and Sarah Gurrib—to discuss their career journeys, team culture, and what excites them about the future of the industry.

With different backgrounds and years of experience in consulting, benefits strategy, and client management, they shared their insights on professional development, teamwork, and what makes WTW an exciting place to grow a career.

Check more information about the Consulting area at WTW and join us!

Meet the Team: different backgrounds, one common goal

The H&B CST Houston team brings together professionals from varied backgrounds, each contributing unique expertise to help clients navigate the complex world of employee benefits.

Ron Branch – A Director on the Client Service Team with over 30 years of experience in the benefits and consulting industry,
Jason Mahler – A Senior Director with a background in actuarial consulting and client engagement, with experience spanning over 20 years in Houston.
Sarah Gurrib – A Director in Integrated Global Solutions, specializing in global benefits for multinational companies. Originally from Mauritius, she has worked across multiple countries before landing in Houston.

Their combined experience, client-first mindset, and commitment to innovation are what drive success in their roles at WTW.

A dynamic team: no two days are the same

One of the most dynamic aspects of working in client service consulting is that there’s no typical day.

“Every day is different. You might start with one plan, but a client issue can shift your priorities completely. That’s what keeps the work exciting.” – Ron Branch,

The team emphasized how their daily routines vary, often involving strategy development, problem-solving, and cross-functional collaboration. From preparing for client meetings to analyzing data and coordinating with teams across different regions, the work remains fast-paced and engaging.

“One of the things I love is the in-office collaboration. It’s not just about scheduled meetings—it’s those informal conversations that help us learn and grow.” – Jason Mahler

For those in global benefits, the challenge is even more unique.

“On the global side, we work across different time zones, which encourages us to be efficient and proactive.” – Sarah Gurrib

Their commitment to problem-solving and adaptability is what makes them effective in delivering value to clients.

Key skills for success: what the team has learned

When asked about the most valuable skills and experiences that shaped their careers, the team shared insights that are relevant for anyone considering a role in consulting and benefits management.

Embrace new challenges

“Early in my career, I was uncomfortable with public speaking, until I faced the challenge to present at a client event. That experience pushed me out of my comfort zone, and now it’s a skill I rely on every day.” – Jason Mahler

Collaboration is Key

“Delivering great work isn’t just about focusing on your own tasks—it’s about supporting your team. The best consultants understand that success is a team effort.” – Sarah

Build meaningful relationships

“Relationship-building—both internally and externally—is one of the most important skills in this industry. Whether it’s with clients or carrier partners, strong relationships help drive success.” – Ron

For those new to the industry, these insights highlight the importance of adaptability, teamwork, and continuous learning.

What makes the H&B CST Houston Team unique?

One of the defining aspects of the H&B CST team is the strong culture of collaboration, the knowledge-sharing and the adaptation to each client’s needs.

“Unlike rigid teams where roles remain static, here our team members are staffed on client projects based on their strengths and expertise. We staff clients based on the perceptions of their needs.” – Jason

For Sarah, the way leaders acknowledge members strengths makes all the difference:

“Our leaders carefully match each team member’s strengths with the right clients, ensuring not only the best outcomes but also an engaging and fulfilling work environment.” – Sarah

Additionally, team dynamics are built on mutual support and mentorship.

“Being able to turn to colleagues for guidance, whether they’ve been here for years or just a few months, is incredibly valuable. Everyone is incredibly helpful” – Ron Branch

These mentorship and development opportunities create an environment where professionals at all levels feel empowered to grow.

What’s Next? Exciting Trends in the Industry

The future of Health and Benefits consulting is evolving, and the team is excited about new opportunities and industry shifts.

Growth in the mid-market segment

WTW is expanding its focus on mid-sized businesses

“People often see WTW as a firm for large corporations, but there are tremendous opportunities in the mid-market. Our ability to serve clients of all sizes is a key differentiator.” – Ron

Innovation in Pharmacy benefits

WTW is actively developing innovative pharmacy benefit models to better serve employers.

“We’re not just analyzing what exists today—we’re working on pushing the market toward better solutions for the future.” – Jason Mahler

The role of AI and Data in benefits strategy

“Globally, there’s a push to improve data analytics and integrate AI into our decision-making processes. It’s an exciting time for innovation in employee benefits.” – Sarah

With a strong emphasis on technology, data-driven strategies, and customized solutions, WTW is leading the way in shaping the future of benefits consulting.

So, what about joining the Health & Benefits team and taking part in this exciting professional challenge?

Join Health & Benefits team at WTW today

For those considering a career in Health and Benefits consulting, the H&B CST Houston team offers growth opportunities, a collaborative culture, and the chance to work on innovative projects.

“The firm you work for matters. A company that values integrity, collaboration, and client-first thinking will set you up for success in the long run.” – Jason Mahler

Their advice to job seekers?

Network and connect with people at WTW - building relationships is key.
Seek out companies with a strong culture and growth mindset.
Don’t be afraid to step outside your comfort zone - that’s where the best opportunities happen.

The H&B CST Houston team is a great example of how WTW fosters collaboration, professional growth, and innovation.

Whether you're an experienced consultant or exploring a career in employee benefits, WTW provides an environment where you can learn and lead.

Explore jobs open at WTW today and start your journey with us.

Evolving a career with purpose: Jenny Ford’s journey in Communications at 51��߹ۿ�

Fri, 16 May 2025 11:00:00 +0000

At WTW, career growth isn’t just a possibility — it’s a promise. Jenny Ford’s 11-year journey through various teams and roles is a testament to how talent can flourish within our global organization.

Jenny currently serves as an Internal Communication and Change Management Manager, supporting our Global HR team. In their own words, their role is about “managing change and communicating it to colleagues around the world in ways that are meaningful, actionable, and engaging.” Their work is crucial in connecting people and ensuring smoother transitions during times of change.

A career built on variety and learning

Jenny’s journey at WTW began in the Retirement Proposal Management group, where they crafted plans for the retirement business. This early role provided them with broad exposure across the organization and a solid foundation in our work.

Later, they transitioned into a client-facing consulting position within what’s now our Employee Experience business. Working with clients from various industries, Jenny tackled a wide range of Communication and Change Management challenges. “It was like drinking from a fire hose,” they recall. “You learn so much in such a short amount of time.”

This fast-paced experience and the learning it brought prepared them for their current internal role, where they support one client: WTW. “Now, I’m able to dig deeper, build strong relationships, and focus on the needs of our global HR team,” they say. “I truly feel like an extension of the team.”

The year of discomfort — and growth

One of the most transformative periods in Jenny’s career was what they call their “year of discomfort.” “I said yes to everything that made me uncomfortable,” they share. Whether leading unfamiliar projects or pushing themself outside their comfort zone, Jenny embraced doubt — and the result was exponential growth. “It’s the year I learned the most, not just about communications, but about myself.”

This mindset has stayed with them, helping them continually evolve their approach and confidence as both a communicator and a colleague.

A culture that supports flexibility and balance

Jenny’s long tenure at WTW is deeply rooted in our culture of flexibility and trust. Working remotely for many years, they’ve found ways to integrate work and wellbeing sustainably. “I walk my dog—a lot,” they laugh. “Sometimes I take calls while walking, sometimes I just step out to clear my head. It’s a small ritual, but it makes a big difference.”

They add, “I work hard and get things done, but I also take advantage of the flexibility WTW offers. If I need a break, I take it. That balance is key, especially during high-pressure times.”

Check why WTW stands out for other colleagues that value work-life balance.

Beyond the desk

Outside of work, Jenny leads a rich and joy-filled life that keeps them grounded and connected. They’re an avid moviegoer, often watching films — great or terrible — with close friends. “Bad movies are sometimes better than good ones,” they share.

They also find comfort in crossword puzzles—“It’s kind of ridiculous how many I do”—and they’re a coffee lover who never turns down a good coffee shop visit.

Jenny also cherishes their time with their son, and their shared love for the outdoors has inspired a new project: building a home garden. “This is the first year I’m setting up raised beds. My son’s favorite food is cucumbers, so I’m growing them just for him,” they say with a smile.

With house projects, gardening, parenting and a fulfilling role at WTW, Jenny’s life reflects the balance they’ve crafted — one built on learning, community, flexibility, and purpose.

Grow your career with purpose at WTW

At WTW, we believe in empowering our colleagues to build careers full of growth, flexibility, and impact — just like Jenny has.

Ready to find your next opportunity? Explore our open roles and discover where a career at WTW can take you.

5 reasons to join WTW in Lisbon as a German or French speaker

Tue, 06 May 2025 11:00:00 +0000

At WTW’s Lisbon Regional Delivery Hub, over 500 skilled professionals representing more than 40 nationalities come together to deliver exceptional service to clients across Europe. For French and German speakers, this vibrant, multicultural workplace offers a unique opportunity to build a meaningful, international career—while using your language skills to make a real difference.

Among the more than ten areas covered, two of our key teams—Corporate Risk and Broking (CRB) and Enterprise Technology—play a vital role in providing seamless client service and operational excellence.

In this article, leaders from these teams share their perspectives on what makes WTW in Lisbon a great place for German and French speakers to thrive.

1. A multicultural environment where German and French speakers can thrive

At WTW, working across cultures isn’t the exception—it’s the everyday experience. Our Lisbon Hub brings together colleagues from around the world, creating a collaborative, inclusive atmosphere where diverse perspectives are celebrated.

For French and German speakers, this means more than just using your language skills—it means becoming part of a global community where your cultural insight and communication abilities are highly valued, both in client relationships and within the team.

2. Accelerate Your Growth in CRB and Enterprise Technology

Whether you’re joining as an early career professional or bringing experience in tech or risk advisory, WTW offers a range of clear and structured growth paths. In our Lisbon Regional Delivery Hub, most opportunities for German and French speakers are currently within the CRB and Enterprise Technology teams, but there are many more areas you can explore.

What do the CRB teams at WTW do?

The Corporate Risk and Broking (CRB) team provides expert advisory and insurance broking services to businesses of all sizes. Known for delivering tailored placement and analytics strategies, CRB helps clients achieve better outcomes through a combination of technical expertise and human-centered service.

“In the CRB France team at WTW, our mission is to add value to our internal clients through efficient and rigorous administrative support. We act as strategic partners, contributing to the efficiency and fluidity of internal processes.”

Maria Mateus Reis, Service Leader, CRB France

Key strengths of the CRB team include:

A clearly structured client service approachSeamless digital experiences
Expertise in managing claims with care and precisionConsistent and proactive day-to-day service
Technical expertise with clear, jargon-free communication
A team-first mindset: “When you get one of us, you get all of us”

“We look for team players who are responsible, take ownership, are respectful and proactive, and who bring a development mindset.”

Mandy Tomé, Service Leader, CRB Germany

What does the Enterprise Technology team at WTW do?

The Enterprise Technology team keeps WTW’s systems running smoothly and securely. From cybersecurity and cloud infrastructure to technical support and system enhancements, this team powers our global operations.

“WTW offers a dynamic and supportive work environment where employees can thrive. Here, you’ll collaborate with talented colleagues, work on innovative projects, and enjoy a competitive total rewards package. The company invests in your development, with continuous learning and real growth opportunities. Above all, WTW values inclusion and integrity, creating a culture where everyone can succeed and make a meaningful impact.”

Luís Silva, Enterprise Technology Lead

3. Meaningful work that supports clients across Europe

As a French or German speaker, your language fluency is more than a skill—it’s a connection. You'll help support key clients across France, Germany, and the broader DACH region, contributing to solutions that matter on to the business success on a European scale.

4. A culture of innovation, learning, and support

WTW’s Lisbon Regional Delivery Hub isn’t just a workplace—it’s a place to learn and grow. You’ll collaborate with forward-thinking professionals, work on innovative projects, and benefit from mentorship and continuous development. From internal mobility to upskilling programs, German and French speakers will find the resources and encouragement needed to grow.

You’ll be empowered to shape your career and make a lasting impact

5. Your language skills set you apart

Our teams supporting French and German-speaking markets are actively growing, and your language fluency will set you apart. At WTW, we don’t just appreciate your skills and multilingual abilities but also helps you build a rewarding career where you can truly make an impact.

Ready to Make Your Next Move?Are you fluent in German or French and ready to join an inclusive team, work with clients across Europe, and grow your career?

Explore current opportunities at WTW’s Lisbon Regional Delivery Hub and discover how your voice, your experience, and your career can grow with us.

Holly’s evolving role in Digital Marketing at WTW

Fri, 16 May 2025 11:00:00 +0000

When Holly Wilkinson joined WTW nearly three years ago, she stepped into a role that was anything but static. Based in London, Holly works as a Digital Marketing Coordinator, supporting a wide range of platforms and projects across the digital marketing team. Her journey at WTW is a testament to the company’s commitment to fostering growth and flexibility.

Shaping her role

Holly’s role began with a broad mandate: to provide support wherever it was needed. “I came on board to help with various projects where there was a need for extra support,” Holly explains. “At the beginning, I worked closely with the different platforms, in email marketing and social media, to understand how everything worked and support the marketing community.”

Initially, her focus was on getting to grips with email and social media platforms. However, as the team evolved, so did Holly’s duties. During a team reorganization, she took on more social media duties, while still contributing to email marketing, a critical channel for WTW. “Email is a massive channel for us, and at the time, I helped out there too,” she says. Her knowledge of email and Customer Relationship Management (CRM) systems was especially helpful when new projects were introduced.

Most recently, Holly has shifted her focus to the web, “It’s really great because I’m not stuck doing one thing every day. I go where there’s a project or a need. I’ve learned a lot across platforms without being siloed,” she shares.

Flexibility and growth

One of the aspects Holly values most about her role at WTW is the flexibility and the opportunity for growth. “If I see there’s a need in a certain area and I’m interested, I am able to put my hand up to be involved,” she says. When she was sharing duties with a colleague in a similar role, they were able to tailor their work based on their interests. “My colleague preferred social media, and I preferred the more technical web stuff, so we split things that way. It’s great that you can move in the direction of your strengths.”
Holly emphasizes the benefits of working in a large organization like WTW. “There are so many opportunities. Especially in digital marketing, you can shape how you want your job to be.”

From banking to digital marketing

The path to digital marketing wasn’t a straight line. She originally studied Business and Finance at university, with dreams of a career in banking. “I always thought I’d be a banker or work in finance,” she says. However, after an internship at a bank, she realized it wasn’t the right fit.
During her university years, Holly joined a startup to help with social media. “COVID hit, so I was doing that from home while finishing my degree. Because it was a small company, I got to expand into a broader marketing work.” After graduating, she applied for a range of roles, but nothing felt quite right until she came across WTW. “The company wasn’t in an industry that I initially imagined working in, but the job involved marketing, financial services, and different digital platforms. It felt like the right match.”

Life outside of work

Outside of her professional life, Holly is passionate about living an active lifestyle. She loves training at the gym, running with her dog and finding new ways to be active.
She also enjoys horseback riding, a hobby she’s been pursuing since she was young. “It’s a fantastic way to unplug from the digital world and spend time outdoors. It’s a great balance to my work life.”

Advice for others

For those starting out in a similar career, Holly’s advice is straightforward: “You don’t need to know exactly where you want your career to go to begin with. There’s space to try different things and figure them out. I didn’t know what my niche was at first, but by getting involved in different projects, I found what I enjoy most.”

Looking ahead

Three years into her journey at WTW, Holly reflects on how much she has learned and the freedom she has had to shape her role around her strengths. “I’ve had the freedom to explore different areas and follow what I enjoy — that’s what I’ve really loved about being at WTW.”
Holly’s story is a reminder that career paths can be fluid and that the right environment can help you discover and pursue your passions.

Grow your career in Digital Marketing at WTW

If you’re looking for a place where your skills can grow and your curiosity is welcomed, WTW is a great place to start — or continue — your digital marketing journey. As Holly’s story shows, there’s space to explore, specialize, and shape a role that aligns with your strengths and goals.

Whether you’re passionate about web platforms, social media, CRM, or campaign strategy, WTW offers a supportive, collaborative environment where flexibility and innovation thrive. Explore our open roles today and take your next step toward a fulfilling career in digital marketing.

Celebrating 45 Years of Dedication: Simone’s Remarkable Journeys at 51��߹ۿ�

Mon, 19 May 2025 11:00:00 +0000

Reaching a 45-year work anniversary is no small feat, it’s a rare and admirable milestone that speaks volumes about loyalty, passion, and a deep connection to the people and purpose of a workplace. This year marks 45 years for Simone Schouten at WTW. Her story reflects dedication, growth, and the kind of loyalty that doesn’t just shape a career — it shapes a company. Read about her heartfelt journey.

A Lifelong Passion for People, Purpose

How It All Began

At 17, fresh out of school, I was asked by my mother, who worked for Willis from 1978 to 1991, if I would like to join the Marine team at WTW. I was excited and joined as a junior supporter, helping brokers issue policies, book premiums, and send documents to clients.

Early Days

From day one, my job became my hobby. Working with the Marine Brokers team has been a joy, and we often laugh together, especially when we're all in the office. The team's camaraderie and the fast-paced nature of work kept me engaged and motivated.

Present Role

I am very happy to serve clients as quickly as possible. The Marine team continues to be a source of joy and camaraderie. I take pride in ensuring our clients receive the best service and support.

Proud Moments

Winning famous new clients has been a highlight, and I am proud to share these moments with family and friends. The Marine team's achievements and the compliments from clients for our fast service are also sources of pride. It's rewarding to see the impact we have on our clients' businesses.

Unforgettable People

I will never forget the Marine team in all its forms. Their support and the positive atmosphere they create have been invaluable. Each team member has contributed to my growth and happiness at WTW.

Why Stay

The clients, Marine colleagues, and the warm atmosphere of WTW, sets it apart and have made it a wonderful place to work. These elements have kept me motivated and happy for 45 years! WTW feels like a second home, and I am grateful for the family-like environment and the trust placed in me to serve our clients.

Simone's story is a testament to the enduring value of WTW. Her dedication, the opportunities given, and the relationships built over the years show why WTW is more than just a workplace — it's a community. We are grateful for her contributions and look forward to many more years of success and growth together.

Women empowerment quotes from our leaders to inspire you

Thu, 15 May 2025 11:00:00 +0000

At WTW, we are committed to creating an inclusive environment where all colleagues can thrive, grow, and be supported throughout their careers. We believe in the power of connection, flexibility, and purpose — and we know that empowered colleagues empower others.

In honor of this belief, we asked leaders across different regions and business areas to share their thoughts on empowerment. Their words offer powerful reminders of how we can lift each other up — with guidance, support, and trust.

Here are a few empowering quotes from WTW leaders:

For Nora O’Donovan, small daily habits can help build lasting confidence.

“Everyone has moments of self-doubt, but that doesn’t take away your strengths, your contributions, or your value. Keep a daily or weekly list of tasks and accomplishments — it’s a simple way to retrain your brain to focus on what you’ve achieved rather than what you haven’t.”

Nora O’Donovan, Director, Work & Rewards

Catarina Afonso believes that continuous learning and recognition are key to helping others succeed.

“Offer consistent training, celebrate achievements, and support colleagues beyond their professional lives. Helping others find balance is a powerful way to foster success.”

Catarina Afonso, Business Support Team Supervisor, Client Operations

For Yadida Gómez, empowerment is rooted in sharing and encouragement.

“Share your knowledge, celebrate progress, and encourage your colleagues to take initiative. Empowerment comes from knowing someone believes in your ability to lead.”

Yadida Gómez, B2C Latin America Bill to Cash Lead

Dinh Bao Ngoc finds strength in sisterhood and shared support.

“I find great joy in fostering strong relationships with my colleagues, often feeling like a 'sister' to them. By sharing experiences, offering encouragement, and having each other’s back, we create a foundation of trust that empowers women to lead, thrive, and drive meaningful change.”

Dinh Bao Ngoc, Associate Director – Health & Benefits – Vietnam

Michelle Acciavatti reminds us that growth doesn’t need a roadmap.

“You don’t need to have your entire career mapped out. Just add one new skill, one new experience, or one new achievement to your resume each year. Don’t overthink the end game—focus on consistent growth.”

Michelle Acciavatti FSA EA, Managing Director, Midwest Region Leader

Brigitte Gladchenko highlights the value of community and connection at work.

“At WTW, connections matter — from the amazing and talented people we work with to the endless opportunities for growth. With strong relationships and inclusive environments, we deliver innovative solutions together. It’s a place where your career can truly thrive.”

Brigitte Gladchenko, SHRM-CP, PHR – Director, Employee Experience

Kezia Charles encourages proactivity and openness to support.

“Build your network and be open to receiving help. People are willing to support you — but you have to be in a place to receive it. Don’t wait for opportunities to come to you. Ask for what you want and be proactive about your career journey.”

Kezia Charles FSA EA, Senior Director, Retirement

Check our leadership conversation with Kezia Charles and Michelle Acciavatti.

Check our leadership conversation with Kezia Charles and Michelle Acciavatti.

Apply today and grow your career at WTW

At WTW, we create space for every colleague to thrive — through meaningful work, a strong support network, and a culture that values work-life balance.

Join a company where your voice is heard, your contributions are celebrated, and your growth is part of our shared success. Explore our current opportunities and discover how you can shape your future at WTW.

How Javier Mariles turned passion into purpose

Tue, 13 May 2025 11:00:00 +0000

From radio studios to the heart of internal communications, Javier Mariles’ career journey is all about versatility, connection, and balance.

Based in Mexico City, Javier is a Communications Specialist at the Latin America Regional Delivery Hub — and someone whose voice and vision have left a mark far beyond the page.

A career shaped by curiosity and creativity

Javier’s path into communications began in the media. “I started in radio, co-producing a national program in Mexico”, he shares.

That experience laid the foundation for his love of storytelling, but he quickly realized he wanted something more stable and strategic. “That’s what drew me to corporate communications — the chance to support internal teams, understand business needs, and create meaningful content that helps people stay informed and engaged”.

From managing internal communications to leading communication strategies at global companies, Javier developed a well-rounded career around public relations, advertising, marketing, corporate communications, and media.

In 2023, when he came across a role at WTW, he knew it was the right thing to do.

Why join WTW?

“I heard great things about WTW, so I immediately felt that this was a company where people matter”, Javier recalls.

That feeling only deepened during his first weeks at WTW — especially when he helped coordinate a visit from CEO Carl Hess and other global leaders.

“Meeting senior leaders like Carl, Pamela Thompson-Hall, Paul Holloway, Héctor Martínez, and Pedro Rodríguez in my first month on the job was incredible. They were so accessible and open — they treated me like I’d been part of the team for years”, he says.

A culture built on connection

What makes WTW different, according to Javier, is the people. “Everyone is respectful, inclusive, and truly collaborative. You can ask anyone for help, and if they don’t know the answer, they’ll point you in the right direction. That openness makes a huge difference”.

This culture of support is especially meaningful in his role, where building relationships across departments is essential. “In communications, knowing people is key. And here, people are incredibly approachable and willing to participate in our campaigns and initiatives.”

Working closely with many colleagues in the Communications teams, Javier has proven himself to be a great team player and an exceptional person.

Finding balance outside the screen

Outside of work, Javier finds joy and energy through physical activity and spending time with family. “I’ve always been passionate about sports — I grew up playing football and recently got back into taekwondo”, he says.

Thanks to WTW’s flexible work style, he’s been able to reconnect with these hobbies. “It gives me energy and keeps me balanced.”

He also organizes football games with colleagues from other departments — another way he stays connected while promoting wellness. And when he’s not on the pitch, you’ll probably find him at the movies or building a puzzle while listening to music.

“These small rituals help me recharge, and I discovered how much I enjoy them during one of the most challenging times — the pandemic,” he says.

See why WTW stands out when it comes to work-life balance — through the inspiring stories of our colleagues around the world.

Advice for future communicators

For those considering a career at WTW — especially in communications — Javier says: “You’ll find an incredibly warm environment here. People are willing to help, they’re open to your ideas, and you’ll have a chance to collaborate across different teams and functions. If you enjoy connecting with others and telling stories, this is the place to be.”

Apply today and join us

We value people who bring their whole selves to work — and who see communication not just as a job, but as a way to build trust and community.

If you're looking for a company that celebrates who you are and empowers your career growth, explore our open roles today.

Where career meets care: Dianne Lopes’ inspiring WTW journey

Tue, 13 May 2025 11:00:00 +0000

Personal and professional growth often go hand in hand — something Senior Talent Sourcing & Market Intelligence Specialist Dianne Lopes understands deeply. Her journey at WTW is a powerful story of resilience, purpose, and how the right company culture can empower people to thrive.

A passion for people: how it all started

Dianne’s path into recruitment wasn’t planned — it was inspired by a deep passion for people and their stories.

"My journey into recruitment didn’t begin with a roadmap, it began with a feeling. I’ve always been passionate about people: their stories, their potential, and how the right opportunity can change the trajectory of someone’s life," Dianne shares.

Over the years, Dianne built a solid career in talent acquisition, with experiences at industry-leading organizations, where she developed end-to-end recruiting expertise. Throughout her career, she stayed focused on what matters most to her: connecting candidates with purpose and helping them grow.

"What drew me into recruitment was the human element — the spark that ignites when a candidate and a hiring leader connect over a shared opportunity."

Today, at WTW, Dianne continues to bring that passion to life on a global scale.

What makes WTW different

When Dianne unexpectedly had to step into the role of full-time caregiver for her mother — while also raising her daughter — it was WTW’s flexible and collaborative culture that made all the difference.

“WTW didn’t just support me — they empowered me,” she says. “I could be fully present for my family without stepping back from my career. That’s something I’ll never forget.”

After working at several globally recognized organizations, Dianne highlights what sets WTW apart:

“WTW lives its values. It's not just about slogans - it's about action. The culture here is grounded in trust, inclusion, innovation, and most importantly, care. "

Staying inspired: community and continuous learning

In her role as Senior Talent Sourcing & Market Intelligence Specialist, Dianne sources top talent across different markets, navigating cultural nuances and evolving global trends.

"What I love most about my role is the challenge — it’s like solving a complex, ever-changing puzzle with people at the heart of it."

She credits the supportive community at WTW for keeping her motivated: “We celebrate wins together, support each other during challenges, and constantly share knowledge. It’s an incredible energy to be part of.”

A transformative journey

If Dianne had to sum up her journey with the company in one word, it would be "transformative."

“From navigating life’s unexpected challenges to growing in my role and expanding my global reach, WTW has been a catalyst for continuous evolution.”

She highlights how WTW encourages bold leadership, meaningful projects, and personal growth — all within a framework that puts people first.

For anyone considering joining WTW, Dianne’s advice is clear and heartfelt:

"Tap into the rich knowledge around you, lean into the learning opportunities, and don’t be afraid to bring your authentic self to the table. You're surrounded by people who champion your growth, celebrate your wins, and stand with you through challenges."

Read more inspiring stories on our blog - discover Sarah Mazur journey at WTW.

Ready to step into a career with purpose?

We believe in empowering our colleagues to thrive personally and professionally.

If you're looking for a place where you can be yourself, grow your skills, and truly make a difference, explore our open roles and join us today.

Jimi Martins’ 16 years with WTW are all about growth, community and balance

Tue, 13 May 2025 11:00:00 +0000

When you walk through the doors of the Lisbon Regional Delivery Hub, you’re likely to cross paths with André Martins – or Jimi, as he’s known around here . And if you do, you’ll meet someone who has grown alongside the Hub itself.

As Delivery Manager at WTW, Jimi has been with the company for over 16 years, and his journey reflects not only personal and professional growth, but the evolution of a thriving, collaborative culture.

A career built on progress and purpose

Jimi started his career at WTW as an Analyst and steadily progressed to leadership roles, taking on greater responsibilities over the years. Today, he leads teams and coordinates deliverables for some of the company’s most demanding clients. But his role doesn’t stop there.

“I’ve also become deeply involved in mentoring and training new colleagues—technically and professionally. Project management, reviewing complex technical work, and driving continuous improvement are now part of my daily life,” Jimi explains.

His career has been shaped not only by the projects he’s led but also by his commitment to helping others succeed.

Overcoming challenges through continuous improvement

For Jimi, the greatest challenge has been maintaining a mindset of constant improvement in a rapidly evolving environment.

“I’m always asking, ‘How can we do this better?’ It’s not just about refining processes but also about supporting each other as a team,” he says.

He places great value on identifying growth opportunities for colleagues and creating a culture rooted in knowledge sharing and mutual support.

Finding balance in a demanding industry

Actuarial consulting can be intense, but Jimi emphasizes the importance of setting boundaries and prioritizing what truly matters to find the perfect work-life balance.

“Discipline and clarity are key. Over the years, I’ve learned that delivering excellent work is important, but so is how we do it. Respecting each person’s time and space creates a more sustainable and healthy work environment.”

From day one: a Lisbon Regional Delivery Hub pioneer

As one of the original team members at the Lisbon Regional Delivery Hub, founded in 2008, Jimi has witnessed the office evolve from a new venture to a key part of WTW’s operations.

“Being here since the beginning is something I’m deeply proud of. Watching the Hub grow into a cornerstone of our business—and knowing I contributed to that journey—is incredibly meaningful. This isn’t just a workplace. It’s a community built on shared goals and collective success.”

When asked to sum up his WTW experience in one word, Jimi doesn’t hesitate: Growth.

“Every step, every challenge, and every project has been a chance to grow, technically, personally, and collectively. And helping others do the same has been just as rewarding.”

Discover more stories of growth from our Lisbon Regional Delivery Hub — read the blog and celebrate Pedro Almeida's 25-year journey at WTW.

Why join the WTW Lisbon team

André says it best: “Here, we’re more than colleagues. There’s a spirit of support, a shared drive to improve, and a culture that celebrates success—even on the hard days. If you’re looking for a place to learn, grow, and share a few laughs along the way, the Lisbon Hub is the place for you.”

Looking for a career where you can develop professionally, be part of a supportive team, and contribute to meaningful work every day?

Join WTW’s Lisbon Regional Delivery Hub and discover how growth, balance, and community come together.

Check our open roles and apply today!

How WTW’s Internship Program shaped Celeste's path

Mon, 19 May 2025 11:00:00 +0000

When Celeste Kan joined WTW’s Internship Program, she was looking for more than just industry experience, she was looking for a place to learn, connect, and grow. What she found was an environment full of opportunity, support, and practical learning that helped shape her into the professional she is today. Here's a look at her journey, reflections, and advice for those considering taking a similar path.

A culture that stood out from the start

When choosing where to apply, Celeste was clear about what mattered most to her: a company with a reputation for excellence and a culture where she could belong.

“I chose to apply to WTW because of its inclusive and dynamic culture,” she explained. “As an intern, I want to explore more opportunities and understand that WTW is a well-known consulting firm with top-notch expertise where I can grow and thrive.”

This balance between a supportive environment and a high-performing business was exactly what she was looking for. From day one, she knew she was in a place where she could truly develop.

mentorship that made a lasting impact

What stood out most during her internship wasn’t just what she was asked to do, it was how she was taught to do it. Celeste found that her colleagues were genuinely invested in her growth, providing the kind of tailored guidance that made complex concepts easier to grasp.

“I enjoyed the detailed, one-on-one teaching from colleagues,” Celeste shares. “They covered everything from day-to-day operations to technical details, allowing me to gain a deep understanding of the theory behind the job rather than just focusing on routine tasks.”

This hands-on approach gave her more than just knowledge, it helped her see the bigger picture and feel equipped to apply it with confidence.

Turning exam preparation into a supported journey

Professional exams can be a challenging part of an interns career, but Celeste never felt like she was facing them alone. What could have been a stressful time became one of her favourite experiences in the programthanks to the generosity and encouragement of those around her.

“A highlight of my experience was preparing for professional exams,” she shares. “Colleagues shared study resources and notes, which helped me feel more equipped. They also organized small study groups to encourage continuous learning, boosting my confidence for the exams and allowing me to bond with my peers.”

It wasn’t just about passing exams, it was about being part of a community that grows and succeeds together.

Learning from experience: real insight from real work

The opportunity to work closely with senior colleagues gave Celeste a deeper appreciation for the ‘why’ behind the work. Through active involvement in meaningful discussions, she developed an in-depth understanding that shape real decisions.

“I learned a great deal about regulatory details and the rationale behind them in a real working environment,” she explained. “For example, I gained insight into the reasons for setting different assumptions and how to explain them effectively.”

This exposure helped her move beyond textbook knowledge and start thinking like a professional in the field.

Advice for future interns: take initiative and embrace support

Reflecting on her journey, Celeste encourages others to make the most of the opportunity by staying curious, seeking feedback, and getting involved.

“I would advise people considering an early career opportunity at WTW to embrace every learning experience and seek out mentorship,” she said. “The supportive environment fosters growth, so be proactive in asking questions and taking on challenges.”

In her experience, those who lean into the program get the most out of it and often, much more than they expect.

Ready to go from curious to confidently capable?

Celeste’s time in WTW’s Early Careers Program highlights what’s possible when talent meets opportunity in the right environment. With thoughtful mentorship, real challenges, and a culture that empowers its people, Celeste is not only ready for her next role but truly excited for what’s ahead.

If this has got you interested in an internship at WTW, check out more information about all of our early career opportunities and apply today!

Hubert Phan's journey through WTW's graduate program

Mon, 19 May 2025 11:00:00 +0000

Hubert’s journey into insurance wasn’t a straight line. Coming from an engineering background, he was drawn by the challenge of analytical problem-solving, and a previous internship sparked his fascination with how data, risk, and business come together. Choosing WTW’s graduate program gave him the ideal environment to explore that interest within a global, client-focused company.

The value of training and real-life experience

Hubert appreciated how WTW’s program balanced foundational technical training with practical application. While formal courses provided the essential knowledge on insurance principles and client servicing, it was the chance to engage in real broking scenarios and receive ongoing mentorship that truly enhanced his learning experience. He reflects, “The training on risk placement, insurance fundamentals, and client servicing helped me build a strong base,” emphasizing the importance of hands-on exposure alongside theory.

Leadership and growth opportunities

Taking a leadership role beyond his core responsibilities, Hubert led the IMPACT Team in Singapore, focusing on initiatives like employee wellness, inclusion, and corporate social responsibility.

This experience broadened his skills in managing people and stakeholders, allowing him to contribute to WTW’s culture and develop key leadership abilities. He describes it as “rewarding to drive programs that shaped the culture of the office while developing leadership and stakeholder management skills outside of my usual broking responsibilities.”

Learning from teamwork and mentorship

Throughout his program, Hubert benefited from the guidance of experienced colleagues who helped him balance the technical precision required in risk assessment with effective communication and relationship building. Their mentorship shaped his approach to complex insurance challenges and client interactions. As he explains, “I’ve learned how to approach complex risk scenarios thoughtfully and how to communicate with clients and insurers effectively. The willingness of senior colleagues to mentor and guide me has also shaped how I approach learning and growth."

How the program prepared hubert for his current role

Hubert reflects, “The program gave me a solid technical foundation and boosted my confidence in client interactions.” Beyond this, the structured environment of the program exposed him to varied client cases and collaborative projects, allowing him to apply theoretical knowledge in practical ways. This blend of learning and real-world application was instrumental in helping him transition smoothly into his role as a Singapore Retail broker, where both technical expertise and interpersonal skills are key.

Hubert’s advice to future early careers candidates

Hubert encourages prospective candidates, especially those from different walks of life.

His advice is clear: “Don’t be afraid to come in with a non-traditional background—diverse experiences are valued here. Be curious, take initiative, and get involved beyond your core role Whether it’s through work or internal initiatives, WTW offers many ways to grow if you’re willing to lean in.”

Want to also go from curious to confidently capable?

Hubert’s journey at WTW demonstrates how a mix of technical training, practical experience, and leadership development can set graduates on a successful career path in insurance, proving that curiosity and engagement open doors to growth.

Ready to transform your tomorrow? Check out our early careers opportunities and apply today!

The start of Emma Nazar's exciting career with WTW's Graduate Development Program

Mon, 19 May 2025 11:00:00 +0000

Emma’s journey to WTW began during her business studies at the University of Arizona, where she discovered her passion for roles that combine relationship-building with analytical thinking. Her summer internship with WTW’s FINEX team confirmed that WTW’s unique culture and dynamic Corporate Risk and Broking (CRB) segment were the ideal fit for her professional ambitions.

Why Emma chose to join WTW’s early careers program

Emma was drawn to the insurance industry because it offers a compelling blend of client engagement and analytical challenges. While exploring career options, she found that WTW consistently stood out for its culture and opportunities.

She explains, “During my summer internship with the FINEX team in the Corporate Risk and Broking segment, I saw firsthand what made WTW such a great place to work.” That experience cemented her decision to join the two-year Graduate Development Program, a crucial step toward launching her career.

Embracing training and building networks

Since joining the Graduate Development Program in 2023, Emma has gained valuable exposure by working with the Multinational Client Management team. The program stands out for its access to senior leaders and its vibrant community of peers, which has been instrumental in helping Emma navigate the transition from university to the corporate world. She highlights "The GDP program is a standout experience for early-career professionals—it offers direct access to senior leaders and connects you with a strong peer network of recent graduates across CRB teams. This was vital in the transition to corporate life post college."

A memorable milestone: New hire orientation

One of Emma’s most memorable experiences was attending New Hire Orientation in New Jersey. Because her cohort is spread across North America, this was a rare chance to meet many colleagues in person for the first time. She recalls, “We heard directly from senior leaders, engaged in panel discussions, and took part in valuable networking sessions.” This event not only deepened her understanding of the company but also helped her build lasting relationships with peers and mentors.

Lessons from a global team

Working with the Multinational Client Management team has given Emma insight into the complexities of global insurance regulations and the value of international collaboration. She appreciates how WTW’s global network operates seamlessly to support clients worldwide. Emma reflects on her team’s dynamic, saying, “I’m incredibly grateful for my team—they’ve been instrumental in my growth over the past two years, always ready to answer questions and offer support.” This environment has been essential to her ongoing learning and development.

Developing skills for the future

Emma reflects that the Graduate Development Program “has provided me with countless opportunities to grow professionally—especially in public speaking.” She has embraced these chances by moderating and participating in panel discussions, as well as presenting project work to senior leadership, experiences that have significantly boosted her confidence.

Beyond public speaking, Emma also found rewards in mentorship, sharing "The program has connected me with incredible mentors across the country and also given me the chance to pay it forward by mentoring newer graduates and interns."

Emma’s advice for future early careers candidates

For those considering a career at WTW, Emma encourages reaching out and engaging actively from the start. She emphasizes the company’s supportive culture and versatility, noting, “There’s truly a place for everyone, and I can’t imagine a better company to launch my corporate career.” Emma’s advice highlights the importance of curiosity, openness, and taking advantage of the resources WTW offers to grow and succeed.

Ready to transform your tomorrow?

Emma’s experience demonstrates how WTW’s Graduate Development Program combines professional growth, meaningful relationships, and a supportive culture to create a strong foundation for early careers in insurance.

Explore our early career opportunities and apply today!

Real-world experience, real-world impact: Abi’s apprenticeship in International Casualty

Mon, 19 May 2025 11:00:00 +0000

When Abi joined WTW as a Business Support Assistant Apprentice in our International Casualty team, she didn’t just want to learn, she wanted to contribute. And that’s exactly what she’s doing.

“What I love most about my apprenticeship is the hands-on experience I get in my daily role,” Abi says. From day one, she’s been trusted with responsibilities that matter, giving her the chance to develop both her confidence and her abilities.

Abi thrives on the client-facing aspect of her role. “I’ve gained good skills and knowledge from acting in a real-world environment.”

That’s the heart of our apprenticeship programs at WTW. They’re built to give talented individuals like Abi a strong foundation, while also making room for growth. “The program offers a supportive and structured learning plan to help you pass all your exams,” she explains. “And once that’s done, there are so many opportunities to continue developing your career.”

For Abi, this support has created a space where she feels both guided and empowered. She’s not just checking boxes, she’s making progress that feels meaningful.

From curious to confidently capable

At WTW, Abi is more than an apprentice, she’s an essential part of our team, contributing to real solutions and building a career with purpose.

Explore our early career opportunities and apply today!

Building confidence and connections: Leah’s apprenticeship journey at 51��߹ۿ�

Mon, 19 May 2025 11:00:00 +0000

At WTW, careers are shaped by the courage to be curious and the power of connection. That’s exactly what drives Leah Devereux-McKenzie, a Corporate Risk and Broking Apprentice within our International Property team.

Leah joined WTW with a desire to explore the world of risk and insurance and quickly discovered that this was much more than a typical entry-level role. “One of the things I love most about working here is the wide range of opportunities I’ve been exposed to,” she shares. “But my favorite part is definitely meeting new people and building connections across the industry.”

Her role offers daily chances to engage with professionals at all levels, from peers to clients to mentors. And while that might seem daunting at first, Leah has learned that showing up with curiosity and confidence makes all the difference. “Even when I haven't felt confident, I’ve made the effort to be proactive. People really do recognize and appreciate that,” she reflects.

Leah’s journey so far has been one of growth, not just professionally but personally. She’s built a network of colleagues, advisors, and friends and she’s gaining real-world experience that bridges her academic learning with tangible business impact. Her advice for others considering an apprenticeship at WTW? “Be confident and be proactive”

From lots of questions to all the answers

At WTW, apprentices like Leah aren’t just learning, they’re shaping the future of the industry and beyond.

Check out more about our apprenticeships or our other early career programs and apply today!

51��߹ۿ� Philippines: More than awards, It’s our colleagues powering our success

Tue, 17 Jun 2025 11:00:00 +0000

2025 has been nothing short of amazing for WTW Philippines, and it's not just because of the awards. It's because of our colleagues, passion, and culture that made them possible.

We were named:

🏆 Best Employer Brand (second year in a row)
🏆 Top Organization with Innovative HR Practices
🏆 One of the Happy Companies in the Philippines
🏆 Philippines’ Best Employer 2025
🏆 Everest Group’s Top GBS Employer 2025

Whether it’s innovative HR that puts people first, a workplace buzzing with energy, or our deep belief that happy teams do the best work — we’re proud to say WTW Philippines is more than just a great place to work. It’s a place where you can be you and be your best.

We believe that happy, empowered colleagues create the best work, and the past years have proven this. Our energy comes from how we show up for each other, the way we challenge the status quo, and the trust we build every day. From vibrant team celebrations to quiet moments of mentorship, this is what fuels our success.

Curious what it’s like to thrive here? Join a team that’s not just award-winning — it’s people-powered.

“We are honored to be recognized by the World HR Congress with three awards showcasing WTW’s commitment in establishing a colleague-centric culture that encourages authenticity, curiosity and boldness. This purposeful approach is intended to create a positive and holistic colleague experience that supports our goal to be Asia’s best and transform tomorrows. Kudos to our hardworking and dedicated WTW colleagues who continue to put clients and colleagues first while fostering a working environment that celebrates teamwork, integrity, respect and excellence.”

Gerald M. Dolina
Head of the Philippines and Head of Corporate Risk & Broking

Ready to take the next step in your career?

Join a company where your contributions are valued, your growth is supported and your success is celebrated. WTW is proud to be recognized as a top employer in the Philippines, a place where collaboration, flexibility, and well-being are at the heart of how we work.

Explore our open roles and apply today to start your journey with us.

Empowering Women in Early Careers: Stories from WTW’s Rising Talent

Mon, 28 Jul 2025 11:00:00 +0000

Starting a career is a transformative chapter, one filled with questions, ambition, and opportunity. At WTW, supporting all colleagues at this crucial stage means more than mentorship or flexible schedules, it means building a culture where voices are heard, growth is encouraged, and leadership is nurtured from day one.

We spoke with four graduate analysts, Mady Bell, Leah Mangold, Diya Kamodia, and Khanak Gupta, to understand how they feel empowered as women in early careers to thrive and grow.

Finding confidence and community from the start

For many early-career professionals, the first few months can be daunting. But Mady Bell, a Graduate Analyst in Healthcare and Life Sciences, shares that her journey at WTW began with support and opportunity from the outset:

“I have interned at WTW for the past two summers before accepting a role. Contributing to various aspects of the company has significantly aided my development as a young professional woman, and I look forward to continuing this journey.”

Similarly, Leah Mangold, a Graduate Analyst in Facultative and Structured Risk, emphasizes the welcoming culture she experienced from day one:

“What stands out most is the openness and approachability of everyone. I’ve always felt comfortable asking questions, knowing that my colleagues are genuinely eager to help.”

Balancing ambition with wellbeing

A meaningful career shouldn’t come at the expense of personal priorities. Across all four stories, a recurring theme emerges: flexibility and understanding are central to WTW’s support of all colleagues in early careers.

“WTW offers flexible work arrangements and encourages a healthy work-life balance,” says Mady. “The inclusive culture ensures that everyone feels valued and supported.”

Leah echoes this sentiment, crediting WTW’s hybrid model for allowing her to recharge and stay grounded:

“The hybrid approach of my learning and work has allowed me to travel on weekends, prioritize my physical and mental health, and maintain a sense of balance.”

Seeing yourself in leaders

Representation matters and seeing women in leadership roles isn’t just inspiring, it’s empowering. For Diya Kamodia, an analyst in Cyber Practice, it made all the difference:

“The presence of strong female leaders, alongside male leaders who actively support and uplift their colleagues, creates a culture of genuine allyship.”

Khanak Gupta, a Graduate Analyst in Property and Casualty, agrees. She highlights how WTW champions colleagues of all backgrounds:

“I feel truly empowered by seeing women, especially women of color in leadership roles. That kind of support goes beyond formal programs, it’s personal, thoughtful and consistent.”

Mentorship, visibility, and inclusive leadership ensure that all colleagues, including women in early careers see a future they can believe in and build toward.

Advice from women who’ve been there

We asked each graduate what advice they’d give to other women exploring opportunities in early career programs. The responses were thoughtful, real, and universally empowering.

“Be authentic and stay true to yourself,” says Diya. “Embrace every opportunity, even if it feels outside your comfort zone.”

“Seek out opportunities where you feel both supported and challenged,” says Leah. “The right program will empower you personally and professionally.”

“Don’t be afraid to ask for what you need,” adds Khanak. “Advocate for your growth and share what you learn.”

“At WTW, people are open to discussing their career paths and your interests” Mady explains. “It’s not just about learning the business, it’s about building the soft skills that will carry you forward.”

This wisdom shows that growth is never one-size-fits-all, it’s about finding the right environment, asking the right questions, and staying true to your vision.

Empowerment that goes beyond the job description

At WTW, empowerment isn’t limited to a role or title, it’s embedded in the culture. From support networks and mentorship programs to celebrations like International Women’s Day and partnerships, the focus is clear: all colleagues at WTW are seen, heard, and championed.

“WTW creates an environment where women are encouraged to thrive, grow, and lead with confidence,” Leah says.

“Resources, mentorship, and growth opportunities are visible and accessible to all,” Diya adds.

This culture of visibility and inclusivity ensures that young women aren’t just starting their careers, they’re shaping futures.

Transform your tomorrow

Join a company where you are valued not just for your work but for who you authentically are. Explore our early career opportunities to see how you can go from curious to confidently capable.

Driven by our culture and people: WTW recognised as best broker in 5 Asian countries

Wed, 23 Jul 2025 11:00:00 +0000

We’re excited to celebrate a major milestone that reflects the strength of our people and our culture. Willis, a WTW business, has been named Best Broker by the InsuranceAsia News Country Awards for Excellence 2025 in India, Indonesia, the Philippines, Singapore, and Vietnam.

This recognition isn't just about what we do, it’s about how we do it: together, with purpose, innovation, and an unwavering focus on our clients and colleagues.

“We are honoured to be recognised across five of Asia’s most diverse and dynamic markets” said Luke Ware, Head of Asia, WTW. “This recognition reflects our unwavering commitment to delivering smarter solutions, exceptional service, and the dedication of our colleagues who make it all possible.”

Our Culture. Our People.

Across all five winning countries, our leaders agree: it’s the culture of collaboration, growth, and purpose that sets WTW apart.

"I want to acknowledge the incredible efforts by our colleagues in India. This award is a reinforcement of our teams' dedication to upholding our culture of excellence, collaboration, and client focus. It also reflects the empowering environment we strive to build every day." Vivek Nath, Head of India

"A strong client focus and teamwork through innovation and collaboration are what we strive for in Indonesia. These values are at the heart of our culture and this is how we stay ahead of the game to be the best workplace for our colleagues.” Kames Natakusumah, Head of Indonesia

"This award is a testament to the dedication, impact, and commitment to excellence of our colleagues. It reflects our continuous investment in them, which helps us deliver the best for our clients and attract top talent to WTW." Gerald M.Dolina Head of the Philippines

“Winning Best Broker in Singapore strengthens our identity and culture. Our people begin to feel: “This is who we are, we are the best”, fostering pride working in WTW’s Willis." Christine Lau, Head of Willis, Singapore

"Collaboration is at the heart of everything we do. Whether it’s across functions or between individuals, we lift each other up, knowing that our success is shared. Every challenge is seen as a chance to learn, evolve, and become better at what we do." My Thien Nguyen, Head of Vietnam

These awards by InsuranceAsia News Country go beyond industry recognition; they reflect the strength of our people and the culture we’ve built together. Whether it’s delivering meaningful solutions for clients or creating space for every colleague to grow, thrive and lead. We’re proud to be shaping a workplace where people matter.

Join WTW today

If you’re looking to be part of a team that’s setting the standard in both industry performance and people experience, explore opportunities with us.

Start a career that moves you at WTW today.

Celebrating Laura Samaroo’s 35-year journey at 51��߹ۿ�

Thu, 31 Jul 2025 11:00:00 +0000

From intern to Canadian Leader, Laura Samaroo’s remarkable 35-year career at WTW is a story of transformation, mentorship, and lasting relationships.

From intern to leader: a career built at WTW

Laura’s journey began as a summer intern in the Retirement business. Fresh out of university and eager to learn, she was inspired by the smart, impressive colleagues she encountered from day one. That early experience set the tone for a career defined by continuous learning and growth.
Over the years, Laura took on increasingly senior roles—eventually serving as Market Leader in Vancouver, Western Canadian Market Leader, and ultimately Canadian Leader. She has played a key role in shaping WTW Canada’s strategy, people, and client relationships.

Driving change, embracing evolution

WTW has changed significantly since Laura joined – from a smaller, private firm where local offices operated more independently to the multinational company that it is today. Through mergers, name changes, and global expansion, Laura remained at the forefront of change.

She helped lead the business through major transitions, ensuring that culture and colleague engagement remained strong. “What hasn’t changed,” she says, “is our commitment to developing colleagues and delivering the highest quality service to our clients.” Her impact has been broad: from recruiting and mentoring top talent, to managing key client relationships and driving growth through business development. Her leadership helped WTW evolve while staying true to its values.

Lessons in leadership

Having led through different phases of our firm, Laura learned the power of communication. For her, clear, transparent leadership—especially during change—is essential to building trust and alignment.

She encourages the next generation of leaders at WTW to say yes to opportunities, even those outside their comfort zones. “You don’t need to know everything—just be willing to learn and ask for input,” she says. “And then play it forward by helping others around you succeed.”

People first: relationships that last

One of the most meaningful parts of Laura’s journey? The people.
“Relationships with colleagues have meant the world to me and have shaped who I am today,” she shares. Throughout her time at WTW, she collaborated with teams across nearly every part of the business—and built friendships that will last well into retirement.

A culture that supports growth

When asked what makes WTW a special place to build a long-term career, Laura points to the company’s focus on people development. “WTW believes in supporting colleagues to be the best they can be. Our business is so broad that you can take on new challenges and keep learning throughout your career.”

Looking ahead

As she embarks on this next chapter, Laura is excited to spend more time outdoors—mountain biking, hiking, skiing—and enjoying adventures with her family. And while she’s closing this professional chapter, the legacy she leaves at WTW will continue to inspire.

“If I had to describe my career in one word, it would be enriching. My time at WTW and the relationships I’ve built have brought me joy and pride. I’ll carry that with me into this next phase.”

Thank you, Laura, for 35 incredible years. Your impact will be felt for many more to come.

Build a career that grows with you

At WTW, we believe in nurturing long-term careers through meaningful work, supportive leadership, and lasting relationships, just like Laura’s.

If you’re looking for a place where you can learn, lead, and leave a legacy, explore our open roles and start your journey today at WTW.

A career that moves your ambitions to achievements: WTW India GDC wins big at two industry awards

Tue, 12 Aug 2025 11:00:00 +0000

Recently, the WTW India Global Delivery Centre (GDC) brought home two industry accolades in Bengaluru, a moment that reflects our commitment to building a workplace where innovation, collaboration, and excellence thrive.

At the GCC Workplace Awards 2025 WTW was recognized among the Top GCC Companies in 2025. This marks our second consecutive win in this category. The recognition highlights not just our operational strength, but also the way we empower colleagues through innovative engagement programs and comprehensive wellbeing initiatives.

Later in the day, at the ETHR Employee Experience Awards 2025 WTW received honors for Employee Experience Excellence. This award celebrates organizations that go beyond the traditional employee experience model creating workplaces where people feel valued, supported, and inspired to grow.

A culture that brings out our best

In India, our culture is more than just a set of values, it’s the driving force behind everything we do. Our environment fosters openness, collaboration, and the sharing of ideas across teams and geographies. Initiatives such as colleague engagement sessions, peer learning opportunities, career development programs, and flexible work arrangements help colleagues feel supported at every stage of their journey.

We believe in a people-first approach, where wellbeing is prioritized as much as performance. Whether it’s professional growth opportunities or celebrating cultural diversity, our aim is to create an environment where everyone can thrive.

These awards are a testament to the collective spirit of our colleagues, whose dedication, creativity, and passion make WTW an exceptional place to work.

"These awards reflect our commitment to building an environment where talent thrives. Our focus on excellence in delivery and innovation is demonstrated in our wins. We believe in attracting and nurturing top talent, providing a fulfilling journey and growth. For those considering joining, you become part of a winning team where contributions are valued, and potential is realized."

Sudhir Mahadevapura,
Managing Director, India Global Delivery Center

Join WTW today

If you’re looking to be part of a team that’s setting the standard in both industry performance and people experience, explore opportunities with us.
Start a career that moves you at WTW today.

How to optimize your resume for Applicant Tracking Systems (ATS)

Wed, 03 Sep 2025 11:00:00 +0000

Whether you're applying for your first job or making a strategic career move, your resume is your most powerful tool.

But, nowadays, it's no longer enough for your resume to simply look good, it must also be optimized for technology.

Learning  how to optimize resumes for ATS is now a critical step in ensuring your application gets seen by the right people.

This guide offers practical advice from our recruitment team on how to ensure your resume is ATS-friendly and aligned with modern hiring practices.

What are applicant tracking systems (ATS)?

Applicant Tracking Systems (ATS) are software platforms used by employers to manage and streamline the recruitment process. These systems help recruiters efficiently sort through large volumes of applications, identify qualified candidates and match them to open roles.

At global organizations like WTW, where thousands of applications may be submitted for a single position, ATS tools are essential. However, they only work in your favor if your resume is properly formatted and optimized to be read by the system. That’s why understanding how to optimize your resume for applicant tracking systems is critical for job seekers today.

Why ATS optimization matters in your job search

The answer is as simple as: if your resume isn’t compatible with ATS standards, it may not reach a recruiter’s desk. Ensuring your resume is structured correctly and includes relevant keywords can significantly improve your chances of moving forward in the hiring process.

According to Amelia Dowty, Recruitment Lead for Europe, “most companies rely on an ATS to store applications before a recruiter will screen for suitability. Candidates can enhance their visibility by tailoring their CVs to closely match the job description. This includes incorporating relevant key skills, presenting information in a clear format and utilizing action verbs to improve the likelihood that their application reaches hiring managers.”

This highlights the importance of ATS optimization: a resume that’s visually appealing but not machine-readable may not be seen by a recruiter.

5 tips from our recruiters to optimize your resume for ATS

Curious about how to stand out when applying to WTW? Understanding how to optimize your resume for ATS is a great place to start.

We asked our recruiters to share their best advice on how to optimize your resume for applicant tracking systems and here’s what they recommend to help your application make it through with confidence.

1. Use a clean and simple format

“Keep the formatting clean and straightforward. Stick to a one-page resume when possible, and avoid tables, images, or overly stylized fonts, these elements do not line up well in an ATS.”

Tara Wozniak, Early Careers Recruiter

2. Mirror keywords from the job description

“When crafting your resume, be sure to include specific keywords that align with the role and industry. This helps the ATS quickly recognize that your profile matches the job requirements. To do this effectively, review the job description carefully and incorporate exact terms, such as listed skills and qualifications, into your resume.”

Rosa Pfister, Associate – Talent Acquisition 

3. Label sections with standard headings

Another key element of ATS optimization is how you structure your resume. Using clear, conventional section headings helps ensure your information is accurately parsed by the system.

“Use a clean, straightforward format with standard section headings like Work Experience, Education, and Skills.”

Amelia Dowty, Recruitment Lead for Europe

4. Choose the right file format

“It’s a good idea to save your resume file using the format FirstnameLastname.pdf. Or, if helpful, you can include the year, like FirstnameLastname_2025.pdf. This helps avoid confusion with other files the recruiter may have.”

Maria Marta Buira, Cross-segment Recruiter

“I’ve seen countless cases where candidates attach receipts, diplomas, ID cards and other documents that end up reflecting poorly on them. It’s also important to ensure the attached resume is in PDF format and clearly named.”

Jorge Del Río, Talent Acquisition Specialist

5. Customize your resume to reflect your strengths and the company’s values

“Customize your resume based on your strengths in experience, your achievements, and your unique attributes that aligns with WTW's values and the job description.”

Tania Garcia, Lead Associate Recruiter

Apply today and build your career at WTW

We believe in fair, transparent and inclusive recruitment. By applying the principles of ATS optimization, you’re not just improving your chances of getting noticed, you’re aligning your application with the way modern hiring works.

Whether you're applying for your first role or your next big opportunity, taking the time to tailor your resume shows initiative, professionalism and attention to detail.

Ready to start a career that moves you? Explore jobs open at WTW today.

Why work-life balance is important at WTW

Thu, 04 Sep 2025 11:00:00 +0000

To understand why work-life balance is important is more than a trend, it’s a strategic imperative. We recognize that fostering a healthy balance between personal and professional life is essential not only for colleagues’ well-being but also for long-term organizational success.

Today, our colleagues and potential candidates are looking beyond competitive salaries and benefits. They are prioritizing their physical and mental health, seeking careers that support their overall quality of life. That’s why work-life balance for employees has become a cornerstone of our people strategy.

In this article, we explore the science behind work-life balance, share insights from our Human Resources team and highlight how WTW supports our colleagues in building fulfilling careers.

The science behind balance: why it matters for employees and companies

The concept of work-life balance refers to the ability to effectively manage professional responsibilities while maintaining a fulfilling personal life. But what work-life balance means in practice goes beyond flexible hours,it’s about creating an environment where employees can thrive.

According to WTW’s 2024 Workplace Flexibility Pulse Survey, organizations that prioritize flexibility, mental health resources and employee autonomy see measurable improvements in morale, engagement and retention. These findings reinforce why work-life balance is important not just for individuals, but for business performance as well.

Our HR partners echo these insights, emphasizing that investing in work-life balance directly contributes to higher productivity and job satisfaction. Flexible work styles, mental health support and a culture of trust are just a few ways we bring this philosophy to life.

“When people have the opportunity to balance their personal and professional lives, it shows in everything: in their energy, in how they connect with the team, in their creativity and in the way they face challenges. From the company's perspective, I have seen that this translates into more commitment, better results and a healthier and more sustainable culture.”

Karol Gomez - Senior Associate HR Advisory, WTW Colombia

This perspective is echoed by Ana Donoso, who emphasizes the strategic value of supporting employee well-being:

“We believe that the physical, emotional, social and financial well-being of employees is a central axis to improve productivity and the sustainability of business results. A work environment that promotes work-life balance allows people to be more focused, motivated and committed.”

Ana Donoso - HR Business Partner, WTW España

By prioritizing work-life balance for employees, we foster a culture where people can thrive and contribute meaningfully to the organization’s success.

Want to see how this comes to life across our global teams? Explore real stories from colleagues around the world who are building fulfilling careers at WTW, where balance is not just encouraged, but embedded in the way we work.

Work life balance for employees: how it shows up

“When I unexpectedly became a full-time caregiver for my mother, while also raising my daughter, WTW’s flexible and collaborative culture made all the difference.

I didn’t just receive support; I was empowered to stay present for my family without stepping back from my career. That kind of trust and care is something I’ll never forget. WTW lives its values. It's not just about slogans - it's about action. The culture here is grounded in trust, inclusion, innovation and most importantly, care.”

Dianne Lopes, Senior Talent Sourcing & Market Intelligence Specialist

“I joined WTW during the pandemic, a time of uncertainty and change, but I quickly found stability through the company’s hybrid work model. The flexibility it offers has been essential, not only for managing my workload effectively but also for caring for my senior dog, who requires extra attention. Being able to structure my day in a way that supports both my responsibilities and my well-being has made a meaningful difference.”

Victoria Nied, Lead Associate – Health & Benefits

“Outside of work, I’ve always found energy and joy through physical activity and time with family. I grew up playing football and recently returned to taekwondo,activities that keep me balanced and motivated. Thanks to WTW’s flexible work style, I’ve been able to reconnect with these passions.

I also organize football games with colleagues from other departments, which helps me stay connected while promoting wellness. Whether I’m on the pitch, at the movies or building a puzzle while listening to music, these small rituals help me recharge. I rediscovered many of them during the pandemic, and they’ve become essential to my routine.”

Javier Mariles, Lead Associate – Marketing Communications

These stories show that no matter where you are in the world, WTW takes work-life balance seriously. Across every region, our commitment to employee well-being is consistent and intentional.

As Karol Gómez puts it, “balance isn’t just a benefit, it’s part of our culture. There’s trust, flexibility and above all, a genuine focus on helping people feel well, grow professionally and stay connected to their purpose.”

Start a career with balance at WTW

Looking for a workplace where your well-being matters just as much as your performance? We believe that balance is not a luxury, it’s a foundation for long-term success. Explore our open roles and start building a career with real balance.

Because when you understand why work life balance is important, you’re not just choosing a job, you’re choosing a culture that values people, supports growth and empowers you to thrive.

Check jobs open at WTW and discover a community to belong to today.

Teamwork skills: how can you highlight them in your resume

Thu, 04 Sep 2025 11:00:00 +0000

In today’s increasingly collaborative work environment, whether remote, hybrid, or in-person, teamwork skills are not just desirable, they’re essential.

As digital interactions and virtual collaboration become more and more common, the ability to work effectively with others has evolved to include a broader set of competencies.

If you're looking for a career that moves your ideas to achievements and where your contributions matter, WTW is the collaborative company you should be applying to.

In this article, we’ll share practical tips and examples of teamwork skills for a resume to help you stand out and reflect the team spirit you already bring to the table.

What our recruiters look for in team players

According to Amelia Dowty, active communication is one of the most important traits for candidates at WTW.

“It’s not just about sharing updates; it’s about listening with intent, asking thoughtful questions and knowing when to create space for others. In a matrixed, client-focused organisation like ours, that kind of communication helps build trust, navigate complexity and ensure everyone is aligned.”

Amelia Dowty, Recruitment Lead

Building on what our recruiters emphasize, Rosa Pfister, Associate on our Talent Acquisition team, highlights that effective communication starts with active listening.

“Working well in a team means expressing your ideas clearly, listening to others with intention and collaborating to find the best solutions. We value professionals who communicate openly and transparently, ensuring that everyone stays aligned, engaged, and motivated.”

Rosa Pfister, Associate – Talent Acquisition

If you already have strong collaboration skills but aren’t sure how to present them, here are a few ways to bring your examples of teamwork skills for a resume to life.

7 practical tips to highlight teamwork skills on your resume

1. Use strategic keywords

Incorporate terms that emphasize your teamwork abilities, such as collaboration, cooperation, team alignment, cross-functional teamwork, synergy and multidisciplinary teams. These help recruiters quickly identify your strengths in working with others and support strong examples of teamwork skills for a resume.

2. Start with action verbs

Use dynamic verbs like collaborated, co-led, partnered with, supported or contributed to in your bullet points. These verbs show initiative and clearly communicate your role in team efforts.

3. Describe your roles and responsibilities

Be specific about your position within the team. Explain how you contributed to the project’s success, whether you led meetings, coordinated tasks or supported teammates through challenges.

4. Include interpersonal skills

Teamwork thrives on soft skills. Highlight your strengths in effective communication, conflict resolution, empathy and active listening. These are essential for building trust and maintaining productive relationships.

5. Mention training and certifications

“If you’ve completed any training or earned certifications related to teamwork, like leadership courses or group dynamics workshops, don’t leave them out. They show your commitment to collaboration and can strengthen your examples of teamwork skills for a resume.”

Veronica Lascano, Recruitment Lead

6. Quantify your impact

Whenever possible, add metrics to show the results of your teamwork. For example:
“Collaborated with cross-functional teams to deliver a $2M digital transformation project ahead of schedule.”

7. Tell the story behind success

Go beyond listing tasks: describe the challenge, your role, the actions you took and the outcome. This storytelling approach brings your resume to life and shows how your teamwork skills directly contributed to results.

Ready to start a career that moves you into a team-driven culture?

If you're looking for a workplace that values collaboration and empowers you to thrive through meaningful teamwork, WTW might be the perfect fit. Here, we don’t just talk about working together, we live it every day.

Whether you're just starting out or looking to take the next step in your career, we encourage you to explore our open roles.

Join a company where your teamwork truly come to life. Check jobs open at WTW and apply today.

Greatest teamwork examples in the workplace

Thu, 04 Sep 2025 11:00:00 +0000

Teamwork is more than just a buzzword, it’s a core driver of innovation, project success and employee satisfaction. In today’s fast-paced and interconnected work environments, knowing how to collaborate effectively is essential.

Whether you're looking to grow in your current role or updating your resume, understanding real-world teamwork examples in the workplace and identifying strong examples of teamwork skills for a resume can set you apart.

Why teamwork matters in the workplace

According to Amelia Dowty, Recruitment Lead for Europe, teamwork is part of how colleagues at WTW collaborate across global teams, building an inclusive and high-performing culture.

“Because our work spans disciplines, time zones and business functions, success often depends on how well we partner, share knowledge and solve problems together. Whether you’re in broking, consulting, technology or operations, it’s a strong collaboration that moves us forward and deliver value to clients.”

Amelia Dowty, Recruitment Lead - Europe

As for Ana Sobral Peche, Talent Acquisition Associate, teamwork is essential for building inspiring solutions.

“Successful teamwork requires three fundamental skills: active listening, adaptability and clear communication. It’s essential to listen to others genuinely, not just to understand their ideas, but also to build trust. Equally important is the ability to adjust your approach to meet the team’s needs and respond to evolving challenges. This allows for effective collaboration and ensures that your own ideas are communicated with clarity and purpose.”

Ana Sobral Peche, Associate – Talent Acquisition

Real teamwork examples in the workplace from WTW professionals

“One of the best examples of effective teamwork I’ve experienced at WTW comes during a particularly critical time of year for my team - Rewards Data Intelligence - the publication of our major survey updates in August and September.

When I first joined these final reviews were managed within sector-specific teams. However, in recent years we’ve shifted to a much more collaborative approach across the entire UK team. During this “crunch time,” everyone pitches in regardless of sector alignment to help carry the load.

Whether someone is able to spend just 30 mins or hours, each contribution makes a tangible difference. It’s a real 'many hands make light work' example.

The outcome has been remarkable: the workload feels more manageable, it’s a lot less stressful and we've consistently been able to finalise and publish high-quality reports earlier than ever before.”

Nora O’Donnovan - Director, Work & Rewards

“On one particular client, we have a very broad team with various areas of expertise that all contributes to the final result.

Elaine Cannella and Emily Sarokhan led the development of a comprehensive comparison of market solutions and capabilities. Meanwhile, Dennis Perales and Lauren Taylor collaborated on a robust vendor optimization analysis.

With Stéphanie Dore’s guidance, we also evaluated alternative health plans tailored to this population with support from Brian Stitzel, Kaitlin McKenna and Olivia Gusdorff, incorporating social determinants of health and population level medical data.

The result was a highly customized, data-driven Health & Wealth strategy that demonstrates our value to our clients.”

Kyle Arbadji, Director – Health & Benefits

“In 2022, a new insurance company reached out to us requesting a managed solution for quote and reserve calculations. The challenge was that the company planned to launch operations in October of that year, while our solution was scheduled to be available only in 2023.

To meet the client’s requirements, several teams within Insurance Consulting and Technology collaborated under the leadership of a valued colleague. Our consultants designed the models and processes in close partnership with the client; the technology consulting team gathered the project requirements; and the technology and operations teams built the solution.

We successfully delivered a comprehensive solution, integrated with other providers and fully aligned with the client’s expectations.”

Avelina Zimbrón, Director of Technology Consulting

If you’d like to learn how to highlight your teamwork skills on your resume, check out our latest blog for tips from our recruiters.

Inspired by a career that moves you to better teamwork opportunities?

If these stories of collaboration sparked something in you, why not take the next step?

We believe in the power of teamwork to drive innovation, growth and meaningful impact. Explore a career that moves you: one where your voice matters and your contributions help shape the future.

Check our jobs open at WTW and discover where your next great team experience begins.

From connection to leadership: Monica DeGraff’s journey

Thu, 18 Sep 2025 11:00:00 +0000

Inspiring leadership stories go beyond results and metrics. One of those testimonials belongs to Monica DeGraff, Senior Director and Market Leader for Colorado, Utah, and Wyoming, in North America. With 32 years of experience, nearly a decade of which has been at WTW, Monica has spent her career transforming the workplace through meaningful human connection.

Bridging generations and empowering talent

Since stepping into the Market Leader role in 2018, Monica has focused on building bridges between seasoned professionals and early-career talent. With a team of over 36 people spread across the United States, she has implemented initiatives that foster synergy and a sense of belonging regardless of location.

One of her standout initiatives is a program that pairs colleagues from different levels of seniority for quarterly conversations. The goal is to create space for genuine dialogue, knowledge sharing and relationship-building.

Monica designed the program specifically to give early-career colleagues more opportunities to grow and to harness their natural curiosity and spontaneity through spending focused time with more senior colleagues.

“The idea was to make sure our younger colleagues had access to more experienced professionals so they could learn, grow and feel part of the team”.

Strengthening team culture through purposeful action

Monica believes that connection among colleagues shouldn’t be limited to work tasks. That’s why she launched a team entertainment committee that organizes activities like hiking, arts and crafts, trivia games, volunteer events and even monthly music-sharing sessions. These experiences, that literally show colleagues that a career at WTW can move them, are designed to include both in-office and remote team members.

“A large portion of our team doesn’t live in Colorado. So, we do a lot of virtual activities and you have to be intentional about it. Connecting with people is like any other muscle, you must work at it to make it stronger.”

Fostering autonomy through practical leadership

To Monica, leadership isn’t about control, it’s about enabling the team to thrive independently. Her leadership philosophy, known as the “3D” approach (Delegate it, Drop it or Deal with it) helps her prioritize, empower others and stay focused on what truly matters.

“Everything that comes up, I ask: Can I delegate it? Do I need to deal with it now? Or can I drop it and move on to a higher priority? That mindset helps me manage a lot at once”.

More importantly, Monica sees success in leadership when her team can operate confidently without her constant involvement: “My goal is for the team to function well without me because I don’t want to be an obstacle for people or processes to move forward. That, to me, is the mark of a good leader: when people feel empowered to make decisions and do their best work”.

Finding purpose inside and outside the workplace

With a real impact that can make her proud, Monica’s influence doesn’t stop at WTW. She also volunteers at the Jefferson Center of Mental Health, where she applies her consulting experience to support an important community organization that takes care of individuals facing mental health challenges and substance abuse.

“I found purpose in volunteering outside of work. I use what I’ve learned in my career to help my community in a meaningful way”.

Despite her busy schedule, Monica makes it a priority to stay energized and healthy. She’s passionate about the outdoors and regularly hikes, bikes, swims and plays pickleball, sometimes up to 8 hours a week!

“Being outdoors gives me energy. I love to cook, eat good food, and stay active. But above all else, sleep is essential for me”.

Start a career that moves connections to collaboration

Monica’s story shows that growth is possible when you lead with empathy, empowerment and purpose. Whether you’re just starting out or looking to take the next step in your career, here are a few of her tips for success here at WTW:

Be curious: look beyond your immediate role and connect with colleagues across business lines and geographies.
Seek out opportunities: not everything will be handed to you on a silver platter, go after what challenges and excites you.
Embrace discomfort as growth: stepping outside your comfort zone often leads to the biggest breakthroughs.
Build relationships: success is rooted in strong, authentic human connections.

Ready to join a place with a culture that brings out your best? Explore open roles at WTW and apply today.

A 39-year journey: the fulfilling career of Bob Pecek

Fri, 03 Oct 2025 11:00:00 +0000

When you hear that someone has worked at the same company for nearly 40 years, you might picture a life of routine and repetition. But for Bob Pecek, Senior Associate Developer based in Cleveland, Ohio, in North America, his 39-year journey with us has been anything but static. "It doesn't feel like 39 years at the same company because the company and the work have changed so much."

Bob joined in 1986 and spent his first seven years in the Retirement practice. Back then, his work was largely about delivering annual valuations and disclosures to his clients. Pencil and paper supplemented results from a mainframe computer, a far cry from the sophisticated, cloud-based environment of today. "We had these big desk top calculators, and it was all paper files. Now, pretty much everything is online."

His career took a pivotal turn when he moved into the technology side of the business in the early 90’s, as the internet became more of a presence.At the time, most Pension system experts came from the Retirement practice, and there wasn’t a deep bench of tech-specialized talent.

That landscape has shifted significantly over the decades, and Bob has witnessed first-hand how technology at WTW has evolved into a dynamic, innovative domain.

"Working with technology is both interesting and frustrating, but that's what keeps it engaging. You're always learning something new."

Remote before it was mainstream

Long before the pandemic normalized hybrid work, Bob was already enjoying flexibility in his role. Since 2012, he’s worked remotely, collaborating with colleagues from Minneapolis and beyond.

"It’s always been about the results. The focus was never on whether you were in the office, but whether you delivered. That trust and flexibility were crucial."

While the work has changed over the decades, Bob says the people have always made it worthwhile. "I love working with smart, fun people. That makes all the difference," he says. His client relationships have also brought a great sense of purpose and satisfaction to his work.

Now, as he looks ahead to retirement, Bob reflects on how WTW has shaped his life. When asked to pick a word to summarize his journey he chose without hesitation: fulfilling.

"I have learned so much and after 39 years, the people you work with feel like family. Many of them are retiring and you feel that shift."

Advice for the next generation

To those just starting their careers at WTW, Bob offers simple but powerful advice:

"Be open to change and stay curious. If you’re willing to adapt and keep learning, you can build a career here that spans decades."

Careers like Bob Pecek’s are a reminder that longevity doesn’t mean monotony.

From evolving roles to meaningful relationships and flexible work, WTW offers a space where professionals can grow and thrive for the long haul.

If you're ready to start a fulfilling journey of your own, explore our open roles and join a team where curiosity, flexibility and community come together to make careers truly rewarding.

Start a career that moves you today. Check out our jobs open and apply!

Why choose WTW for your career in investments?

Wed, 08 Oct 2025 11:00:00 +0000

Choosing where to build your career is one of the most important decisions you’ll make. We offer more than just a job: we offer a place to grow, innovate and make a meaningful impact.

Whether you're just starting out or looking to take your expertise to the next level, our Investments team provides a dynamic, inclusive environment where your career can be moved by bold thinking, curiosity and authenticity.

Discover WTW’s Investments team

Our Investments team is dedicated to helping clients build long-term wealth. From advisory and research to portfolio management and solutions, we offer diverse roles that allow you to make a real difference.

We value professionals who listen deeply, ask the right questions and think critically. If you’re passionate about investing, confident in presenting solutions and eager to embrace technology, you’ll thrive here. Learn more about our team and what’s waiting for you on our Investments page.

As Diya Luke, Global Head of Investments, says: “Are you bold, curious and authentic? Do you want to do work with purpose, create real impact for our clients, our communities and the wider world?”

Your career path doesn’t have to be linear. We support internal mobility, cross-functional collaboration and non-traditional career journeys. Just ask Christy Loop, Senior Director, Investments, in the United States:

“My experience at WTW has been akin to a jigsaw puzzle. There are so many different pieces internally. You think about people, resources and skill sets, client needs, our ability to innovate and create investment breakthroughs, and all of these pieces need to fit together. How we adjust our approach to solving this puzzle as the pieces get shuffled around, and the contributions and impact we can make within it, is really what keeps me excited and engaged.”

Christy’s journey, from client consulting to portfolio management and strategic leadership, shows how we empower colleagues to evolve and lead.

Continuous learning is part of our DNA. From mentorship and on-the-job experience to formal training programs, we invest in your development; both technical and soft skills.

Ellie Lloyd Jones, Director, Investments, in the United Kingdom, shares: “WTW supported my participation in a year-long cross-line-of-business training course for sales and client management, which opened my eyes to a whole world at WTW outside of the investments business.”

Ellie’s career has spanned client service, pension portfolio management and wealth strategy, driven by her willingness to raise her hand and our commitment to colleague development.

A community to belong to

We’re also proud of our inclusive culture, where everyone is encouraged to be their authentic self. Our team thrives on collaboration, innovation and shared purpose.

We value professionals with experience in wealth management, strong commercial acumen and a desire to grow in a fast-evolving industry.

AI prompting skills and a degree-level education are also highly valued.

“You’ll build a bold and impactful career, in an inclusive team that supports you to be your best”, says Diya Luke, Global Head of Investments.

Ready to start a career that moves you?

If you're passionate about investing, confident in presenting solutions and eager to embrace technology, this is the place for you to be.

Visit our Investments page to explore open roles and hear more stories from colleagues around the world who are shaping the future of the industry.

Start a career that moves you today at WTW!

Exploring career paths in Investments

Wed, 08 Oct 2025 11:00:00 +0000

We believe that a fulfilling career in investments is built on a foundation of diverse opportunities, continuous learning and the freedom to shape your own path.

In this article, we’ll explore the many directions your journey can take within our global Investments team: whether you’re interested in client consulting, portfolio management, operations or strategy.

You’ll also hear directly from colleagues who have carved out unique career paths, overcome challenges and found support to grow and succeed.

Visit our Investments page to explore open roles and hear more stories from colleagues around the world who are shaping the future of the investment industry.

What we do in the Investments team

We help organizations make informed decisions that drive long-term financial success. We provide strategic advice and solutions across a wide range of investment challenges, including portfolio construction, manager research, risk management and sustainability.

Our work is grounded in deep research and global market insights, allowing us to deliver outcomes that matter for clients, their stakeholders and the communities they serve.

We operate as collaborative partners, combining technical expertise with a strong understanding of our clients’ needs. Whether advising pension schemes, building wealth strategies or managing assets directly, our team works across geographies and disciplines to create tailored solutions.

With a focus on innovation, impact and continuous learning, we help clients navigate complexity and unlock new opportunities in a fast-evolving investment landscape.

Check out two testimonials from our colleagues who’ve taken different career paths within our team and get inspired!

Real growth, real impact

Alicia Lasser, an Associate Director in our Investments team in the United States, began her journey in 2019 on the third-party oversight team.

Her path to leadership was shaped by opportunity, support and a willingness to develop based on the evolving landscape of the industry and the Investments business.

“I joined WTW in December 2019 on the third-party oversight team and that opportunity was really exciting for me because I was able to utilize a lot of my prior work experience. I focused on career development and was invited to be part of an internal program that sparked my interest in leadership.”

In 2022, Alicia stepped into a new role leading the US Middle Office team, a group facing some challenges. With the backing of her peers and managers, she helped transform the team and now leads the North America Middle Office.

“Over the two and a half years, I've seen so much growth and that's really from the support of management, the support of the peers, support of the amazing team we were able to build. We overcame so many challenges and I’m proud of my team.”

Non-traditional paths and learning opportunities

Ellie Lloyd Jones, a Director in our Investments team in the United Kingdom, joined WTW in 2017 and quickly discovered the breadth of learning and support available.

“For me it's been an excellent place to start my career due to the learning opportunities and the fun and supportive working environment. I've experienced working in client service, portfolio management for DB pension schemes and being an analyst on two of our funds. Most recently, I switched focus to build our client base in wealth.”

Ellie’s career path shifted almost overnight, from pensions to wealth, thanks to her initiative and WTW’s flexibility.

“This non-traditional career path came as a result of both responding to what WTW needed from me and being bold enough to ask for opportunities that aligned with my long-term career aspirations.”

Ready to start a career that moves you?

Do you see yourself in stories like Alicia’s and Ellie’s? Are you someone who’s bold enough to ask for new challenges, curious enough to explore different paths and authentic in how you show up at work?

If you’re ready to grow within a company that makes space for you to thrive, WTW could be the right place to build your future.

We’re hiring across our Investments teams in multiple countries, and we’re looking for professionals who want to have a real impact.

Visit our Investments page to explore open roles and hear more stories from colleagues around the world who are shaping the future of the investment industry. Start a career that moves you today at WTW!

Ashton’s apprenticeship journey at 51��߹ۿ�

Thu, 09 Oct 2025 11:00:00 +0000

Ashton joined on our Level 4 Insurance Professional Apprenticeship in September 2024. He is based in Ipswich and works within our Marine team in Corporate Risk and Brooking. Just a year in and he’s already passed his third exam on his pathway to his Insurance Professional Qualification.

Making a meaningful impact

Day to day, Ashton works in Marine Cargo, his role is all about guiding clients through the complex claims process. One standout example is an international aid account, with claims in challenging global locations like Gaza and Ukraine with these often relate to shipments of vital goods such as medical and food supplies. Ashton and his colleague help ensure these claims are paid swiftly, so the client can replace and resend essential cargo to people who need it most.

All kinds of opportunities

Ashton appreciates the varied and interesting opportunities he’s had since joining WTW: “I’ve had many fascinating opportunities, such as being able to travel to London to view the Lord Mayor's show with a senior colleague. I’ve also attended a few career events on behalf of WTW to encourage students to enter the insurance industry.”

When asked what he values most about working at WTW, Ashton highlights the outstanding workplace culture: “The supportive environment makes it easy to connect with colleagues and feel valued as part of the team. There’s real collaboration and inclusivity here, and I’ve loved the chance to travel to other offices and build professional relationships across regions.”

From first day to fulfilling career

If you’re ready to transform your tomorrow with our blend of purpose, people and opportunity, check out our early careers roles today by clicking on the banner below.

How WTW Investments professionals make a global contribution

Wed, 08 Oct 2025 11:00:00 +0000

Investing is more than numbers and returns. It’s about creating meaningful change, breaking down barriers and building a better future.

Across our global Investments team, colleagues are making an important contribution through education, stewardship, climate analytics and community empowerment.

Their stories show how purpose-driven investing can shape lives and transform tomorrows.

Visit our Investments page to explore open roles and hear more stories from colleagues around the world who are shaping the future of the industry.

Our Investments team is committed to helping clients make a difference in their organizations and in the world.

We deliver meaningful results by offering sharp perspectives, acting as skilled investors and serving as engaged and trusted partners.

We thrive on innovation, focus on people and build careers that move them.

Together, we create long-term wealth through the innovations that matter most to individuals and communities.

Rhys Simons: supporting equity through investment education and mentorship

Rhys Simons, Associate Director in the UK, works across asset research and portfolio management.

He’s deeply involved in the CEP (Catalyst Education Program) both as WTW’s liaison as well as a governor on the program, which supports students from underserved backgrounds in pursuing careers in investments.

“Following our CEP insight day last year, every student said they’d love to come back and work at WTW in the future. That’s a powerful sign of the program’s positive impact” shares Rhys.

Stephen Miles: enhancing our sustainable investing approach through research and stewardship

Stephen Miles, Head of Sustainable Investing, leads efforts to integrate financial risks related to sustainability into our investment approach.

This is an important area for many of our clients - be it navigating the complexities of climate transition or undertaking effective stewardship.

“In 2024, our stewardship services provider won the ICGN Excellence in Stewardship Award for work its systemic engagement approach to reducing methane emissions”, says Stephen.

Stephen emphasizes that success in this space requires collaboration across research, portfolio management, client teams, systems, legal and compliance.

Ada Kinczyk: shaping climate transition strategies with purpose and precision

Ada Kinczyk, Director in the Climate Transition Analytics team, helps clients manage financial climate risk by modeling how sectors can reduce emissions and adapt to a low-carbon future. Her work spans research, scenario modeling and strategic advisory.

“We ask questions like how to make travel less carbon intensive or how to feed a growing population sustainably. Then we help clients navigate the financial risks and opportunities that come with those changes”, shares Ada.

She finds purpose not only in the research but in the team culture. She’s proud of helping build an environment where people feel valued, ask questions freely and learn new things regularly.

That culture, she says, is key to delivering high-quality analysis and driving real-world progress.

Jing Climacosa: creating opportunity through inclusive hiring and community impact

In the Philippines, Jing Climacosa leads the Manila Investments team.

Inspired by a local entrepreneur who hired financially challenged students, Jing partnered with HR and a school to launch a working student program.

“We’ve hired 10 students, helped five graduate from college and now four work with us full time. All are first-generation graduates”, Jing mentions.

Jing says it’s a privilege to help break the cycle of poverty through the work we do, one student and one family at a time.

Start a career that moves you from local to global

These stories show how our colleagues are making a global impact through purpose-driven work. Whether it’s mentoring students, advancing climate solutions or building inclusive communities, we’re investing in a better future together.

Visit our Investments page to explore open roles and hear more stories from colleagues around the world who are helping to shape the future of the industry. Start a career that moves you today at WTW!

Work in investments at WTW: culture, collaboration and contribution

Fri, 10 Oct 2025 11:00:00 +0000

Working in investments means being part of a team that’s bold, curious and committed to making a difference. Our colleagues build careers that moved them by collaborating across disciplines, supporting communities and creating long-term value for clients. Whether through mentorship, innovation or volunteering, the culture we share empowers us to show up with purpose every day.

Visit our Investments page to explore open roles and hear more stories from colleagues around the world who are shaping the future of the industry.

Stuart Gray: building a career through mentorship, mobility and shared values

Stuart Gray, Senior Director of Investment Research in the UK, has spent over 20 years growing his career here. He began in manager research, learning from industry leaders and meeting hundreds of investment managers.

Later, he helped build global equity focus strategies and transitioned into portfolio management, gaining new skills and working with mentors across teams.

"The culture and values we share are incredibly strong. Everyone knows how to collaborate and share knowledge. That’s what’s kept me here for over 20 years and why I plan to stay for many more”, mentions Stuart.

Stuart highlights how working with colleagues across legal, compliance, trade management and operations has helped him grow.

He believes the opportunity to learn, move between teams and work with people who share the same goals is what makes our culture so powerful.

Nimisha Srivastava: creating pathways for talent and community impact

Nimisha Srivastava, Head of Investments for North America, is passionate about making a difference in the industry and beyond. She serves on the board of DIME (Diverse Investment Management Engagement) a national wealth literacy program that equips high school students with the tools and knowledge to build real, lasting wealth.

Unlike traditional financial literacy programs that focus solely on budgeting and saving, DIME introduces students to investing, entrepreneurship and modern wealth-building strategies, bridging the gap between theory and tangible outcomes.

We’re proud to be the only consulting firm sponsoring DIME. “That matters and speaks directly to our values. Inclusion can help achieve long-term financial outcomes for our clients”, shared Nimisha.

Nimisha celebrates how our teams embrace this mission, from organizing award ceremonies to mentoring students. She sees this hands-on approach as a reflection of our purpose, working today to transform tomorrows and improving the communities around us.

Georgina Hammond: extending our contribution through volunteering and support

Georgina Hammond, Director of Talent Development, shares how volunteering with a local charity has deepened her connection to our mission.

The charity repurposes baby and children’s items for families facing hardship. Georgina joined colleagues in packing school supplies and later ran the London Marathon to raise funds for the organization.

“The support I received from leadership and colleagues made a real difference. It enabled me to give back and extend our collective contribution to our community”, refers Georgina

She reflects on how small actions can create ripple effects and how being part of our team empowers us to be bold, authentic and curious in how we show up for others.

Start a career that moves your ideas to action

These stories show what it’s like to work in investments: a place where collaboration, culture and impact go hand in hand. Whether you’re looking to build your career, mentor future talent or support your community, you’ll find purpose in every step.

Visit our Investments page to explore open roles and hear more stories from colleagues around the world who are shaping the future of the industry.

Start a career that moves you today at WTW!

Why should a Pension Actuary join our Retirement Team in the United Kingdom

Mon, 27 Oct 2025 12:00:00 +0000

At WTW, our Retirement team offers so much more in pensions than the usual spreadsheets, calculations and quiet offices.

To help potential candidates understand what we do and what makes us different, we spoke with Shriti Jadav and Matt Wood, both Directors in our UK Retirement team.

They shared insights on the real impact of our work, the qualities we look for in new team members and why so many of our actuaries choose to stay and grow their careers here.

What do we do within our Retirement Team at WTW

As Matt Wood puts it, our UK Retirement team “traditionally advises companies and trustee boards on how to manage their pension schemes - not individuals.”

This includes helping clients ensure their schemes are well-funded, appropriately invested and capable of meeting their long-term promises to employees.

“Some of these pension schemes can be larger than the companies themselves,” Matt explains. Part of the Retirement team also provides guidance and advice to individuals.

Shriti adds that the role extends far beyond pure actuarial work.

“We also advise on governance, risk management, cyber security and sometimes individual member cases,” she says. “It’s varied and dynamic - no two days are the same.”

Why should an actuary choose Pensions? Our Directors respond

Many assume pensions is a “boring maths” field - but that couldn’t be further from the truth. Here's how our team sees it:

Variety: Pension actuaries don’t just crunch numbers. They’re involved in strategic conversations, operational decisions and regulatory compliance.
Consulting & people focus: Unlike insurance actuaries, pensions actuaries work closely with a wide spectrum of senior business leaders, HR and finance professionals. It’s a consultative, people-driven role.
Innovation: WTW leads the way in innovative areas like Collective Defined Contribution (CDC) schemes and Artificial Intelligence. “We’re working on future-facing solutions that push the industry forward,” says Shriti.
Longevity: While Defined Benefit (DB) pensions may be closing to new entrants, the work is far from over. The run-on journey is decades long and with innovative plans on the rise, this is a space full of growth.
Diverse Clients: We work with companies big and small, each offering new challenges and opportunities.

Why WTW is a place to build your career

Shriti, who’s been here for 14 years says "Working in a large firm like WTW gives you access to a huge breadth of opportunities. This gives you the ability to try different things and the power to shape your career to what suits you best."

Matt, who joined almost 20 years ago, agrees. “I’ve worked with different clients, in different teams and in different locations. WTW is supportive of career development and enabling you to dive into the opportunities that interest you most."

Both credit WTW’s people-focused culture as a key reason they’ve stayed. Many of our team members have been with us for their entire careers, some for many decades. " We make strong team bonds, have flexible working and a real sense of purpose, all of which make the job easier" says Matt.

Are you the candidate we’re looking for?

You don’t need to come in with all the answers, just curiosity and the drive to grow.

“Soft skills are as important as technical skills,” says Shriti. “We can teach people how to do the maths, but we’re looking for people who like solving problems, working collaboratively and communicating effectively.”

At WTW, we’re looking for:

People who want to make an impact and help clients solve real-world problems
Individuals who can communicate complex ideas in a simple, clear way
Actuaries who are team-oriented, curious and eager to learn
Professionals ready to embrace a variety of challenges, not just routine work

We also encourage early-career colleagues to grow into leadership - and we give them the tools to do so.

Join WTW and build a career focused on growth

At WTW, we’re proud to build careers that last. Whether you’re an experienced pensions actuary or looking to pivot into the field, our team offers the support, variety and culture to help you succeed.

If you want to work with industry leaders, take on meaningful client challenges and enjoy true flexibility, we’d love to hear from you.

We’re currently hiring Pension Actuaries across the UK - including in Reigate, Manchester, London, Bristol, Leeds, Birmingham and Edinburgh.

Explore our open roles today and build a career where people matter as much as numbers.

Celebrating Black History Month in the United Kingdom: Stories of inclusion, belonging and growth

Fri, 31 Oct 2025 12:00:00 +0000

Every October, Black History Month in the United Kingdom (UK) invites us to pause, reflect and celebrate the stories that shape our community of colleagues.

This date was introduced in the UK in 1987, led by Akyaaba Addai-Sebo as part of the African Jubilee Year, with the aim of highlighting the contributions of Africans to British cultural, political and economic life.

Since then, Black History Month has evolved into an interracial observance, also recognising the stories and achievements of people of Asian heritage and other ethnic minorities.

But we go beyond celebration: here at WTW we actively support our colleagues by fostering an environment where everyone feels valued and empowered. Through dedicated inclusion networks, inclusive policies and ongoing dialogue, we ensure that all colleagues have the space and support to share their stories, embrace their identities and grow.

This year, we sat down with two colleagues to hear about their journeys, the challenges they’ve faced and the ways WTW has helped them feel a true sense of belonging.

Their experiences reflect our commitment to inclusion and the importance of creating a workplace where everyone can be themselves and thrive.

Finding our path: Journeys of belonging

Many of us have traveled far across continents, cultures and careers. Pav Chahall, Head of Supplier Risk Management, shared how his parents moved from North India to the UK as children, seeking opportunity and a new beginning.

Pav’s own journey has been marked by learning, mentorship and the courage to take leaps into the unknown. “You’re always learning, you never stop. Sometimes you don’t succeed but you always learn.”

Carlos Pereira, Global Chief Privacy Officer, described the courage it took for his family to relocate from Guiné Bissau to Portugal, seeking a better future.

Growing up in new environments, Carlos found that openness, resilience and positivity helped him connect with others and build lasting relationships.

The power of family and community

Family is a recurring theme in this conversation. Pav emphasized how Indian culture centers around family and how he makes a conscious effort to keep his children connected to their roots.

“The human interaction, the lessons from previous generations, are invaluable. That’s the biggest gift someone can give: Experience.”
Here at WTW, we see colleagues supporting each other, sharing traditions and celebrating differences. These connections help us feel seen and valued.

As Carlos shared, “Celebrating Black History Month at work creates workplace awareness, which helps us to get to know and understand each other better.”

That’s why groups like the Multicultural Inclusion Network (MCIN) matter: They spark conversations, educate and help us see each other more clearly.

More about the Multicultural Inclusion Network (MCIN)

The MCIN is one of the many networks within the company that connects colleagues from different backgrounds, fostering inclusion and open dialogue.

As co-chair of MCIN in the UK, Pav highlights how both these networks and WTW’s culture create a welcoming environment.

“The environment here is all about collaboration, embracing cultures and welcoming changes. The reason I’ve been here for these years is that I’ve found it very warming and welcoming.”

MCIN helps create an environment where all colleagues can celebrate their identities and learn from each other, making WTW a place where cultural diversity truly thrives.

Overcoming challenges and embracing identity

Moving to a new country or stepping into a new role can bring feelings of doubt. Pav Chahall spoke about the importance of embracing vulnerability and asking questions, even when no one else would. “It’s OK if you make mistakes. Not every conversation will be perfect, but you learn how to handle it going forward.”

Bringing your whole self to work is an act of pride. Pav described wearing a Sikh bangle, a symbol of his faith and heritage, every day. “I know when people ask, they’re not trying to offend, they want to expand their knowledge. And yes, this is my identity, my belonging to my community.”

Leadership and representation

Inclusion is a journey, not a destination.

Our leaders play a vital role in fostering authentic, inclusive environments.

Carlos Pereira, who leads a global team, described his leadership style as authentic and inclusive, always striving to engage colleagues from every background.

“Inclusive leadership is essential for promoting an environment where everyone can thrive”, Carlos said.

Join a community where you belong

We prioritise creating spaces where everyone feels free to be themselves and bring their true selves to work. Our commitment to ongoing dialogue, engagement and authentic leadership shapes a culture where individuality is celebrated and colleagues are empowered to share their stories.

Black History Month in the UK reminds us how these efforts help us grow stronger together, building a workplace where everyone truly feels they belong.

If you’re looking for a place where your story is valued and where you can be lifted up by those around you, start a career that moves you at WTW.

31 years of growth and passion: Jo Acker’s journey at WTW

Fri, 07 Nov 2025 12:00:00 +0000

From her early days as an administrative assistant to her last role as Senior Director in the Employee Experience practice, Jo Acker’s 31-year story at WTW is a powerful example of how a career can evolve when opportunity meets passion.

As she steps into retirement, Jo reflects on the path she’s taken, the lessons she’s learned and the culture at WTW that made it all possible.

From admin assistant to senior director: a career built on opportunity

When Jo Acker joined WTW in 1994 as an administrative assistant, she never imagined she’d retire in the same company three decades later.
Early on, Jo’s background in communications and her natural editing skills stood out.

Though she was hired for an admin role, her ability to refine and improve written materials quickly caught the attention of her team. That recognition led to a shift into the professional track, where she began her journey as a consultant.

“I worked my way up from being the most junior person on the team to now one of the most senior. WTW saw something in me and gave me the chance to grow”.

What kept Jo at WTW for 31 years? The variety, the challenge and the people. “I’ve never been bored here. We work with hundreds of companies, each with unique challenges. That means every project is different, and every day brings something new”.

Flexibility that supports life’s journey

Jo’s career wasn’t just shaped by professional milestones, it was supported by WTW’s culture of flexibility.

As a single mother for several years, she adjusted her schedule to balance work and family, often starting early and finishing in the evening to be present for her children.

“I’ve always been a full-time employee, but WTW gave me the flexibility I needed during the most demanding times in my life”.

One of her most memorable experiences was leading a user design team for a client in the Netherlands, flying to The Hague every other week for a year and a half.

“It was one of the highlights of my career. I got to collaborate with consultants from around the world and explore Europe while doing work I loved”.

Jo attributes her longevity at WTW to the mentorship she received and the culture of fairness and recognition. As a former leader herself, Jo emphasizes the importance of building a personal brand based on reliability and excellence.

“Say yes to opportunities, but don’t overcommit. It’s about doing what you say you’ll do and being someone your team and clients can count on”.

Advice for future consultants

Jo’s experience reflects WTW’s commitment to supporting employees through life’s ups and downs. From flexible schedules to international assignments, she found that WTW’s culture allowed her to grow while navigating personal challenges.

And for those considering a career in consulting, Jo offers clear advice: “Be curious, be smart and be open to feedback. Consulting is demanding, but it’s also incredibly rewarding if you’re willing to grow and work hard”.

Life beyond work

Outside of work, Jo enjoys spending time with her grandchildren, playing pickleball and traveling.

She’s also a fan of reading fiction and has a unique interview question she loves to ask:

“Do you think you’re a lucky person?”. She believes the answer reveals a lot about someone’s mindset and attitude toward life.

Now that she is retired, Jo is enjoying her time with family, traveling and reading for pleasure.

“I’ve worked hard for 31 years and I’m proud of the career I’ve built here. WTW gave me the space to grow, the flexibility to thrive and the opportunity to do work that matters”.

Ready to build a career that moves you?

If Jo’s story inspires you, consider joining WTW. Whether you’re just starting out or looking to take your career to the next level, WTW offers support, flexibility and opportunity to help you grow.

Explore our open roles and join a community to belong to!

14 years and counting: Jeff Lincoln’s growth as a Pension Actuary

Tue, 18 Nov 2025 12:00:00 +0000

Jeff Lincoln, Director of the Retirement team in London, has spent his entire professional career with WTW.

Having joined in 2011 as a new graduate, Jeff has grown a lot in just over a decade: a journey shaped by the people around him, the challenges he’s embraced, and his commitment to staying connected, both in and outside the office.

A career that grows with him

“I joined WTW straight out of university, through the new graduate scheme,” Jeff shares. “The early years were intense, balancing client work with professional exams, but the support I received made a huge difference. I was encouraged to progress quickly, and that really helped me build a strong foundation.”

Today, Jeff is a Director, managing a team of seven people, leading strategic work for major clients. But for him, what stands out the most isn't just the professional milestones, it's the relationships he’s built.

“I’ve had great managers throughout my journey here, and I’ve always looked up to them. That inspired me to take on a leadership role myself. I want to offer my team the same support and mentorship I received.”

From Leeds to London and beyond

Jeff began his journey in the Leeds office, where he worked for seven years and qualified as an actuary. “Leeds had a real family vibe. We were a close-knit team, we even went on holidays together to unwind after busy exam periods. Some of those colleagues are still my best friends.”

In 2018, Jeff challenged himself with something new: a short-term secondment in Lisbon, followed by a permanent transfer to the London office. “It was a big step, but I wanted to grow professionally and experience new client challenges. Moving to London meant working with larger clients and expanding my technical expertise.”

Jeff has also traveled to India and Turkey through WTW, delivering trainings and taking part in cultural exchange experiences that broadened his perspective and strengthened cross-office collaboration.

A people-first culture

So what has kept Jeff at WTW for over a decade? “The people,” he says without hesitation. “It’s always been about the people. I’ve built friendships that go beyond work and that’s what makes coming to the office enjoyable.”

Jeff is a strong believer in in-person work and goes to the office every day. “Being around your team makes a huge difference. You build stronger relationships, you feel more connected and you know what’s happening. Especially for early-career colleagues, coming into the office is key to grasping things quickly and creating those meaningful bonds.”

Empowering others and leading with care

Jeff has been managing people for the past two and a half years and sees it as a way to give back. “I try to make sure people feel seen and appreciated. It’s important to recognize effort and create a space where people can speak openly.”

He believes leadership is about listening. “Everyone is different. Some people want regular check-ins, others prefer more independence. It’s about building a relationship where people you work with trust you, so that even if you weren’t their manager, they’d still know they can come to you.”

Work-life balance and staying energized

Outside of work, Jeff prioritizes wellness through fitness:running, swimming and hitting the gym. “Exercise helps me stay focused and resilient. It’s a big part of how I stay energized and mentally clear.”

He also enjoys organizing social activities like board game nights at the office, reinforcing his belief that strong workplace relationships create a better working experience for everyone.

Why join WTW?

Reflecting on his journey, Jeff encourages mid-level actuaries in the UK to consider WTW. “We have the best people, the biggest clients and the space to grow your career the way you want. You’re supported to learn, to suggest new ideas and to shape your own path. And you get to do all that surrounded by people you genuinely enjoy working with.”

Ready to build your career as a Pension Actuary at WTW?

Whether you're in Reigate, Manchester, London, Bristol, Leeds, Birmingham, or Edinburgh, our Retirement team is growing.

We’re looking for professionals who are ready to build meaningful careers in a collaborative, people-first environment. Are you ready to join us? Explore open roles and apply today.

Meet the team: voices from Mexico, the Philippines and beyond

Tue, 18 Nov 2025 19:46:15 +0000

Our strength comes from the diversity of our people and the global perspectives they bring to our work. Today, we’re excited to share insights from colleagues across Mexico, Philippines, India, North America and beyond.

Their stories reflect our commitment to collaboration, growth and making a real impact for our clients and each other.

Visit our Investments page to explore open roles and hear more stories from colleagues around the world who are shaping the future of the investment industry. Start a career that moves you today at WTW!

What is the culture like at WTW Investments?

The culture at WTW Investments is built on collaboration, inclusion and a genuine commitment to supporting one another. Bringing together diverse perspectives leads to better outcomes for clients and creates an environment where everyone can thrive.

Team members are encouraged to share ideas, challenge the status quo and learn from each other, making this a workplace that values innovation and personal growth.

Teams operate with a spirit of openness and respect where every voice is heard and valued. Whether working locally or across borders, colleagues support each other’s development and celebrate successes together.

This culture of trust and teamwork empowers people to make a difference and grow their careers.

Ana Hernandez, Director in Mexico

Ana brings a global perspective to her work and values the collaborative spirit at WTW.

“What I enjoy most about working in Investments at WTW is the opportunity to make a real impact for our clients, collaborating with diverse and talented teams both locally and globally. The openness to learning, collaboration and genuine commitment to people’s development are the aspects of WTW’s culture that made me choose to build my career here.”

Vikas Sritalam, Manager Onboarding in India

Vikas highlights the sense of belonging and support within the team.

“I truly feel a sense of belonging here, supported by a collaborative team and a line manager who genuinely cares about my professional and personal growth. The strong team spirit both internally and with external partners is what makes the culture at WTW Investments so special.”

Alicia Lasser, Head of North America Middle Office

Alicia appreciates the supportive environment and the encouragement to take on new challenges.

“The support from management, peers and the amazing team we’ve built has been instrumental in overcoming challenges and achieving growth. At WTW the culture is all about helping each other succeed and celebrating our collective achievements.”

Stuart Gray, Senior Director in the UK

Stuart emphasizes the company’s values and collaborative approach.

“The culture and values here are incredibly strong; everyone works together to achieve shared goals and collaborates to share knowledge. The combination of opportunities to learn, move around different teams and the culture and values at WTW is what’s kept me here for over 20 years.”

Dani Sison, Lead Associate in the Philippines

Dani highlights the supportive and growth-oriented culture at WTW.

“Since my first day at WTW, I’ve felt supported and encouraged to learn and grow. The focus on development is real, with opportunities to build your career through both formal programs and everyday interactions with approachable colleagues.”

Join a community to belong to

These voices from around the world show how WTW’s culture of collaboration, growth and inclusion empowers our people to make a difference for our clients and for each other.

If you’re looking for a place where you can belong, grow and contribute, we invite you to explore our open roles and join our team.

Discover your own path at WTW and become part of a community where you truly matter.

Career growth stories in Investments

Tue, 18 Nov 2025 12:00:00 +0000

Why build your career in investments at WTW? Here you’ll find a place where learning never stops, support is real and your path can be as unique as you are.

Whether you’re looking for technical challenges, leadership opportunities or a chance to innovate, you’ll find space to grow and people who want to see you succeed.

Visit our Investments page to explore open roles and discover more stories from colleagues around the world who are shaping the future of the investments industry.

Why should you choose to grow your career with us

Here, learning is continuous, support is genuine and your career path can be as unique as you are. Whether you’re seeking technical challenges, leadership opportunities or a chance to innovate, you’ll find room to grow and colleagues who truly want to see you succeed.

We’re hiring across our Investments teams in multiple countries and looking for professionals who want to have a real impact.

See our stories of growth shared by colleagues from different countries and find some inspiration to choose WTW to grow your career.

Stuart Gray, Senior Director

Stuart Gray began as a graduate in the manager research team more than 20 years ago. Stuart’s journey has included building global equity focus strategies, evolving his role from manager research to portfolio management and continuously expanding his skills. The chance to learn from new mentors and collaborate across functions has been the hallmark of his experience.

“Having researched hundreds of managers across the industry, I know the culture we have here is rare. The combination of learning opportunities, team mobility and shared values is what’s kept me here for over 20 years and I plan to stay for many more.”

Diya Luke, Global Head of Investments

Diya Luke describes a culture where innovation and learning go hand in hand. Diya points to real growth opportunities from global mobility and international exposure to cross-team learning and non-traditional career paths.

“We’re proud of our innovation-led culture, where continuous learning is part of everyday life. And we offer real growth opportunities from global mobility and international exposure to cross-team learning and non-traditional career paths.”

Ellie Lloyd, Director

Ellie Lloyd has built a bold career at WTW by embracing opportunities and pursuing a non-traditional path, moving from pensions to wealth and expanding her skills through diverse roles and projects.

“WTW’s investment in colleagues, both on the job and through formal training, has helped me grow as a professional and enjoy a rewarding career. The breadth of experience and the chance to work with different teams has made me a more well-rounded individual.”

Christy Loop, Senior Director

Christy Loop’s journey at WTW has gone from consulting, portfolio management to strategic leadership, allowing her to connect with clients holistically and drive innovation in investment strategy.

“My experience at WTW has been like a jigsaw puzzle: so many different pieces: people, resources, skill sets, client needs and our ability to innovate. How we adjust our approach as the pieces get shuffled and the contributions we make is what keeps me excited and engaged.”

Faye Hebdon, Investments Chief of Staff

Faye Hebdon joined the Investments team in 2006. Faye’s career has spanned from high-value bids to leadership roles and a focus on teamwork. Even in high-pressure environments, the collaborative spirit has created a supportive and rewarding workplace.

“What gets me out of bed every day is knowing that I’m working as part of a motivated leadership team focused on meeting the needs of both our clients and our colleagues, delivering the investment outcomes that create breakthroughs for individuals but also make a positive difference in the world that we live in.”

Start a career that moves you at WTW

These stories show that career growth in investments at WTW can take many forms. If you’re bold enough to seek new challenges, curious to explore different paths and authentic in how you show up at work, this could be the right place to build your future.

Why choose a career as an Associate Client Advocate

Mon, 24 Nov 2025 12:00:00 +0000

If you’re considering a career that blends client engagement, technical expertise and flexibility, this blog post is for you.

We’re currently recruiting Associate Client Advocates (ACAs) for our Corporate Risk and Broking team in the U.S., and we want to give you a closer look at what makes this role so rewarding.

Here, you’ll learn what ACAs do, why WTW is a top choice for professionals in this space, the skills that set you up for success and the growth opportunities that await.

Whether you’re starting your career or looking for your next big move, discover why becoming an ACA at WTW could be the perfect fit.

A role that puts you at the heart of client relationships

If you’re looking for a career that combines strategic thinking, client engagement and flexibility, the Associate Client Advocate (ACA) role at WTW is an excellent choice.

ACAs are integral to our Corporate Risk and Broking (CRB) team in the U.S., serving as trusted advisors who help clients navigate complex risk landscapes. This is not just a job, it’s a foundation for a long-term career in insurance and risk management.

As an ACA, you’ll be the day-to-day contact for clients, ensuring service excellence and delivering tailored solutions. You’ll collaborate with internal teams, resolve challanges and provide strategic guidance that strengthens client relationships. It’s a role that demands both technical expertise and a customer-first mindset, making it ideal for professionals who thrive in dynamic environments.

What makes WTW stand out for ACA professionals?

Choosing where to grow your career is a big decision. Here are three key differentiators that position WTW as a top choice for ACA professionals in the U.S.:

Dedicated support structure
Every ACA works alongside a Client Specialist, ensuring you have the resources and backup needed to deliver exceptional service. This collaborative model allows you to focus on strategic client advocacy while leveraging operational support.
Flexibility and choice
Here ACAs can be generalists, working across diverse industries or they can be specialists, developing deep expertise in sectors like healthcare, technology or manufacturing. This flexibility empowers you to shape your career path based on your interests and strengths.
Work style flexibility
We understand the importance of work-life balance. ACAs enjoy hybrid and remote work options, with the ability to manage client needs while maintaining personal priorities. Whether you prefer working from home or engaging in occasional travel, WTW offers the flexibility to make it work.

Skills that set you up for success

When evaluating candidates for the ACA role, we look for three core traits:

Exceptional communication skills: you’ll be the voice of WTW for your clients, so clarity and professionalism are key.
Customer-first mindset: building trust and delivering value are at the heart of what we do.
Technical insurance knowledge and adaptability: the ability to master insurance concepts while embracing new technologies and processes is essential in today’s evolving market.

Growth opportunities

One of the most exciting aspects of starting as an ACA is the career mobility it offers. Many ACAs advance into strategic client service roles such as Client Advocate (CA), Senior Client Advocate (SCA) and even Global Client Advocate (GCA).

Others pivot into broking, claims, production, leadership or specialized areas within WTW. This role is a launchpad for a career that can move you in multiple directions.

Appealing to all career stages

Whether you’re early in your career or a seasoned professional, the ACA role offers unique benefits:

Early career: gain a strong foundation through client interaction, teamwork and technical skill development.
Mid-career: enjoy flexibility to travel or focus on specialization, building deeper industry knowledge.
Senior career: leverage your experience to mentor others, lead complex accounts and shape client strategies.

Start a career that moves you as an ACA in the U.S.

We believe in creating opportunities that empower you to grow, learn and make an impact. As an Associate Client Advocate, you’ll join a team that values collaboration, innovation and flexibility, while giving you the tools to succeed. Ready to take the next step? Explore open ACA roles and apply today.

From Day One to Year Fifty: the remarkable story of John Milam and 51��߹ۿ�

Fri, 05 Dec 2025 09:52:16 +0000

Fifty years in the same company. It’s a milestone that few reach and even fewer with the same unwavering loyalty, passion and purpose.

For John Milam, a lifelong Producer (Sales Professional) based in Knoxville, Tennessee, June 1, 2025, marked half a century since he first walked through the doors of WTW.

What began as a young graduate’s first job in 1975 has moved to a legacy defined by relationships, resilience and a love for people that shines through every story John tells.

The early years

At just 22, John joined a small Knoxville office of five employees and a manager who would soon become a lifelong friend.
Those early days looked a lot different. “We visited client sites in person factories, sawmills, foundries and explained benefits face-to-face,” John says. “I did it all in a suit and tie, even in the heat of a foundry or climbing into a cement mixer cab.” It was a time of grit, personal connection and handwritten notes.

Over the years, John saved everything, letters, client notes, announcements; a paper time capsule of his career. By his tenth year, John had already built a thriving network of clients. Over time, those connections evolved into lasting partnerships, many of which have stood the test of time.

“The longevity of my client relationships is what I’m most proud of” he says. “They’ve shaped my life. My clients are my friends, they’re like family.”

The changing times

From overhead projectors and 35mm slides to PowerPoint and the digital revolution, John has seen WTW’s business transform through technology.

He laughs remembering the “information highway” days. “We didn’t even know what the internet was,” he says. “I used to stop at pay phones with a handful of quarters to return client calls before cell phones existed.”

By the late 1980s, John was one of the first in Tennessee to have a car phone. So early that the phone company featured him in an ad!

“Technology kept evolving, but the essence of our business, trust and relationships never changed.”

Lessons from a 50-year journey

Five decades at WTW have taught John a few things about success; lessons he believes can be applied to everyone, regardless of their role:

Be patient and persistent; there are no shortcuts.
Follow through and treat people with kindness and respect.
Stay loyal and grounded; the grass is greener where you water it.

“If people know you, like you and trust you, they’ll find a way to buy from you.”

A legacy of joy and purpose

Fifty years later, John Milam still radiates the same energy he had at 22, only now; it’s grounded in gratitude.

“I’ve been blessed,” he says simply. “If you grow because of someone, help someone grow because of you. And remember: every day is a choice, so choose to make it a good one.” Here’s to John and 50 years of service, connection and heart at WTW.

Beyond the office

For John, family has always been his foundation. The third of ten siblings, he credits his parents, especially his father, a World War II pilot, and his mother, the heart of their home, for shaping his values.

“They taught us discipline, kindness and the importance of getting along”, he says. And every morning, John keeps a ritual that reminds him what matters most: “before I get out of bed, I say, ‘I greet this day with joy in my heart”. A reminder of the humor and warmth that has carried him through the decades.

Create your journey at WTW 

How about following John’s example and taking your next career step at WTW? Explore our open roles and join a company where people matter,  growth is supported and you can go the distance.

Discover a company where your tenure story could start next, with a career that moves you.  

Exploring career paths as an Associate Client Advocate

Wed, 17 Dec 2025 12:00:00 +0000

Starting your career as an Associate Client Advocate (ACA) at WTW opens doors to a world of possibilities. This role is more than a job. it’s a foundation for growth, flexibility and impact within the Corporate Risk and Broking (CRB) team in the U.S.

Whether you’re just beginning your professional journey or looking for a new challenge, the ACA position offers a clear path to advancement and diverse opportunities across the insurance industry.

In this post, we’re highlighting the story of Ashley Snyder, who demonstrates how the ACA role can be a launchpad for success and long-term career growth.

Ashley Snyder: from Senior Client Manager to Client Operations Specialist

Ashley Snyder joined WTW in December 2022, drawn by the promise of long-term career growth. Starting as a Senior Client Manager, Ashley quickly advanced to team lead for Pittsburgh ACAs, then transitioned into a Client Operations Specialist role, and now leads the northeast geography.

Her success stems from a proactive mindset and a willingness to support her team:

“My willingness to dive in and help all team members to get the clients’ needs met. I also strive to identify process improvement opportunities and use creative problem solving regularly.”

Ashley credits WTW’s culture of respect, leadership support and work-life balance for keeping her motivated. As a working parent, flexibility has been key, allowing her to manage family commitments while thriving professionally.

Her advice to anyone considering WTW? “Do it! The company is very supportive of new individuals joining the team.”

She also highlights how flexibility makes a difference:

“When colleagues are understanding of unexpected personal commitments, it makes everything much less stressful to address.”

Why Ashley’s story matters

Ashley’s journey shows the versatility of the ACA role and the opportunities it creates. From Client Advocate roles to broking, claims, production and leadership, the possibilities are endless.

If you’re looking for a career that combines growth, flexibility, and impact, WTW is the place to be.

Start a career that moves you as an ACA in the U.S.

We believe in empowering professionals to grow, innovate and make an impact. The ACA role offers flexibility, resources and a clear path for advancement, making it an ideal choice for those ready to take the next step.

Ready to explore your future? Explore open ACA roles and apply today.

Why experienced insurance producers choose 51��߹ۿ�

Tue, 27 Jan 2026 12:00:00 +0000

In today’s competitive insurance landscape, experienced producers want more than a job. They seek an environment that empowers their growth, fosters collaboration and offers the ability to make a meaningful impact with greater autonomy.

Producers play a critical role in driving business success here. They are responsible for generating new opportunities for WTW within industries like Aviation & Space, Financial Services, Technology, Media & Telecom and Healthcare. By working closely with specialized teams, producers deliver tailored solutions that meet complex client needs and create long-term value.

With a highly competitive compensation plan, global reach and significant “white space” for growth, WTW is a global broker that provides producers with unique autonomy and impact. Our nimble, client-centric model ensures they have the tools, analytics and support to succeed.

In this blog post, we share testimonials from producers in the US who talk about their career progression and the reasons why they choose to grow here. You will also hear from senior leadership about what makes our culture unique.

For more details about our team and opportunities, visit the Producers Hub page.

A reputation that speaks for itself

We have long been recognized for our culture and industry-leading innovation. For Dave Lofstrom, Northeast Deputy Leader based in New England, joining WTW was an easy decision:

“WTW has long had a great reputation for a warm, employee-friendly culture and is well regarded for industry-leading innovation, analytics and client advocacy. When a role that aligned with my experience became available, the decision to join WTW was easy!”

This reputation is not just about words. Roles evolve as the industry and client needs change, ensuring producers stay ahead of the curve.

Our producers benefit from advanced tools for market access, pricing and underwriting analytics, as well as benchmarking. These resources, combined with free training modules and risk strategy education, empower producers to innovate and deliver exceptional results for their clients.

Empowered by collaboration and resources

Success in insurance is not a solo journey. Producers have access to specialists, thought leadership, analytics and support resources without the internal hurdles that often slow progress elsewhere.

As Dave explains: “It’s a very collegial culture focused on putting the best of WTW in front of clients and winning together. Specialists, thought leadership, analytics and support resources are all readily accessible to producers with minimal internal hurdles that can interfere with success at other places.”

This collaborative approach is amplified by teams like Risk & Analytics (R&A), which provide producers with advanced tools and insights to deliver exceptional results.

Ann Attardi, CPCU – Associate Director, Risk & Analytics, shares:

“Our team provides analytics capabilities that deliver great outcomes for our clients, empower our colleagues and create long-term sustainable advantages for our producers.”

Ann recalls a recent success story where R&A partnered with a producer to deliver a sophisticated portfolio analysis for a large financial institution client: “Bringing this engagement to our client allowed them to drive program efficiency and enhance communication with leadership. This partnership strengthened the producer’s role as a strategic partner and helped WTW retain and grow this large account.”

Work-life balance that truly exists

Many organizations talk about work-life balance, but we live it. Dave emphasizes:

“This is a bedrock component of the culture at WTW. Some places talk about being employee-centric, but their internal policies and actions don’t always align with the narrative. WTW has long been known as an organization that encourages professional growth while respecting the ‘real world’ need for balance in colleagues’ lives. This has been my experience since day one.”

Producers enjoy the flexibility and support needed to excel professionally while maintaining personal priorities, a combination that drives long-term satisfaction and success.

Leadership that inspires boldness

Paul Graziano, Growth Leader for North America, highlights what makes WTW unique:

"Our work culture is rooted in meaningful relationships, both among peers, across North America and globally, and with experienced mentors. What sets us apart is our belief that people move people in this industry. We recognize the power of relationships, especially when supported by a framework of technical excellence and innovative collaboration.”

Paul also highlights our commitment to onboarding and career development: “New Producers can expect a streamlined onboarding experience, a clear roadmap for relationship-building and strong peer support to ensure a successful start. We work shoulder to shoulder, fostering a collaborative community that unlocks new business opportunities and fuels career growth.”

Start a career that moves your boldness to brilliance

Choosing where to take the next step in your career is about more than finding a role: it’s about joining a community that values ambition, collaboration and balance.

Here at WTW, producers are empowered to innovate, supported by resources that make success achievable, and welcomed into a culture where relationships and growth truly matter.

If you’re ready to turn bold ideas into meaningful impact, it’s time to start a career at WTW.

How our producers move up, not out

Tue, 27 Jan 2026 12:00:00 +0000

Building a career in insurance broking is about more than finding your next role: it’s about joining a team that gives you the tools, autonomy and support to grow without limits.

Here at WTW, producers can move up, not out, by expanding their skills, deepening client relationships and shaping the future of risk solutions.

In this blog post, you’ll discover what makes WTW the right place for producers to thrive: from our unique selling points and advanced resources to real stories of career progression and leadership insights.

For more details about our team and opportunities, visit the Producers Hub page.

What makes WTW the right place for producers

Producers at WTW are at the forefront of client relationships. They generate new business within industries such as Technology, Media & Telecom, Financial Services, Healthcare, Construction and more.

What sets us apart from competitors?

Full access to specialists and tools: producers here are fully supported by the best people and the best resources, making unique net earnings in the market.
Global reach with “white space” for growth: as a global broker, we offer more opportunity to build a strong portfolio.
Advanced tools and training: our producers have cutting-edge resources and tools, including advanced digital placement, CRM, benchmarking, research and analytical capabilities, empowering them to deliver smarter, more effective solutions. Free training modules and embedded learning ensure continuous development.

This combination of autonomy, support and innovation creates an environment where producers can thrive and where career progression is not just possible, but expected.

Hugh Jessiman’s story at WTW

Career growth at WTW is more than a promise, it’s a reality. Hugh Jessiman, now Director in our Private Equity and Transactional Solutions team, shares his journey:

“I joined WTW for the team culture and the model that best serves my clients built on speed, efficiency and a client-first mentality. Those values align perfectly with the three core themes of our Alternative Asset Insurance Solutions (AAIS) team, making it a great fit for me and, more importantly, for my clients.”

Hugh’s background as a professional hockey player taught him resilience and teamwork, qualities that helped him stand out: “My background also taught me the importance of trusting those around you and how to learn and adapt when things don’t go your way. Those lessons translate directly into how I approach our business and support our clients.”

Since joining three years ago, Hugh has grown into a leadership role: “I’ve learned a great deal, strengthened client and team relationships. WTW combines global capabilities with an entrepreneurial feel. As a producer, there’s no better platform to serve clients.”

His advice for new producers? “Find an industry that interests you, learn from the experts and you’ll thrive. We have a collaborative, team-oriented culture that makes a large organization feel small and entrepreneurial.”

A culture of momentum: George Haitsch on team evolution

George Haitsch, who leads our Technology, Media & Telecom division, has seen firsthand how WTW creates opportunities for producers to grow:

“We’ve worked hard to build a community where people feel part of something with momentum. Our environment is dynamic, we continuously refine our portfolio and enable smarter, more complete solutions for clients. Producers here have the chance to take their sales career to the next level, supported by robust resources and a leadership team that values innovation.”

George emphasizes that WTW looks for producers who understand client needs and want to leverage advanced capabilities to deliver exceptional experiences. It’s a place where ambition meets opportunity.

Leadership perspective: Christian Ryan on development and support

Christian Ryan, North American Industry Leader, explains how WTW invests in its producers: “WTW invests in producers through structured training programs, ongoing learning opportunities, and access to industry-leading tools that help them grow both technically and strategically.”

Mentorship and collaboration are key: “One of our senior producers recently mentored a new hire through a complex client engagement, which accelerated the new producer’s confidence and deepened their understanding of consultative selling.”

Producers are empowered every day: “They have access to dedicated sales enablement teams, data-driven insights and collaborative peer networks that help them stay agile and client-focused. Producers drive growth, shape solutions and ensure we deliver measurable value to our clients.”

Start a career that moves your boldness to brilliance

Choosing WTW means choosing a career path where growth is built into the model. Here, producers can move up (not out), supported by a culture of collaboration, cutting-edge tools and leadership committed to their success.

If you’re ready to turn bold ideas into meaningful impact, it’s time to start a career at WTW.

The successful producer's toolkit: technology, training and support that make a difference

Tue, 27 Jan 2026 12:00:00 +0000

Success as an insurance producer today requires more than strong client relationships and industry knowledge. It demands access to advanced tools, continuous learning and a support system that empowers professionals to deliver exceptional results.

Here, we’ve built a model that gives producers everything they need to thrive without the barriers often found in the market.

In this article, you’ll learn how our support structure accelerates career growth, the training and events that keep producers ahead of the curve, and the technology that transforms performance. You’ll also hear from leadership about why these resources matter and how they shape success.

For more details about our team and opportunities, visit the Producers Hub page.

Support that drives professional advancement

Producers at WTW are at the forefront of client relationships. They generate new business within industries such as Technology, Media & Telecom, Financial Services, Healthcare, Construction, and more. To help them succeed, we provide a framework that combines autonomy with robust support.

Our producers benefit from dedicated sales enablement teams, collaborative peer networks and access to specialists across analytics, claims and risk strategy. This structure removes internal hurdles and ensures producers can focus on what matters most: building relationships and delivering value.

Christian Ryan, North American Industry Leader, explains that WTW invests in producers through comprehensive training programs, ongoing learning opportunities, access to industry-leading tools and mentorship.

“One of our senior producers recently mentored a new hire through a complex client engagement, which accelerated the new producer’s confidence and deepened their understanding of consultative selling.”

Producers are empowered every day: “They have access to dedicated sales enablement teams, data-driven insights and collaborative peer networks that help them stay agile and client-focused. Producers drive growth, shape solutions and ensure we deliver measurable value to our clients.”

Training, courses and events that keep producers ahead

Continuous learning is essential in a fast-changing industry. Our training is embedded into the producer experience, ensuring professionals stay sharp and informed. Our offerings include:

Free training modules on emerging technologies like AI, big data and machine learning, helping producers understand how these innovations impact risk and client strategies.
Risk strategy education integrated with our analytics platforms, teaching producers how to apply risk quantification, retention strategies and financial modeling.
Industry events and networking opportunities that connect producers with peers and thought leaders across global markets.

This commitment to education ensures producers can adapt quickly, innovate confidently and deliver solutions that set WTW apart.

Technology is a cornerstone of our producer toolkit. We provide access to cutting-edge digital placement systems, CRM solutions, benchmarking tools and sophisticated analytics.

These resources empower producers to deliver tailored, data-driven solutions while optimizing efficiency and client experience.

Start a career that moves your boldness to brilliance

Choosing WTW means choosing a career path where growth is built into the model. Here, producers have the autonomy to build their business, the support to overcome challenges and the technology to lead with confidence.

If you’re ready to join a team that values your expertise and helps you achieve more, start a career at WTW.

What an assistance dog teaches us about belonging at work

Fri, 20 Feb 2026 18:11:35 +0000

At WTW, inclusion goes beyond something discussed in policies or town halls, here, it's experienced day by day. For one of our colleagues, inclusion is very real, very visible and comes with four legs and a wagging tail.

We spoke to Sharon Jay who works alongside an assistance dog out of our Ipswich office, in the U.K., to understand how support shows up in practice and why visible examples of inclusion matter more than ever.

For Sharon, inclusivity begins with something simple yet profound: being seen and understood as a whole person. As she explains, “To me, it’s about not being judged, and being seen as a whole person rather than my disability or culture.” For her, inclusion means shedding assumptions and recognizing that every colleague brings their own mix of experiences, strengths and perspectives to the workplace.

Her journey with inclusion has evolved over time, shaped in part by shifting attitudes and the impact of COVID in accelerating conversations and openness. “In the past it has caused issues,” Sharon shares, “but where I currently work at WTW, they have been nothing but supportive.” That sense of support has played a meaningful role in helping her feel she belongs and is valued.

A significant part of Sharon’s working life is her assistance dog, whose presence has transformed her day-to-day experience. “Amazing!!” she says. “No one sees me anymore: it’s all about her!” Beyond the humor, the shift highlights something important: how normalizing visible differences can break down barriers. Her dog has sparked conversations, encouraged curiosity and helped create a more relaxed, welcoming environment for everyone.

Reflecting on WTW’s broader approach to inclusion, Sharon notes how much things have changed. “Times and attitudes have changed. WTW is less conservative in their approach to people and that can only be a good thing.” For her, genuine inclusion isn’t about achieving perfection but about being open, listening and continuing to grow.

Visibility plays a vital role in that progress. Sharon hopes her experience helps others feel more comfortable bringing their authentic selves to work. “I hope it allows others to know that being different is okay,” she says. When colleagues see inclusion in action, it can reassure them that they don’t have to hide parts of who they are to fit in.

For those seeking a more inclusive workplace, her advice is straightforward and encouraging: “Be honest and upfront. No one is going to judge.”

Sometimes inclusion looks like policies and programs. Other times, it looks like an assistance dog quietly reminding us that belonging starts with acceptance and that being different is not just okay, it’s something to be celebrated.

Ready to start a career that moves you?

If Sharon’s story inspires you, consider joining WTW. Whether you’re just starting out or looking to take your career to the next level, WTW offers support, flexibility and opportunities to help you grow.

Explore our open roles and join a community to belong to!

Why you should join the Pensions Administration Outsourcing Team in the UK

Fri, 13 Feb 2026 14:26:24 +0000

Have you ever heard of Pensions Administration? It plays a crucial role in helping people understand, access and manage the retirement benefits they’ve earned.

Here at WTW, we deliver high‑quality administration services to occupational pension funds, supporting more than five million participants worldwide through accuracy, care and industry‑leading technology.

Not convinced yet? This article will give you even more to consider. We’re currently hiring at multiple levels and whether you’re starting out, returning to work or looking to grow your expertise, this could be the opportunity you’ve been looking for.

Read on to discover what our leadership team and recruiters have to share about our culture, career paths and what it’s like to be part of Pensions Administration Outsourcing in the UK.

What we do and why it matters

Our Outsourcing GB business provides integrated administration solutions that help members understand and manage their benefits with confidence.

We support a wide range of pension arrangements, including Defined Benefit and Defined Contribution schemes, along with services such as pensioner payroll and governance support.

Our team also delivers treasury services and digital member experiences, providing a full‑service approach designed to meet the complex needs of our clients.

Underpinned by a strong internal control environment and continuous service improvement, we help protect people’s financial futures.

Our work culture

According to Stephen Pester, Senior Operations Manager, what truly sets the Pensions Administration Outsourcing team apart is the culture:

"We are an incredibly close‑knit team. It’s a supportive and friendly environment, full of talented people who genuinely care about doing a good job, who help each other out and feel valued.”

This sense of belonging is strengthened by regular cross-border collaboration. Whether based in the UK, Europe or further afield, colleagues work closely to share knowledge, solve challenges and keep every member of the team connected.

Training, growth and opportunities

From day one, colleagues benefit from a robust onboarding journey, structured training and ongoing development opportunities. Whether you’re early in your career, returning to work or already experienced in pensions or administration, WTW offers clear pathways to progress.

Stephen highlights the breadth of opportunities available: “There are so many different career pathways that our colleagues can consider: from traditional administration to specialist support, customer‑facing roles and technical positions.”

Our approach to growth is flexible and empowering, offering access to e-learning platforms, online modules and professional qualifications such as those offered by the Pensions Management Institute (PMI).

Our Lead Recruiter Lauren Kerr echoes this:

“Growth is part of our DNA. No matter your starting point, you’ll find plenty of opportunities to develop your skills and progress your career.”

What we look for in candidates

Depending on the role you apply for, you don’t necessarily need a pensions background to succeed here. We welcome people from diverse professional paths, particularly those with experience in administration, customer service, financial services or insurance.

The skills and qualities that matter most include:

Soft skills

Strong communication
Teamwork and collaboration
A positive, proactive mindset
Curiosity and willingness to learn
Client‑focused approach

Hard skills

Experience in admin or customer service roles
Familiarity with Defined Benefit or Defined Contribution pensions (helpful but not essential)
Comfort with digital tools
Ability to manage data with accuracy and care
Working knowledge of Microsoft Office applications

A flexible working model

Flexibility is part of our culture. As Lauren explains: “The Pensions Administration team typically works in a hybrid model, with most colleagues coming into the office once or twice a week. We aim to be as flexible as possible while meeting business needs.”

We also offer a generous benefits package, work‑life balance and a supportive environment where you can bring your whole self to work.

Ready to start a career that moves you?

If you’re looking for a collaborative culture, meaningful work and long‑term growth, we’d love to meet you. Explore our open roles and join the Pensions Administration Outsourcing team in the UK today.

Careers that move you: growth stories from our Pensions Administration team

Fri, 13 Feb 2026 14:06:09 +0000

Choosing the right career is about more than a job title. It’s about finding a place where you can grow, feel supported and make an impact that matters. In this article, we’ll show you what that looks like within our Pensions Administration team in the UK.

You’ll learn who we are, what we do and why joining us could be the next big step in your career. Then, we’ll share two inspiring stories from colleagues who prove that opportunities here are real and accessible, whether you’re starting fresh or returning after a break.

Why join our Pensions Administration team in the UK?

Our Pensions Outsourcing business delivers high-quality administration solutions to leading organisations worldwide. For over 25 years, we’ve supported more than five million participants across the globe.

We combine industry-leading technology with a strong focus on member experience, offering services such as Defined Contribution and Defined Benefit administration, pensioner payroll, governance and client web solutions.

Joining our team means a career that moves your ambitions to achievement. You’ll benefit from structured training, a robust onboarding experience and continuous development opportunities. Our culture brings out your best through collaboration and support with our flexible hybrid model, helping you balance work and life.

If you’re looking for projects that spark possibilities and opportunities that open doors worldwide, this is the place to start.

Two journeys, one team. Endless Possibilities.

Meet Liz Law and Tamara Leonard: two colleagues whose stories show that growth here is not just possible, it’s encouraged.

Liz’s story: a full-circle journey

Liz began her career in pensions administration over 30 years ago, starting at ground level with no prior knowledge of pensions. Through determination and learning, she worked her way up to team leader. After having her second child, Liz decided to take a career break to focus on her family, working in a local supermarket during that time.

When her children were older, Liz returned to the team at entry level. Despite the time away and changes in legislation and systems, she quickly regained her footing thanks to her experience and the supportive environment.

Over time, Liz progressed from Pensions Administrator to Senior Administrator, then Team Leader and now serves as Administration Manager overseeing teams in the UK, Mumbai and Manila.

Her journey reflects a career that moves ambitions to achievement and proves it’s never too late to restart and grow.

"After taking time out to focus on my children, I wasn’t sure if I’d left it too late to come back. I’ll be honest: I was nervous and part of me wondered if I was ‘too old’ to restart my career. But I didn’t need to worry. WTW welcomed me back with open arms, offered real support and never once made me feel judged."

Tamara’s story: growth in action

“I joined in late 2022 with little knowledge of pensions. From day one, I committed to learning everything I could: asking questions, taking courses and focusing on quality.

Within two years, I moved from Administrator to Senior Administrator. I mentor others, take part in pilot programmes and completed the PMI course. A career that moves your knowledge to expertise is what I’ve experienced.

Pension Administration isn’t just a job, it’s a service. The members we work with are someone’s family. Excellence matters because it impacts real lives.”

Tamara joined the Pensions Administration team with little knowledge of pensions or their history. From day one, she committed to learning everything she could by asking questions, taking courses and focusing on quality and excellence. Within her first year, Tamara began guiding new starters on procedures, showing her growing confidence and expertise.

By the end of her second year, Tamara had completed the PMI course, volunteered for pilot programmes and was promoted to Senior Administrator.

Today, she mentors colleagues and continues to take part in development initiatives. Her story is a testament to how curiosity and commitment can open doors to a career that moves knowledge to expertise.

“Take every opportunity to grow. If you don’t have experience with Pensions Administration, don’t hold back on questions, no matter what it is. There is a multitude of resources and support.”

Start your career in our Pensions Administration team in the UK

Whether you’re new to pensions or returning after a break, there’s space for you to grow. Explore open roles and discover your next step today.

A day in the life: Strategic Sellers edition

Fri, 13 Feb 2026 12:00:00 +0000

Step into the world of WTW’s Strategic Sellers, where each day is shaped by collaboration, challenge and the pursuit of opportunity. We invite you to experience the rhythm of a typical day, as told through the eyes of our colleague Chris Duggan.

You’ll gain insights into the realities of the role, from navigating key challenges and embracing WTW’s distinctive leadership style, to finding balance between work and life.

Discover what truly sets WTW apart for those who thrive on making an impact. Explore our page to learn more about Strategic Sellers in Great Britain and discover how you can be part of a team that moves ideas to action.

A day with Chris Duggan

For Chris, a Strategic Seller, the day begins early: “By 6:30, I’m up and preparing for the day ahead. After dropping my kids at school, I catch the train, listen to a podcast and check my emails, setting the tone for what’s to come.”

Arriving at the office, Chris joins his team for a catch-up call, reviewing upcoming RFPs and aligning on priorities:

“The morning is all about prospect outreach: reviewing news, industry updates and trigger events. I’m always looking for meaningful opportunities to connect.”

Lunch offers a brief pause, a chance to step outside and reset. The afternoon brings insight meetings with prospective clients, collaborative discovery sessions with colleagues and strategic input on tender responses.

“By late afternoon, I’m heading home, replying to emails and returning calls. Evenings are for family: cooking dinner, helping with homework and unwinding with padel. When I go to bed, I’m ready to do it all again tomorrow.”

Chris reflects on the pace and challenge: “Balancing prospecting, client meetings and bid management means every day is different. The challenge is staying ahead, being proactive, not just reactive. But that’s what makes the role so engaging.”

Why join WTW as a Strategic Seller?

WTW stands apart for Strategic Sellers seeking to make a real impact. Here, you’ll find a data-driven, analytical approach to risk, supported by open access to advanced platforms and resources.

The firm’s global reach means you can deliver consistent, high-quality solutions for clients across 140+ countries, while deep industry specialization ensures you’re always working with experts who understand their sector.

Collaboration is more than a value, it’s a way of working. Strategic Sellers at WTW can quickly assemble the right expertise, leverage integrated teams and access a wealth of learning and development opportunities.

Whether you’re looking for structured career progression or entrepreneurial leadership tracks, WTW offers a clear path for growth and the chance to build lasting relationships across a supportive, inclusive culture.

Explore our page to learn more about Strategic Sellers in Great Britain and discover how you can be part of a team that moves ideas to action.

Our impact across industries: how our Strategic Sellers drive value for clients

Fri, 13 Feb 2026 12:00:00 +0000

Our Strategic Sellers in Great Britain are at the forefront of delivering value to clients across a diverse range of industries.

This team is made up of entrepreneurial, collaborative professionals who are passionate about making a difference, not only for clients, but for their own careers and the communities they serve.

Strategic Sellers are empowered to build relationships, specialize and drive meaningful outcomes, supported by a culture that values innovation, expertise and genuine collaboration.

Want to know more about our Strategic Sellers in Great Britain? Check out our page and find out why you should consider joining WTW.

Key industry sectors we serve

Our reach spans the industries that move the world. Strategic Sellers partner with upper mid-market and large, complex organizations, often with multinational needs and global programs. The sectors we serve include:

Retail, Leisure and Hospitality
Transportation and Logistics (including Marine, Aviation and Aerospace)
Energy, Power and Utilities, Renewables
Construction and Infrastructure
Financial Institutions
Technology, Media and Telecom
Real Estate
Life Sciences and Healthcare
Manufacturing and Industrial
Public and Non-Profit Organisations

This breadth of industries means our team can offer compelling propositions and subject matter expertise for every client, wherever they operate.

Data-driven advisory: the analytical broker edge

What sets WTW apart is our commitment to data-driven advisory. Strategic Sellers bring a quantifiable, model-based approach to risk, making decisions clearer and more defensible for clients.

By using advanced analytics, we help clients frame risk and return trade-offs, optimize program structures and achieve better outcomes.

This “analytical broker” edge means clients see risk differently and can act with greater confidence in a fast-changing world.

A truly global platform

WTW’s global platform is built for multinational organizations. Our Strategic Sellers deliver consistent exeution, local compliance and on-the-ground service wherever clients operate.

This is made possible by one of the largest owned broker networks worldwide, powered by proven client technology platforms. The result is seamless service and the ability to meet complex client needs, no matter the location or the challenge.

Our teams are highly focused on their specialty lines, so clients work with people who live and breathe their sector every day. This deep specialization brings sharper insight, stronger market narratives and more compelling placement strategies.

Strategic Sellers aim to understand clients’ risks better than anyone else, ensuring that every solution is tailored and every opportunity is maximized.

A culture that sets us apart

Peter Chesterfield, Client Industry Leader, describes what makes WTW’s culture unique:

“Here, the client genuinely comes first and your relationship with the client is fundamental; we are not transactional in our approach. The work is meaningful and there are opportunities to specialize, make an impact for clients and on a personal and professional basis and be rewarded as a result”.

This culture is not just a talking point, it’s a lived experience. Strategic Sellers are supported by open, inclusive teams, with access to analytics, enablement platforms and integrated resources across broking, market relations, risk consulting and claims advocacy.

The “One WTW” approach means there are no silos; the best expertise is brought together for every opportunity.

Why now is the time to join

WTW continues to evolve and strengthen its offering in Great Britain and globally. As Peter notes: “We seek applicants who are aligned with our culture and want to make an impact to their clients, colleagues and own career. As a WTW employee you will form an integral part in supporting our growth aspirations through delivering meaningful and industry leading risk, insurance and capital solutions”.

For those who may not have considered WTW before, Peter adds: “WTW is a large company with a strong community-led culture where you don’t feel like just another number, because your contributions are recognized and rewarded”.

Join us as a Strategic Seller

If you are driven by data, passionate about industry expertise and want to be part of a team that delivers real impact for clients, now is the time to consider WTW.

Strategic Sellers here have multiple paths for career progression, from early roles to senior business development and leadership positions. You will be supported by a collaborative culture, world-class resources and the opportunity to make a difference.

Ready to take the next step? Check our page for more information and talk to us!

How collaboration with Strategic Sellers fuels global success

Fri, 13 Feb 2026 12:00:00 +0000

For us, Strategic Sellers are more than commercial leaders: they are essential partners in shaping strategy, driving growth and enabling global impact.

Few people see this more clearly than Liz Lister, whose role leading Global Multinational Strategy depends deeply on the insight, collaboration and bold thinking that Strategic Sellers bring to the table.

Want to know more about our Strategic Sellers in Great Britain? Check out our page and find out why you should consider joining WTW.

Turning insight into strategy through close partnership

As Liz Lister works to define and strengthen WTW’s multinational value proposition, Strategic Sellers play a central role.

Their proximity to clients gives them first‑hand knowledge of emerging risks, new opportunities and unmet needs; and this intelligence directly shapes the solutions her team develops globally.

“Leadership and Strategic Sellers collaborate to turn local wins into global impact”, she explains.

Their continuous feedback loop ensures that strategies remain relevant, market‑aware and deeply client‑centred.

A collaborative network that accelerates growth

Strategic Sellers never operate alone, a principle that directly supports Liz Lister’s ability to drive global outcomes. Each engagement can draw on bid management specialists, brokers, industry experts, claims professionals, risk consultants and analytics teams.

This interconnected ecosystem means sellers can move quickly, build the right team for each opportunity and deliver tailored, high‑value proposals, fueling both their success and Liz’s ability to scale multinational work across regions.

Innovation powered by seller‑led market intelligence

Many of the innovations Liz Lister champions are informed by insights surfaced by Strategic Sellers. Whether it’s industry trends, shifting client expectations or early signals of new growth sectors, sellers help her anticipate change and build strategies that keep WTW ahead of competitors.

This partnership has shaped everything from global frameworks to sector‑specific offerings, demonstrating how seller‑led intelligence drives WTW’s capacity to innovate.

Technology and tools that enhance the seller-leader partnership

Adrian Willmott, Managing Director, emphasises how WTW’s tools are designed to enable Strategic Sellers to collaborate more effectively with leaders like Liz Lister:

“We use data and insights to help them sell smarter and deliver better results for clients.”

With access to advanced platforms, in‑house client technology and ready‑to‑use content, sellers can quickly turn strategy into execution, providing Liz’s team with accurate market signals and accelerating her team’s ability to respond.

A culture where collaboration drives careers

Liz Lister often highlights that her own career growth has been possible because of WTW’s collaborative culture: one where Strategic Sellers, leaders and cross‑functional teams work as one.

She credits this environment of shared insight, belonging and open communication as a key factor in her ability to lead at scale: “WTW is a place where things happen. If you put your hand up, the sky is the limit. I really value the opportunity to shape future strategies and build new possibilities.”

Join a team where collaboration creates opportunity

Our Strategic Sellers have the backing of global leadership, advanced tools and a culture that values bold thinking and partnership. This collaborative foundation not only fuels the success of leaders like Liz Lister: it also unlocks growth for every seller who joins us.

Explore our page to learn more about Strategic Sellers in Great Britain and discover how you can be part of a team that moves ideas to action.

Building connections: the power of networking for Strategic Sellers

Fri, 13 Feb 2026 18:17:15 +0000

Step into the world of WTW, where Strategic Sellers thrive not only through expertise and ambition, but through the connections they build across a truly global network.

In this article, we explore how networking and community shape careers, drive business growth and foster a culture where every colleague can make an impact.

You’ll hear from leaders and recruiters on the unique advantages of WTW’s referral network, the role of specialty communities and how an open, inclusive culture empowers Strategic Sellers to build strong teams and lasting client relationships.

Explore our page to learn more about Strategic Sellers in Great Britain and discover how you can be part of a team that moves ideas to action.

Leadership insights: networking as a catalyst for growth

Kay McMenamin, Willis Global Specialty and Great Britain Corporate Risk & Broking (CRB) Growth Leader, reflects on the importance of connection and support.

“Finding the balance between in-office presence and meetings on teams is something that requires careful consideration. I am supportive of my team finding this balance, subject to there being sufficient direction and support from colleagues, developing kinship, maintaining morale and delivering for the business”.

Kay also highlights the value of being present for her team, both locally and globally:

“My role requires contact with various teams across the business locally and globally, but it also needs me to be present for my team.”

Adrian Willmott, Managing Director, reflects on the power of integrated collaboration at WTW:

“Our no-barrier collaborative culture means Strategic Sellers can quickly assemble the right expertise from across the business.

We work seamlessly across teams, geographies and functions, ensuring that every engagement benefits from the full strength of our firm”.

A recruiter’s perspective: leveraging networks and communities

Dianne Lopes, Executive Recruiter, highlights how connected colleagues are at WTW.

“Producers can collaborate across regions, join specialty groups and tap into a global referral network. You’re constantly meeting new people, sharing ideas, and building relationships that truly drive opportunity.”

For Dianne, this sense of community is what sets WTW apart in the industry: “Here, you’re encouraged to think big, connect across teams and deliver meaningful impact for clients every day.”

The role of culture: building strong teams and client relationships

At WTW, networking is more than exchanging business cards: it’s about building genuine relationships, sharing expertise and supporting one another.

Our open, inclusive culture encourages Strategic Sellers to collaborate across geographies and specialties, ensuring every client receives the best possible solution.

Flexibility, trust and a commitment to wellbeing underpin the environment, allowing colleagues to balance professional ambition with personal fulfilment.

Join us as a Strategic Seller

If you are driven by data, passionate about industry expertise and want to be part of a team that delivers real impact for clients, now is the time to consider WTW.

You will be supported by a collaborative culture, world-class resources and the opportunity to make a difference.

Ready to take the next step? Check our page for more information and talk to us!

Celebrating Career Growth: Sarah Howell wins HR Rising Star Award

Mon, 16 Feb 2026 12:00:00 +0000

Winning the HR Rising Star Award is a powerful reflection of growth, curiosity and the impact of saying yes to new challenges. In this Q&A, Sarah Howell, our HR Rising Star Award recipient, shares what the recognition means to her, how internal development at WTW has shaped her career and the advice she’d offer to others looking to make an impact in an enabling role.

What does this recognition mean to you and how did you feel when you found out?

I’m truly honored to have won this award, especially when I look at the incredible past winners. I was very surprised when I got the news and I’ve been completely blown away by people’s responses since. It has been incredibly humbling and really feels like a reflection of the collaboration and support I’ve had from the HR team over the years.

You have had a few different roles at WTW. Can you tell us how these opportunities have played a role in your evolution with us?

I’ve experienced significant internal development within Recruitment over the last eight years. Supportive leadership and a strong team environment have allowed me to grow, take on new challenges and shape the role I’m in today.

I’ve always put my hand up to get involved and I enjoy learning new things. That mindset has helped raise my profile and led to opportunities to work on some really interesting projects and initiatives.

What motivates you in your role within HR and how do you approach supporting others as you continue to grow in your career?

What motivates me is connecting people with opportunities where they can thrive. I love seeing others grow and that drives me to keep learning and challenging myself.

I also enjoy problem-solving, whether that’s using data to tell a story, building presentations that clearly communicate insights or being someone people can turn to for guidance or advice. That sense of impact and trust is incredibly fulfilling.

Can you share an example of a moment or project where you felt your work made a real difference for colleagues or teams?

One project that stands out is helping streamline a recruitment process that was causing delays for hiring managers. By working closely with the team, we introduced a few key changes that improved the experience for both candidates and colleagues, which was incredibly rewarding to see.

Another example is more personal. When I joined WTW, PowerPoint wasn’t a strength. I invested time in developing those skills and now I not only use them regularly to deliver presentations but also share that knowledge across the recruitment function. While not a formal project, it’s made a real difference in how I deliver information and support others.

Which WTW values resonate most strongly with you and how do you bring them to life in your day-to-day work?

Teamwork resonates most strongly with me. I believe the best outcomes come from collaboration and shared purpose and that mutual support is what makes work truly rewarding.

What advice would you give to colleagues who are early in their careers and looking to make an impact in a support or enabling role?

I’d encourage colleagues to stay curious, ask plenty of questions and take the time to really understand the business and its people. Building strong relationships and seeking out mentors can open doors you may not have even considered.

Don’t be afraid to take on challenges. Put your hand up and say yes even if it means putting in a little extra effort. Those moments often turn into the best opportunities for growth.

Is there anything else you would like to share?

Thank you to HR Leadership and everyone who has supported me throughout my time at WTW. I feel hugely proud of this achievement. I love what I do, and I genuinely love working for WTW.

Ready to build a career that moves you?

If Sarah’s story inspires you, consider joining WTW. Whether you’re just starting out or looking to take your career to the next level, WTW offers support, flexibility and opportunities to help you grow.

Explore our open roles and join a community to belong to!

Black voices at WTW: how they build legacy, belonging and community

Fri, 27 Feb 2026 09:23:41 +0000

For more than a decade, Marketha Washington and Ruben Sandoval have built careers, community and a sense of belonging here at WTW.

As we honor Black History Month in the United States, their stories give life to what it means not just to work here, but to grow, be seen and belong.

Both colleagues joined WTW early in their professional journeys and have built long-term careers rooted in purpose with more than a decade at the organization.

Today, Marketha serves as a Director in Retirement – Shared Delivery and as a Colleague Experience Leader, in Texas.

Ruben is the North America Tech, Media and Gaming Industry lead for Work & Rewards, based in Seattle.

Their paths are different, but the thread that ties their experiences together is unmistakable: the culture, the people and the support that makes WTW a place where Black colleagues can thrive.

Finding a place to grow and stay

For Ruben, who joined straight out of school and later made an internal move from Houston to Seattle, the first sign he’d found the right place was simple: the people.

He describes WTW as deeply collaborative, a place where colleagues step in before they’re asked and where success is shared, not guarded.

“I’m not a ‘my clients are only my clients’ person. I’ve stayed here because people genuinely want to help each other, the collaborative culture is real.”

Marketha echoes this sentiment. After nearly 11 years with 7 of those years in Shared Delivery, she credits her longevity to opportunity and constant encouragement from others: “This is a place of opportunity. If you raise your hand, someone will listen and often give you even more than you asked for.”

Both describe WTW as a space where kindness, empathy and intelligence shape the day-to-day experience, a contrast to more rigid or competitive environments they previously knew.

Belonging as a black professional at WTW

When asked what helped them feel they belonged here both instantly recalled examples of advocacy, trust and psychological safety.

For Marketha, belonging came early, often through people who saw her potential before she fully recognized it herself. “I had advocates I didn’t even know were advocating for me. They made space for me to be my true self: my ideas, my voice, my perspective.”

Crucially, she emphasized she never felt she had to “scale back” her identity to fit. The freedom to be authentic, expressive and heard was nonnegotiable.

Ruben shared a similar experience, noting that he has rarely felt racial barriers in the workplace and that the people around him play a key role in that.

“I know my colleagues wouldn’t tolerate anything that undermines inclusion. People here celebrate differences in culture, personality and thought.”

For both, belonging is not abstract: it is something people actively create for each other.

The power of community through internal networks at WTW

Marketha shared that participating in internal communities helped her build relationships visibility and confidence in her voice as a Black professional.

“These spaces connected me with colleagues who truly understand what it feels like to navigate the corporate world as a Black woman. They reminded me that I do not have to hold back who I am and that my perspective has real value”.

She added that being part of a structured leadership and sponsorship program created specifically to advance underrepresented talent gave her the opportunity to grow while staying authentic.

Ruben described similar experiences. He contributed to a local team dedicated to strengthening inclusion and belonging across offices where he helped coordinate learning sessions, speaker conversations and open dialogues designed to bring inclusive behaviors into daily work.

“What mattered most was hearing these messages from people who lived these experiences every day. It felt real and it made the work meaningful because we were shaping culture together, not just repeating what someone wrote in a handbook”.

Lessons for the next generation of black talent

Both leaders had heartfelt advice for early career Black professionals joining WTW.

Marketha encourages early career Black professionals to show up as their true selves and embrace every chance to grow. She believes mentorship is especially powerful and constantly reminds interns that senior leaders genuinely want to hear from them.

As she says, “They’re giving you their time because they believe in you. So speak up, stay open and use every opportunity to learn”.

Ruben adds that success comes from participating even when things feel uncertain. He urges new colleagues to ask questions and build relationships across the organization because connection fuels confidence.

He highlights that leadership support is meant to lift people up, not judge them. “You’re not being paired with leaders to be scrutinized, you’re being set up to succeed.”

Check jobs at WTW and join a community to belong to

Marketha and Ruben’s journeys show that belonging isn’t just a value here at WTW, it's a lived experience shaped by community, advocacy, opportunity and authenticity.

Their voices reflect what so many Black colleagues continue to build here: a culture where you can grow, be celebrated and bring your whole self to work.

If you're looking for a place where your story matters and where your future can thrive, apply today and start a career that moves connections to collaboration at WTW.

Life at 51����������߹ۿ�

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51����������߹ۿ� Dream Big Program

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51����������߹ۿ� Mexico becomes one of the best employers for LGBT+

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Putting actions into words

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Creating connections between speech and hearing-impaired colleagues

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Where are they now - Michael Mcconnell

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Do you recall your best memory? Tell us about it!

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It’s PRIDE month 2024, Diversity and Inclusion is more important than ever.

Committing to Inclusive Excellence

51����������߹ۿ�’s India Global Delivery Center receives six prestigious awards in the areas of colleague experience and inclusion & diversity.

See what these awards meant for our colleagues in India and WTW as a company.

51����������߹ۿ� becomes one of Singapore’s Best Employers 2023

WTW has been selected as one of Singapore’s Best Employers for 2023 out of over 200,000 recommendations

51����������߹ۿ� is selected as one of the Philippines’ Best Employers among the list of top 300 companies in the country for a second year

Life at 51��߹ۿ�

Celebrating PRIDE Month: the impact of LGBT+ representation at 51��߹ۿ�

51��߹ۿ� Dream Big Program

51��߹ۿ� Mexico becomes one of the best employers for LGBT+

How I maintain the perfect work-life balance at 51��߹ۿ�

51��߹ۿ�’s India Global Delivery Center receives six prestigious awards in the areas of colleague experience and inclusion & diversity.

51��߹ۿ� becomes one of Singapore’s Best Employers 2023

51��߹ۿ� is selected as one of the Philippines’ Best Employers among the list of top 300 companies in the country for a second year

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My WTW: Growing up at and with 51��߹ۿ�

Associate Director
(former Intern)

Risk analyst
(former Investment, Risk and Reinsurance Graduate)

Junior Account Executive
(former level 4 Insurance Apprentice)